This review is long overdue. We stayed here in October of 2017…read more The cabin was clean and had everything you would need already stocked minus the food. After we arrived and unpacked we made a quick trip to nearby grocery store were we bought everything we needed for a weekend. We actually even ran into the owners at the grocery store. They are very friendly and always make it clear that if you need anything to ask them and they will provide. The cabins are far enough from the main road that you aren't bothered from the small town traffic noise and spaced out enough that you feel like its just you and your cabin in the middle of the woods. We stayed at one of their pet friendly cabins and I brought along with me my German Shepherd. We already are planning on returning this year in fall/winter time with a couple of friends, can't wait!

The rental that we stayed at here was just ok. We got the hot tub inside but I wouldn't go in it…read more Place was run down and seemed very much like a rental. There was a dual fireplace that you could enjoy from inside the fam room or the bedroom. It was the only heat in the place but it worked out ok.

My Husband and I made a quick weekend trip to Pinetop on a whim and chose to stay here based on the…read morereviews. We were not disappointed. Everything from the staff at check-in, maintenance staff we encountered on the grounds, the facilities etc. all exceeded expectations. There are 3 Jacuzzis on site, which was one of the main reasons we chose to stay here. There is one at the back of the complex, which is covered and is the LARGEST hot tub we have ever been in. Everything was well kept, manicured, clean and well thought out. The room we stayed in was the studio with Murphy bed. At first I was skeptical when my Husband booked it however it was SPACIOUS for a studio and the layout allows a ton of natural light, they even leave a "welcome" basket, which was a great touch! Every single room here will have a view of the woods, so you won't ever be disappointed! The only downside I can see is that there is no A/C, and while it is the Mountains, it still gets hot in the summer. I would not stay here during the Summer when temps reach almost 100.

Don't EVER come here in the summer. Our biggest issue with this hotel by far, is that they have no…read moreair conditioning whatsoever. My family and I are dying of heat. The toilets barely work, it takes at least three tries to get it to flush. Not to mention, the bugs crawling around in my bed?! This place is disgusting. If you need anymore convincing of how terrible it is here, there are so many hornets flying around the pool. That probably doesn't have anything to do with the hotel itself, but nevertheless, it made my experience here even worse. It's leading me to believe that theres a nest near the hotel, which they should definitely take care of. This trip has been very disappointing for us. We stayed at this hotel a couple years back, and it wasn't NEARLY this bad. This place has definitely gone severely downhill, which is very sad considering how beautiful Pinetop is. Maybe its better in the winter, but I'll never find out because I'm never coming back here.

I was at Quality Hill in March during a quiet, off-season time of the year. The snow was gone, the…read moretemperatures were mild, and the sun was out most days peeking through the tall pine trees. The resort was not very full, as often happens during this time period. That is what makes it a very special time in my opinion. Time to think and reflect, do projects, binge shows from your favorite streaming service, take long walks in the neighborhood and along nearby trails, and truly pull back from the normal day to day. With my dog nearby, it was a truly rejuvenating week. The units have everything one needs to be comfortable. Full kitchens, comfortable furnishings, two bedrooms and two bathrooms, a deck with furniture and a grill for your outside moments, and TVs, strong wifi, garage, and even a washer and dryer. I highly recommend Quality Hill for a great change of scenery, especially if you live in the Phoenix or Tucson areas. Pinetop is at 7300' in elevation, so the air is clean and the temps are much cooler. Hope you plan a visit soon!

Having been Timeshare owners since 1981 we've traded more times than we can count. Quality Hill is…read morea great property..a bit unusual as the units are shared ownership divided into what must be 1/2 share with each owner having 4 weeks. As such each condo is decorated and equipped differently. Ours was comfortable and well equipped...even had a cappuccino machine but no instructions for use. Location wise Pinetop Showlow is great..it's les than 90 miles to Petrified Forest, Meteor Crater, Ft Apache, Sunrise Ski, Springerville ( great museum) Kinishba Ruins, etc. The resort has an excellent clubhouse with gym, board games, etc. If you like that kind of stuff. Now you can't be out doing stuff all the time..so I've got one item that got me...and it gets me at many resorts...it's streaming TV...impossible in most instances to get local news. Often limited channel choices unless you want to sign into your own Netflix etc. But why would a resort in this day and age select a streaming service that doesn't include live as on Dish or Cable versions of Fox or CNN or MSNBC...yes...I'm kind of a news junkie. Oh...almost forgot....this place has a garage for every unit....wow!!!! That's nice.

