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Our first time skiing at Sunrise was great, even though there were only a few runs open. When we went they had just got some fresh snow that week so there was some powder and it was way better than how Snowbowl is right now. They had about 3 green Trails open and 1 blue trail open (it felt more like a black to me, but apparently they call it a double blue- No name). The ticket prices are very reasonable and last I checked they are a consistent price and don't change. The quality of the rentals here were also GREAT. They use an awesome brand Rossignol. The boots felt nice and comfy, good quality, and so were the skis and poles. We did a 2 day rental which made everything easier, we got to use our same equipment both days. They have a few restaurants at Sunrise which is very cool, we only got to try the one at the base though. They don't have many healthy food options though, but the food was good. They have a variety of burgers, hot dogs, corn dogs, fries and such. It definitely was super busy on a Saturday compared to a Friday, but we had a good time! They also have these cards for the ski lift where an employee doesn't have to personally scan you every time which made things much more easy and convenient.

Went up with the kids over the Labor Day weekend. The weekend goals were fishing, disc golf at the resort and then ride the new coaster. We had never been here so we didn't know what to expect. For the disc golf we had a nice ride up the ski lift and went on to play the disc course. That's when things went south. The course starts ok but then maybe five holes in it devolves into fruitlessly searching for pads and baskets. Where eventually we gave up and walked the rest of the way downhill dodging mountain bikes in the process. We could only find maybe nine holes. And then it got worse when we looked at the line for the coaster which we bought 3 ride tickets totaling over 100 dollars for the three of us. The line looked to be at least a 2 and a half hours. After some arguing we decided to just leave even with the knowledge they offer no refunds but rain checks. We weren't coming back. The ticketing experience leaves a lot to be desired. I purchased my tickets online but they still require you to wait in a long line to get your wristbands. It defeats the purpose of the convenience of buying online. Dining options are also what I would say is very limited. I wonder where the money goes they are making. Enough of it isn't going into the resort. They oversold the coaster tickets. They never finished the disc golf course. They have no real dining options and their no refund policy makes all the more feeling like a rip off.

Went back in 2023 while in Phoneix area for work. I am from Michigan and ski, but the mountains out east are not great and I grew up on groomed paths that tended to be icy so that is unfortunately my comfort zone. My friend and I went to go to the Snowbowl, but due to a snow storm all the roads to sunrise were closed and we where halfway out to Sunrise. There were a lot of trails and overall it wasn't too busy. That being said not many were groomed and there weren't many beginner friendly options. My friend wasn't as good so it made it kind of difficult, however, throughout the day I definitely was able to find favorites and navigate the park sticking to mainly greens and blues.

An amazing park that is operated so well. The snow is gorgeous, all around of the facilities are clean and organized, and all of the activities and concessions are affordable. We had three wonderful days of tubing, skiing, and snowshoeing. The lifts are awesome, and the runs are well groomed. So much fun!!!

The Sunrise coaster is so fun! Sunrise offered buy 2 get 1 so we rode it 6 times total! The last ride we did tandem & flew down the coaster. Highly recommend tandem for more speed!! Fyi, secure your hats etc. My hat flew off when we rode tandem & I barely snagged it. Sunrise did a great job w this coaster!!

This was my first time ever skiing or doing any sort of winter sport so my review may be bias. I had a wonderful time. The lifts were quick. The employees were friendly and helpful. The first aid dudes were helpful and attentive. (We didn't need them but saw him along his way) I want to go back already, and have my daughter take lessons so I can just go down with my husband. There was a bus that picked us up from our car and took us back! Not that it was very far. But it was still helpful. And there was a rock wall and zip line. Fun stuff.

Third time here. We came for the summer adventure pass but have also been here to snowboard. Every time the staff is what makes our experience great. Thank you to birdy and rose during our zip line adventure, a crazy (good) zip line! Definitely will be back to get snowboarding lessons from birdy! Also a big thank you to the guys at the coaster! You all helped us have a great time today! Also honorable mention to Neo, all three rules we ran into him and he remembered us! Neo is awesome!

