Francisco was excellent to work with. This is the second time I've used Intown and both times were…read moreexcellent . Always up front about pricing etc. Punctual and easy to work with.

Two different guys had differing opinions on where the leak was. They still wanted to charge me…read moreanother $3,000 to excavate. Turns out, another company I called said it was the water heater and repaired it. I paid Intown $250.00 and 350.00 for literally false conclusions. THEY NEED TO PAY ME BACK! M Pittman

Apparently my beloved long time plumber passed away and his widow sold Overall plumbing to this…read morecompany. Wish I'd known before today!!! I called for service and received a window of 8-12am. Got a call from the office at 10:15 that Blake was running late and now my window was 1-5. Therefore, I was pleasantly surprised to get a text at 11:33 that he was on the way complete with his photo. So I put the dogs up and waited for his arrival, and got distracted by work emails ... when he wasn't here by 2:30 I phoned and was told my window was now 4-6pm. Then another text at 2:55 that he was on the way. When he showed up he told me he was new and didn't know how the text got sent but it wasn't his fault. He attempted to hand tighten a loose pipe/connector and announced he was done, so I turned the water on and shook the pipe with very little force and it popped back open. He kept repeating he was a licensed plumber and he was furious that I was 'rough on the pipe' and made it come loose. He said he wasn't charging me and was leaving-- so after waiting a week for this appointment I'm off to call a recommended company. If you called the old Overall number and thought you were getting good small town service, think again

Some time after their install, the wooden 2x4 that they used to mount the water heater detached…read morefrom the wall. (Not sure how long since we don't go into the water heater closet very often.) Left side was screwed into drywall, and the right side was screwed into a stud. (There's another stud about 14 inches to the right of the board that they could have attached to, but for some reason didn't.) I called NTXPlumbing and told their employee about the issue, and he said it didn't sound like a "repair issue" because the unit was still working, but that someone would get back to me. I waited a few weeks, and then sent a follow up email. I received a response that evening from Mai that said: "Thank you for sending this email. We will review and get back to you as soon as possible. " I'm not sure what they are reviewing, but it's been another week with no contact from them. I'm guessing they are just hoping that if they ignore their customer, that maybe the problem will go away. I'd recommend finding another company who won't ghost you when their's a quality issue with their install. For what it's worth, the Navien tankless unit has been great.

My mother-in-law's refrigerator was leaking. The repairman told her to call a plumber because it…read morewas an issue with the pipes. My wife called Military Plumbing and was told that they would have someone out today, 5/15/26, between 5pm and 7pm and that there would be a $199 fee for coming out the same day. My wife was told that if someone cancelled their appointment, the plumber would be out earlier than the appointed time. Nobody showed up during that window. My wife called back and talked with someone who said they would contact the driver and have the driver call my wife. By 10pm, nobody had called my wife. I called and talked to someone in their 24-hour call center and was told that they got a manager involved and the manager would research the issue and call my wife back. My wife needed to leave my mother-in-law's house today and head back home for appointments all next week. This debacle has cost them travel time and they may be having to cancel doctor appointments over this. This is unacceptable business practices, and I will be reporting this to the Better Business Bureau. ** EDIT - They called the very next morning, apologized and sent someone out immediately. The plumber was very professional and apologized again after fixing our plumbing issue. I am adding 3 stars to the review. **

If I could leave a zero star review I would! I called…read moremilitary plumbing because I figured it was veteran owned. They charged $89.00 for the service call. I needed the Badger 3/4 hp Garbage disposal changed $178.00. A Pfister bathroom sink cartridge change out. $10.89 for cold $12.49 for hot. And two bathroom sink drains change out. Because the coating was pealing off. Nothing actually wrong. $21.49x2 They quoted me $2270.00. That is $250 in parts. $2020 in labor. It took me 4 hours to complete all task. I am not a plumber. So they should have been even faster. $505.00 an hour plus $89.00 just for showing up. This company is a ridiculously high.

I have an older home that seems to require more attention every year…read more Many times it has been a plumbing issue, and sadly I've always had bad luck with plumbers. NOT ANY MORE! Mother Modern Plumbing will be the only plumbing service that I'll ever call again. I had been dealing with a shower and washing machine drain stoppage for a while. All other drains were fine and nothing I tried was working to clear the blocked shower and washer drain. This experience with Mother Modern Plumbing was as perfect as it gets. The first thing I noticed when I called was a quality of true kindness.. Gabby took that call and she was great. Even with my complicated schedule this week (medical appointments) she managed to work me into their schedule. She was absolutely excellent. And each of their team members that I spoke with, also had that same quality of kindness. Just genuine NICE people. Willie came over to clear the drain problem and he's an awesome guy. He figured out immediately the best approach to get the clog out. And he showed me the images with a special camera down in the drain. He's by far the most considerate person I've ever had over here. My two dogs were especially bad and barked terrible at him.. and he remained calm, relaxed and pleasant. He even saved one of them out in the street because I had left the gate open. Not only are they great people at Mother's, but they charged less than any others that I checked. I checked a lot. The 1st plumbing company that I called required a fee just to come and look at the problem, for an estimate of what the actual job will cost.. their estimate fee was about the same as Mother's full fee was for doing the entire job, with no estimate fee charged. I LOVE Mother's Modern Plumbing.

I had a kitchen sink backup that I partially resolved by using a hand auger to break up the clog…read more But after spending a day trying to clear it, I knew I needed professional help. After contacting several plumbers, Mother Modern Plumbing stood out for their attentiveness, honest commentary and straight up, fair pricing. I ended up booking the $299 drain clean special which came with a warranty and I'm so glad I did. I booked and received a confirmation call and email. The day of the service, I received a text with bio of the plumber that would be servicing my home. Adan Diaz showed up and he was fantastic! He was pleasant and knowledgeable. Not only did he solve the problem but he gave pointers on what to look for and other homeowner misses that can ultimately end up causing thousands if dollars if not addressed. He didn't try to upsell or force. He came, did his job and educated. If I need a plumber in the future. I'll fit sure call Mother!

Carlos was great. He was professional, quick, and explained all that he completed today (June…read more4th). He also was very knowledgeable about our plumbing system, fixtures, and various ways to conserve water and notice leaks. I would definitely recommend him on any plumbing project.

Excellent service ! We really appreciate their thoroughness and them keeping everything in tip top…read moreshape

Great work tonight! Technician, Brigham, saved the weekend! Came in after another plumbing company…read morecouldn't do it for two days. He found the issue and got it fixed in 2 hours!

CW has been fixing the 1980s plumbing in my house for years and I trust them with every repair…read more Here's why: - They show up when they say they will. - You never wait more than a couple hours to get a callback and schedule service. - Their pricing is fair. - Their team is very skilled. - They don't talk down to me, don't take advantage, and always give clear estimates and options. I see a lot of people doubtful about whether they're getting a good deal with repairs. Use CW - you won't worry again.

We were pleasantly surprised at how quickly Allen assessed the leaky pipe and fixed it…read more Milestone that it would be a 4 hour job and about $1,350. Allen knocked it out in an hour and we saved more than $1k. Our go to Pelayo Bros were busy so we used Classic and we're not disappointed...

Have been using Classic for many years without a problem. The plumbers are knowledgeable and the…read moreprices are reasonable.

Excellent experience. No complaints. Arrived promptly. Plumber was professional and competent.read more

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.