Beautiful, clean and friendly staff. It is perfect for a couples getaway or a week long stay with…read morethe family. I would highly recommend!

We absolutely love coming to Roundhouse Resort! The weather is always amazing--and a huge plus…read morebeing surrounded by piney trees! staff is accommodating and always friendly. We have been coming here each summer for a family reunion for 25 years. It's a wonderful place for big groups. Our children love the playground, indoor pool, rec center, bocce ball horseshoes and giant chess.

LOVED, LOVED, LOVED OUR STAY!!! My husband and I celebrated…read moreour 12 year anniversary in Pinetop recently! We found PVC at the Roundhouse Resort through Hotels.com, which had great reviews. We chose this place because of the amenities they had, given we had our 4 year old with us too! What caught my eye before purchasing was the mini golf and chess game provided to guests. I thought this would be great for my 4 year old to have something to do! Check in was easy, especially given we had reservations prior. Keep in mind there is a $200 deposit/hold when you arrive and a nightly fee of $14. The staff were very friendly and sweet! From the time we arrived to the time we checked out, they were always so helpful! Couldn't ask for better customer service! We were assigned to cabin 5, the deluxe. We were amazed by the cleanliness and the size of our cabin! It felt like a home! The cabin had 2 bedrooms, 2 bathrooms, a living room, and kitchen. The inside was very modern, freshly painted, and decorated so nicely! The patio was perfect, which also had a bbq grill and seating! It was so nice enjoying the weather from the patio! My fave part of this stay, which is most important, were the beds! They were sooooo comfortable and so clean and the pillows felt like we were like lying on a little piece of heaven! We all slept so good the nights we stayed! Unfortunately, we didn't get to try out the amenities as I hoped because we spent a lot of our time at the lakes and site seeing. Although, our cabin was right in front of the mini golf, which was nice. We got to see other guests play from time to time. Overall, PVC at the Roundhouse Resort was beyond our expectations! We enjoyed our stay so much! We will be back again! Thank you for the amazing customer service and the wonderful stay!

Great place! Lots to do at the resort and in the Pinetop area... The cabins are fantastic! We'll be…read moreback :)

We thoroughly enjoyed our visit to PVC resort. We got a great deal for two nights in a 2 bed, 2…read morebath cabin via groupon but feel like it would have been worth the full price cost. The resort is off of the main strip through Show Low, Lakeside and Pinetop in a wooded and scenic area. My husband left our cranky toddler and I in the car while he checked us in only to be told in an unkind manner that I had to do the check in because my name is on the Groupon. I went in and check-in took about 10-15 min. due to instructions and descriptions of amenities (which are abundant). They have mini golf, pool, spa, fitness center, playground, horseshoe and bocce ball courts, propane grills all over (tools in cabins), a little train for kiddos to sit in, and games and movies to borrow from the reception center. They also have some spices and other kitchen amenities for you to borrow while cooking. There were family related activities (scavenger hunts, crafts, etc) planned throughout the week at the reception cabin. Everything at the resort is easily walkable and you can park directly in front of your cabin. The cabin itself is nicely updated and spacious with a perfect front porch seating area. Our initial reaction when we walked in was "wow. We would live here." The living room has a fireplace, pull out couch, rocking chair, beautiful skylights and a huge TV/DVD player and a zillion channels. The dining room table seats at least 6 and the large kitchen houses the washer/dryer, disposal, dishwasher, blender, toaster, coffee maker, and dishes, pans and utensils. Our trash can was full from the people before us but was emptied within 5 min after I called the reception cabin. Both bedrooms are large and also have the big Tv's and DVD players. Bedrooms and living rooms have nice ceiling fans and comfortable beds and pillows. We slept great. Cabin 19 must have a different mattress than the reviewer with a firm bed because ours was a perfect balance of soft but supported. The bathrooms were great with a huge jetted tub in the master bath. Our stay overall was comfortable and nice. The grills were easy to use and we took part in many of the other amenities as well. Aside from our initial check in, everyone was very kind, helpful and accommodating. Neighbors were friendly as well and the temp in July was in the 70's, thus everyone was outside. In town, Darbi's was tasty for mid-morning breakfast (and 15% off PVC discount) and Eddie's Country market was great for meat to grill.