This is my first time here & I won't be back. This place is so unorganized it's unreal. Save your money & go somewhere else. Waiting in 45 minute lines for a day pass you already purchased online is insane. Then another hour in the rental line. All this on a Tuesday, unreal. Honestly if I would've known it was this unorganized I would've went somewhere else. Quick update: I arrived at 8:45 (park opens at 9) it is now 10:30 & I have been in lines since I arrived. I am still in line to get my rental equipment.

Went skiing for the first time and had lessons with Cory. If y'all see me and my bestie in the skiing Olympics don't be shocked. My other friend had snowboarding lessons with DJ. She's literally the next Shawn White now. Jason was also amazing and so helpful. The staff made my first time ski experience so amazing I would highly recommend to anybody.
I don't ski so I can't speak to how the slopes are but we went to ride the lifts and get a glimpse of the gorgeous view from the top of the mountain. $10 for adults, $5 for kids, and it was a gorgeous ride that we were able to go on as many times as we liked. Staff was friendly, professional, and very knowledgeable. We had an excellent time, the view was amazing, and there is something for everyone! read more
11 years ago
Had the best snow board instructor ever!!!! Lance is the best. Very calm and patient.....you can tell he loves his job:) We traveled with out 4 year old who refused to stay in ski School, but the staff at "fun land" was caring and understanding of a "scared child" Melanie (melody) was super with our little one and helped me out him at ease making our next day (Sunday) a much better experience!!!! Our little one had a lesson with coach Lori who got him comfortable and on his feet gliding!!! Not bad for a 4 year old who has never ski before. Our friends had coaches: George and roger both outstanding as well!!!! My friend's daughter 7 year old got to ski for the first time after a one day lesson. The staff was nice and really helped me through the tough day trying to get our 4 year old to cooperate. Runs are pretty (only got to do green) great power while here. We stated in pine top. The place could use a facelift :) but I say it's arizonan's best secret !!!!! Soooooo much better than snow bowl. read more
13 years ago
First snow boarding trip this year. Fresh snow good friends and a wide open mount. This resort is under new owners and they took it to another leave. This trip is awesome and cheap. Opening week and cheap rates. This year the staff is much nicer but this the first trip of Many so we will see where they go from here read more
11 years ago
For Arizona it's good, I've gone less and less since high school. They have no competition and they know it, the lift ticket prices are insane for how small the mtn is and how little is really offered. Most busy weekends you can't ride sunrise without the ability to quickly miss people falling and cutting you off. After riding other mountains in Colorado and Utah where the mtn is 3 times the size with 9 times the skiable area because the trees are not closed like sunrise for 2/3 the price of sunrise I just find it harder and harder to come back. read more
13 years ago
This place is not bad. It is has an outdated interior decor but it gives you the feeling of oldschool skiing lodge. The rooms arent bad either. Food is not bad. Overall this place is a thumbs up for me. read more
17 years ago
I've never been so disappointed in a hotel (or motel). The hotel is a complete dump. There were three heavy set women behind the desk at check-in that had no interest in checking me in. The restaurant is more of a snack bar with very limited offerings. The pool is filthy - with many of the locals jumping in in their clothes - don't you own a swimsuit? The worst were the rooms. My room was so filthy that I had to put a towel down in the shower just to get in - can you say dirt all over the tub? The pillows had unknown stains on them. There are no phones in the room nor is the cell phone coverage good - you have to stand in the parking lot to get a signal. Like I said, the place is a complete dump. I'd never stay there again. read more
7 years ago
didn't ski here last year but recently skied here Feb 2, 2019. Apparently the big 'cyclone' lift for peak 3 closed permanently last year! There was no indication of that prior to our visit this year. Although, I was told by ski patrol we could still access the peak and runs via a short hike. We were warned that none of the runs were groomed and rarely patrolled. We had friends with us who were beginners so ski patrol advised we not take them to any of the runs over there. Two of the lodges up top were closed despite it being a Saturday (including bathrooms). The $1.00 quarter only lockers and other amenities are badly needing to be updated. They should stop Advertising they have 4/6 lifts open but rather 4/4 open. Since of the 4/6, One of those hasn't run in the 4 years we've been skiing here. The other is now being disassembled. They need to be bought out like snowbowl and revamped to maximize the great area and great snow they have. read more
16 years ago
sunrise@sunriseskipark.com This is the only ski lodge you will find in Sunrise, on the reservation. We had booked two rooms for the weekend. When we arrived, we were greeted by 2 guys who looked like they were just released from San Quentin. When we arrived to our room, it was dark, dingy and dirty. We thought they forgot our pillows but they were actually camouflaged under the sheets. Holy Crap they were tiny! Shortly there after, we were greeted by another guest. This one was 4 legged, brown and a fast runner. Barf! We opted to NOT have dinner in their restaurant that night and also decided NOT to take a nice relaxing dip in their cloudy pool. After coming back from dinner we decided to check out for the weekend. They didn't even ask why but gave us a firm NO. After minor haggling, my husband stated loud and clear that we saw roaches so we will not be staying another night. THANKFULLY, we were able to get our money back for the second night. Our suggestion to you, check out the Holiday Inn Express in Pinetop. It was clean, newly remodeled and had a hot continental breakfast in the morning...along with a clear pool! Plus, it was $20 cheaper a night! Amen! read more
14 years ago
This review is meant for any other person trying to learn how to ski and considering this resort. I went to Sunrise to learn how to ski with 3 people who were already very experienced skiers. They recommended that I take a lesson there and this is the reason why despite having a great time, I'm only rating this place a 1. My instructor was Alan who seemed friendly enough. It was a group lesson and it was for 90 minutes. Everything started off great, but then when it became time to actually try to ski down the bunny hill, that's when Alan decided to ignore those of us who were struggling and focus on the 2 people who seemed to get it really quickly. I was not one of those 2 people. These were my issues with the lesson: --Whenever I asked him a question, he would just simply repeat what he already said (which clearly wasn't working and was why I was asking more questions). --The lessons are done less than 10 FEET away from the little kids (12 and under) learning how to ski and how to snowboard. So when/if you lose control, it is HIGHLY likely you're going to smash into the group of kids. I have no idea why they haven't separated the groups more. This is extremely dangerous. --It is not easy to get up when you fall with skis on and the instructor only helped me up once and then going forward refused to help me because I was "half his age". --When the older people in my group fell, he would just let them sit there in the snow, feeling discouraged. I never once saw him try to motivate them, help them up, or try to give them more instruction to improve. --When the instructor decided to take us up on the bunny hill ski lift for a second time, he sat on the lift with me and he actually said to me, "See those 2 in the seat 2 seats ahead of us?" He was referring to the two people in our group who picked it up really quickly. "They get it. They can ski. The 2 people in the seat right in front of us just need more practice but they essentially get it. You, I'm not sure if you'll get it. And those people down there-" He was referring to the 2 older people in my group who got no help from him whatsoever and a woman who gave up. "They will NEVER learn how to ski." What kind of instructor says that? When the lesson was over, one of the 3 who were really struggling in my group, passed me by and said, "I think I'm going to stick with walking." And that was probably the end of her attempt to ski forever. And all because of this lousy instructor. So to recap, I left that lesson feeling really discouraged because I felt really intimidated by just the bunny hill, I was not able to turn and do a C or S in my skis, I could only go straight and go fast (too fast for my comfort while learning). Essentially, I felt I had no sense of control. Here's the kicker though. After my lesson, it was lunch time, and the group I came to the resort with ran into a family friend of theirs at the cafeteria who used to be a ski instructor. He told me he could get me to ski in no time. After lunch, I gave it a shot with him. After just a few minutes, he was able to assess what I learned and he said that the instructor was essentially teaching me bad habits that serve as a quick fix to get people to ski quickly in the 90 minutes but if they ever try to ski steeper slopes, they'll probably injure themselves because it's not the right way to ski. He basically started me all over from the beginning and everything he taught me was different and opposite from what the resort's instructor told me. Long story short, my first day started off terrible. I learned bad habits and was deeply discouraged by the