If you're looking for rustic cabins, this may not be the place for you. If you're looking for a…read moreclean, comfortable cabin with all the amenities you could need, look no further. We went for a couple day getaway with the family from Phoenix. There was lots for the kids to do (mini golf, indoor pool, racquetball court, indoor basketball half court, pool, ping-pong, playground/swing set...I could go on). Staff was very friendly and helpful with anything we could have needed. Grounds are well kept & clean, as are the activities. Cabin had a full kitchen, two full bathrooms, washer and dryer, bbq on the patio...you get it. Cabin was very nice and comfortably held seven of us. Was very near Pinetop and a slew of restaurants local stores. Safeway was a ten minute drive and Walmart was a 20 minute drive. Look forward to returning.

We love staying here! Each room has a cute theme. The owners take great care of all the details…read more The beds are so comfortable, rooms are spacious enough for a family to stay comfortably. The kitchen has all the basics for eating in your room. The lawn (real grass BTW) is such a great space for hanging out. Mini Golf, Axe Throwing, Four In A Row, Cornhole and more! We travel a lot and rarely stay anywhere more than once but we have stayed here multiple times and recommend it to everyone!

This was such a cute and cozy place. A big group of us went up for the weekend. The owners are so…read moresweet and caring. The rooms are newly remodeled and so cute! The kids loved all the games, fire pits and s'mores. We walked to woodland lake park which wasn't too far of a walk. The area is so pretty! It truly is a cozy little place to stay and experience. We will be back soon and hope to stay a little longer next time. We highly recommend this place to everyone but especially families with kiddos. The rooms were clean, one of the pillows did have some makeup on it so I'm not sure if it's a stain or just wasn't washed. Besides that everything was literally perfect and we will stay again.

We just stopped in to waste some time before we could check in to our cabin we reserved. I only…read moreremember this place because I used to see the commercials when I was younger. The Casino is smaller than I expected but I was amazed at how very comfortable the seats at the slots were. If I'm ever in town again. I'd return for sure.

Been in to this casino at least once every year since 2004. The breakfast buffet has not changed…read moreitems in 22 years! Same stuff every day. The bathrooms have not been upgraded in that time period either. One of the toilet lids in the women's bathroom has black duck/plumbers tape all over it holding it together! I have to agree with another reviewer that said the slots have been tightened up considerably. If you have ABSOLUTELY nowhere else to go, this place might be an option....

2.5 stars. First time to the white mountains. The grounds are pretty nice. There is volleyball and…read morea nice hammock and a little play set for younger kids 8 or younger. There are 2 areas to fish from. They have a Jon Boat, peddle boat, and kayaks that are available for free on a first come/first served basis but only during office hours 9-4pm. There is a bigger boat for rent but it was broken. There were lots of trees and shade which we liked. We stayed in the Ash cabin. It was not great. It is old. The "comfort zones" which we later found out were heaters were on and set to 80° when we arrived. It was very warm inside when we arrived and we didn't figure out until too late that we were turning the heaters down to cool things off not off. There were no manuals to help instruct us on temperature control and we had to text the after hours number to get help. It took 2+ days to cool this place down. They encouraged us to open windows at night but not many of the windows (none upstairs) had screens. There is no cooling unit upstairs but they brought us some box fans which didn't help much. The plumbing upstairs was slow and had to be snaked because the sink wouldn't drain. Fridge took some time to cool down but then worked fine. Couches are worn and you sink down into them. We read that every cabin has a fireplace but ours didn't which was disappointing. There was 1 smart tv. We tried to log into Disney but someone else was already logged in. Tried uninstalling and reinstalling but then the TV needed a pin that we didn't have. WiFi worked well. The kitchen was clean and had what we needed. The blinds are dusty. We probably wouldn't stay here again unless there were some significant updates.

This is a beautiful and enjoyable place to stay! The cabins are very cute and clean. Gorgeous lake…read moreview!! Very well managed. We enjoyed a 3 night stay and are looking forward to visiting again. Very peaceful and everyone is so friendly and the resort is dog friendly which is a huge plus!! Nothing but great things to say! Thank you for a wonderful stay!!