resort's ski instructor. This family friend of my group takes me up the Fairway trail (he just completely skipped the bunny trail because he also noticed it was way too crowded for anyone to really learn and feel confident they're not going to run into little kids) and in a short amount of time got me to ski better than the 2 people in my lesson group who picked it up quickly. Day 2: I did the bunny hill 3 times to warm up and felt in control. I didn't fall at all. I did Fairway 3 times and only fell once the first two times on the steepest part and didn't fall at all the 3rd time. Then, I went all the way up to the TOP of Apache Peak and skied the whole way down and finally started having fun. Great place to ski, but ABSOLUTELY TERRIBLE place to learn how to ski. read more
13 years ago
I'm writing a review more as a heads up rather than a critique per se. I skied there the last week of February and caught the Noro virus which I found out had broken out there. 6 days later I finally feel normal. Next year I'm bringing Clorox wipes to wipe every doorknob, faucet and surface I touch ( which is my routine for hotel rooms). I'm waiting for a call back from the AZ Dept of Health to report my experience. How Sunrise Mgmt handles this will be interesting to see. I have a call into their Risk Manager (928-205-1898) It's funny that I'm writing this while watching The History Channel show about the plague! Forget drones. It'll be a virus or bacteria that will take us all out! read more
13 years ago
This rarely crowded 3 peak mountain is an excellent weekend getaway within AZ for hitting the slopes, which keeps me coming back year after year! Even on the weekend before Christmas or on President's Day weekend, I never waited more than 5 minutes to ride their busiest lift. Go on a weekday and it is like having a 800 acre private resort! The runs are varied for all skills although there are only a few runs that cross over between the peaks, but an ample number of lifts including one high speed quad chair. Customer service was pretty good to me, as the respectful local Apache people run almost everything. Both my group basic snowboard and advanced private ski lessons were run well and very helpful. Rental equipment is decent but nothing high end. There are conveniently 2 full service day lodges with their own parking lots, a couple of places on-mountain to eat or drink, including one great multilevel day lodge atop Apache Peak. It seems to be family friendly but for adults it also has a decent bar at both base lodges & Apache peak. Unlike other state's ski destinations, there is no base village, and the nearest hotel is a 5-10 minute car or shuttle ride. Aside from the periodic night skiing, there isn't any night life until you reach the town of Greer or the Indian casino that are 15 and 30 minutes away, respectively. read more
12 years ago
Would never come back to this hotel again. Drove 4 hours to be so disappointed! Service was a joke.
13 years ago
Ski School - Took my children to Sunrise after five years' hiatus from skiing. Decided to put them both in ski school. My 11 yr old in the "I never ski'd group" and my 15 yr old in the "experienced, but needs refresher group". What a mistake. The ski school there is so unorganized and basically a terrible waste of money. My experienced teenager spent the first hour and a half in a loop where they teach you how to put your skis on and walk sideways up the hill. They finally went to the bunny hill where she was told there was no one to take her on the mountain and then she was asked to help a younger child go round and round on the bunny hill. My younger son was a bit timid and liked the pace of the school, although I think the instruction was pretty terrible compared to Purgatory where they learned to ski when they were very small. I spent the entire afternoon correcting the bad habits they taught my teen and I had her making proper turns in 2 runs, when all they taught her was to snowplow in 2 hours with instructors. Did I mention she had prior experience? If you or someone in your group is patient and is a solid skier, I would recommend you teach a beginner rather than spending money on a ski school that's awful! Conditions - Was disappointed they're not making more snow. There were some terrible runs with rocks, grass and pieces of tree all over. It's January, not March! You would think since it's cold enough at night they would take better care of the runs. Lifts - Couldn't believe they still haven't updated any lifts. I like skiing on the back peaks because it's less crowded. Every lift back there is terribly slow and has no foot rest bar. My feet were in pain by the end of each ride from just hanging in the air for so long. We are headed back today for a planned second day and my kids are having a blast re-connecting with this activity. We have fun anywhere we go with any challenges. But, I will definitely make my next ski trip plans at another resort! read more
14 years ago
I went in August in the summer off season. I was not at all impressed with the condition of the hotel and it really needs an upgrade. We checked into the hotel and while we were out site seeing the staff gave our room to someone else. I came back in the evening to find someone else in our room. There were several attempts to straighten out why someone else was in our room. It was crazy walking in on someone else in our room and feeling scared and unsafe. They did move us to another room. We went into that new room to discover that it had roaches and dirty sheets. The employees were unhelpful, no one offered us an upgrade or discount, or even a simple I am sorry for what happened. After a long day of driving and traveling in the area, I left the hotel that night after demand a refund.They did give us a refund and I went to Pinetop and stayed in another hotel. I have visited the White Mountain for 36 year every summer and I will never stay here again or recommend this place to my family or friends. read more
11 years ago
Great mountain ( actually 3 peaks) in a gorgeous part of Arizona. A little bit of a hidden gem and much better than Snowbowl overall. Was very lucky to get here on a recent weekday ( Tuesday) with my son when a storm pounded the rim and White Mountains. The powder was unbelievable. The facilities could use some updating but cover your basic needs.I found the staff friendly ( run by the White Mountain Apache tribe I think) and decently helpful. Lift ticket prices are about right. Lunch was not good though wish there had been more choices ( no chili!) Spent most of the time on Sunrise Peak and the lifts were quick with no lines which is nice. I will be back someday. Def best place to ski in Arizona! read more
14 years ago
To summarize Sunrise: ---Sunrise is the BEST place to snowboard in AZ, 1-4 days max or it gets old. ---Its run by chill Indins (not Indians) from the Rez. deal with it you uptighty whiteys. ---They have a high speed lift on the main mountain but the other two mountains will take most of the day riding ancient lifts to get in a few runs. ---BYOB, BYOB, BYOB... BYOB. ---The bar is pointless unless you want to blow a ton of $ on overpriced 8oz beer, screw around on yer stupid iPad and complain about why you suck at snowboarding. ---Food isn't bad (yay Apache burger!) but better options, back in Pinetop / Show low. ---I would recommend Red Devil Italian in Pinetop or Native New Yorker in Show-Low for the post-mountain eat-drink-relax ritual, (all the local Mexican restaurants always seem packed with screaming little kids, plus Mexican food and hours of driving don't always mix...) ---Apache mountain day lodge (high up there) has a decent buffet / grill and AMAZING views, can see Humphrey's peak (aka stupid Snowbowl) on clear days. ---Restrooms are always dirty, cramped and crowded. ---Trail maps are outdated. ---Snowboarders own on this mountain, get in our way and we will run you and your stupid kids over. Deal with it. Don't beeatch about it. There is a bunny hill. ---It ain't Aspen or Telluride. Deal with it. ---Snowbowl has always sucked except on massive powder days, now that they still have no high speed lift and charge the same price as Sunrise but cover the mountain in sewer water... No Dice. ...But I hear its great for kids and noobs. ---It can get really crowded on weekends and holidays. (on Valentine's day its freekin hilarious to see all the angry girlfriends who can't learn to snowboard hanging in the lodge bar complaining about their BF's to each other or their friends on the phone! (AHAHAHA!) ---Snowboarding has destroyed more relationships than text messages. ---This was a long "summary", and I don't hate kids, i just hate your kids. ---Sunrise should thin out their trees, they're so dense you cant do tree runs without destroying yer board, face and jacket. read more
15 years ago
This is the best ski resort in Arizona. They are better than Snowbowl for a number of reasons: many more runs, more lifts, much shorter waits in the lift lines, and an overall lower density of people on the slopes. Compared to the big resorts in CO and CA this is not an impressive mountain, however, that isn't really a fair comparison. I spent Sunday through Tuesday covering all of the 3 peaks, hitting almost all of the runs. I was surprised to see such few people on Sunday, and during the week it was just fantastic having most of the mountain to myself. I agree with the others in that all the lifts except the high-speed one are pretty slow. For example, lift 6 on cyclone mountain took about 13 min to reach the top. As for the runs themselves, there are some really nice ones. A number of the blue runs are nicely groomed and consistent. Many of the blacks have moguls and variable terrain, making for difficult boarding (w/ pp/ hard pack conditions). I enjoyed the challenge, but I got the impression that many boarders avoided them. They also have 2 double blacks that only seem possible with ample powder. As for the greens, quite a few of them flattened out, leading some slow boarders to unstrap and walk. I didn't have an issue, but then again, I am a more advanced rider who enjoys bombing these runs. While I could nit-pick this place, I really think it's a great resort for AZ. You will get the most bang for the buck if you do the ski + stay package between Sunday and Thursday, and will feel like you own the mountain. I will choose this place over Snowbowl any day of the week and will definitely come back. read more
13 years ago
The only thing going for this lodging is location. They know it! Visit about2 weeks ago we found a dirty diaper under the bed! Unbelievable. This time - yes we tried again- the room was much cleaner, could turn the heat on But there was a mouse trap. No mouse though :) read more
11 years ago
Been coming up here to ski/snowboard for years and nothing has been improved. On a holiday weekend they didn't have the eating places staffed properly. The lines were huge and they were incredibly slow. It would be nice to see some improvements with all of the money they are making. The chairlift operators are horrible too. Try stopping or slowing down the lift when someone falls instead of allowing the next person off to plow into the person on the ground. Ski patrol should it allow beginners to go to the top of the mountain where they don't belong. Well unfortunately there aren't many choices in AZ. read more
15 years ago
Very disappointed. Last time up, we stayed at Greer Lodge Resort and loved it. What a great, family-oriented place. This time at Sunrise was such a let-down. Dingy room, poor customer service. Actually, the customer service on the mountain was lousy too. The parking lot was so icy, but the operators wouldn't put down any sand or salt or anything. Cars without 4 wheel drive were sliding all over and one came dangerously close to my son who was walking up to the base! We asked for directions (trying to decide which base to park at) and again, just received a shoulder shrug as if to say, "hey, that's not in my job description, so I don't HAVE to help you." I get that it's not Jackson Hole, but come on...at least pretend that you are happy to have me here as a customer, spending my money on your mountain. I won't be back. Skiing is too expensive to spend my money where I'm treated poorly! read more
10 years ago
We have been wanting to zipline for awhile now and was recommended to try the Sunrise zip tour. We had never been ziplining or to the park at all so everything was a new experience. The staff was very helpful and welcoming from the first time we stepped in. I even had to refund and re purchase something for my son since he changed his mind and there was no issue at all! Our guides were great and kept the tour super fun and of course very safe! They were very knowledgeable about everything! I didn't want it to be over! We all loved it and the rest of the group that was in our tour made it even more fun! We had a gentleman that wasn't feeling well and not able to finish the tour, they had a van ready to pick him right up and take him to the bottom. My younger two stayed at the bottom and enjoyed the all day activity pass and had so much fun! We stayed til park closing and can't wait to come back! read more
More info about Sunrise Park Resort
200 Hwy 273
Greer, AZ 85927
Directions
(928) 735-7669
Call Now
Visit Website
https://www.sunrise.ski
Hours
What time does Sunrise Park Resort open?
Sunrise Park Resort opens at 9:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
What time does Sunrise Park Resort close?
Sunrise Park Resort closes at 4:00 PM on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.
Mon-Sun 9:00 AM - 4:00 PM
Other Amenities
Does Sunrise Park Resort have free WiFi?
Yes, Sunrise Park Resort has free WiFi.
From the Business
Specialties
Sunrise Park Resort is Arizona's Premier Recreation Destination, offering Arizona's longest tandem zip-line, Arizona's only lift-served downhill mountain biking, a rock climbing wall, horseback riding, scenic lift rides, lake fishing, camping, and more! In the winter, Sunrise is Arizona's largest ski resort, offering skiing, snowboarding, ski bikes, and lessons for all ages.
History
Established in 1972.
Sunrise Park Resort is located in the beautiful white mountains of Arizona. Our highest peak is over 11,000 ft. Come to Sunrise Park Resort for year around outdoor recreation. Proudly owned and operated by the White Mountain Apache Tribe.
Ask the Community - Sunrise Park Resort
Will anything be able in november? like sledding or skiing at all?
Likely not. Sunrise usually gets enough snow to open around Thanksgiving or the first two weeks of December. The currently scheduled opening date for Winter 2023/24 is December 1. That could change depending on weather, so keep posted to the website…
Is there wi-fi at the restaurant on the ski mountain? Not at the resort but on the mountain restaurant at the base? Thanks in advance!
Yes there is
Review Highlights - Sunrise Park Resort
“You can get a lot of runs in on a slow day on Sunrise Peak, but it's limited when it comes challenging yourself.”
Mentioned in 3 reviews
Why does Yelp recommend reviews?
7 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
12 years ago
Sunrise has better runs and is less crowded than Snowbowl. The hotel lodge is a little old but is charming and provides free shuttle to the ski resort. We enjoyed the mountain but had a really bad experience with the ski school. We signed up for private snowboard lessons because my son is not a confident child when it comes to sports and we thought a private lesson would be less pressure than trying to keep up with a group class. We thought we could receive specialized instruction and learn at our own pace. Our instructor Jacob became irritated with my son because he wasn't picking it up. I watched Jacob watch my son fall continuously and didn't step in to help him. He would give verbal instructions, but sometimes it's hard to turn words into actions when you're learning for the first time, and more so for a child. Not everyone learns at the same rate. As my son worked his way down on his own Jacob tells me my son is not listening to him and that he has the right to drop him from the lesson if he doesn't listen. My son was not talking back, not throwing a tantrum ... the worst he did was complain that he couldn't get it and he was hurting from falling so much. Not getting it is not the same as not listening. Jacob threatening to kick my son out was completely inappropriate. I watched another instructor with a group of about 15 people receive more personal attention than what we received from Jacob. My son became so discouraged and intimidated by Jacob, that he refused to finish the lesson and sat out the last hour. Next day I filed a complaint, describing everything in more detail than above, and stated that Jacob should be retrained as an instructor, because my child was traumatized by the experience. I have to give credit to the ski school director because he was sympathetic and helped smooth out the situation and redeem Sunrise by offering to refund both our lessons. I was impressed with the director but didn't want to take advantage of the situation so I accepted the refund for my son's lesson only and a free lesson for the next time we return. We will return and will try another lesson. I hope there will be difference for the better. read more
8 years ago
Im giving this place 5 stars only because of the employees and the instructors .Nigel the instructor was so good with the kids and with my husband .they went snowboard for the first time and they had a great time .he took his time to explain and was really patient with them and run up and down the sloop to catch them .They learned it and they are ready to go back . the only thing that bother me was the kitchen and the toilets ,toilets were REALLY dirty with no paper for the sit ,and the kitchen employees are Not nice and very rude . over all its a very nice place read more
7 years ago
We are regulars of Sunrise, But we will not be coming back to stay at the hotel, due to your workers there.. They are so rude!! Especially the front desk lady, I think her name is Twilla. She is VERY rude and obnoxious! She's always walking g around and not doing nothing and when asked has an attitude. She also keeps flirting with guests husbands and coworkers. We won't be coming back and will let our friends know not to go until she is gone! Thank you! read more
5 years ago
Don't buy your lift passes online. Arrived late to the mountain with my kids. No refunds on the full day for half day arrival. The customer service messaging was horrible basically saying it's my fault for arriving late. Then they rubbed it in my face that everyone says they want come back but the mountain is still full by some miracle. I actually laughed out loud - and said thanks for pointing out your monopoly position requires no customer service. read more
15 years ago
DO NOT STAY HERE. Few things me and my fiancée experienced. 1. Extreme noise at all hours of the night. Anytime your upstairs neighbor decides to take a shit you will hear it even if you are in a dead sleep. 2. Dirty towels and moldy floors 3. SHITY fucking disgusting food. DO NOT EAT AT RESTAURANT inside. I did get sick. 4. Unfriendly incompetent staff 5. Roaches everywhere 6. Overpriced. read more
9 years ago
This place is awful... we had to pay for an extra night because it was a holiday and it was not worth the money to stay there, unfortunately it was the closest hotel next to the ski lift is the only reason why they charge so much money but it was dirty the toilet was broken and not worth the money we paid to stay there, warning do not stay here read more
13 years ago
Best ski resort in Arizona, never a line
Sunrise Park Resort - skiresorts - Updated August 2026
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