What a great addition to Edmonton's vinyl record shop scene. There is a huge selection of new and…read moreused vinyl, as well as used CDs and audio gear, throughout several rooms. I found some rarities and did not leave empty handed. Despite being called "curmudgeon" the staff were friendly and helpful. Also, did I mention the poster collection? From classic rock to modern acts, the poster selection is pretty epic. Serious music fans need to check this place out.

Cool place, cool people. Love the old and new vinyl. I need to get my turntable back up and…read morerunning. These guys are going to help me with that.

A huge (and I mean, huge) selection of used CDs, LPs, DVDs, as well as band posters, t-shirts,…read morepatches, and other souvenirs. I am truly overwhelmed by the selection of music, and not just rock. There are substantial sections for blues, jazz, punk, folk, and more. I walked in to browse and walked out with an armful of CDs. The staff are friendly, and there is a 30-day exchange policy (with receipt) if anything is defective. I have a feeling this may become a regular stop for me.

Searching for classic Disney DVDs is not easy these days. The Disney vault is a real thing…read moreapparently! I booked a trip to Disney this summer so want to educate my daughter on the classic movies before the trip. I didn't realize it would be that hard. Revolver had a used DVD section and LOADS of Disney - Hurrah! I found Aladdin door $20 and went to but right away. I did t have time to look around but I know if I was with my husband we'd have been in there for hours. They have a large vinyl collection, band shirts and music swag. Server was great and cleaned the DVD before I got it. Had some chitchat about this Disney vault being a real thing. Then went in my merry way. Can't wait to watch Aladdin now.

I have shopped at this location repeatedly, the staff have always been friendly and helpful…read more However, I went to pick up my order tonight. I went to their designated call button for online orders, repeatedly pressed the button, allowing time in between each press for a staff member to come from somewhere in the store. I see a staff member organizing shelves, I approach them and ask if they can help me that I'm there to pick up an order and nobody has come to help me. They said I haven't received a call and the I don't need to be rude to them. I paused for a moment confused, and then stated that I'm not being rude. To which point the staff member stated I was being rude and that they were only matching my rude energy. I said I wanted to speak with a different staff member so I didn't have to deal with them. The staff member then replied that too bad, they were the only person available, and maybe I shouldn't be so rude next time and that the call button isn't working and they work in customer service and know how people are. I responded by stating that I work in customer service too and know how to treat people and it wasn't my problem the call button wasn't working, I followed their process to collect my online order, it is not my problem their process is broken. The sales person then asked for my last name, I gave it to them. I had my order open on my phone with the bar code ready to be scanned, the sales person then stated they needed my order number and proceeded to grab my phone out of my hand without asking. As they entered the order number the sales person stated that maybe next time I could just go to the till and have somebody help me there. I said the reason I didn't go there is because they were busy helping other customers and I didn't want to be rude. As they walked away to get my books, I said I was going to leave a bad review and they responded with maybe I shouldn't be so rude next time. I have never experienced such rudeness in a customer service person and then be gaslight by the staff member in trying to make me out to be the bad guy simply because I was expressing frustration in a process. I never once raised my voice, swore or name called. I was simply trying to express my frustration. As someone who has spent their entire career in customer service and take pride and joy in customer service, I find it disappointing that this was the go to response from a customer service person. There is enough ugliness in the world, empathy and kindness when someone is expressing frustration about a process, goes a long way.

I am a fan of this book store…read more I am old school and buy books to read. I just have a thing about holding a book and reading it vs online or on a tablet. They have more than just books. They've got games, toys, and tonnes of other items to browse. There's also a Starbucks if you want to buy and coffee and book and sit and read for a bit. My niece and I checked it out for her spring break as they had a week of kids activities. It was super cool... and I learned about new toys that are on the market that I was in the dark about. The event started off with an employee reading a book t all of the kids before they went to the different stations. The different stations for the kids were coloring, play games, and having an interactive experience. Indigo head office also provided grab bags for the first 50 kids or so through the door and we were lucky enough to show up on time and my niece got one. She was tickled pink and went home super happy. Book readers exist lol, we walk amongst everyone else... we need bookstores!! Shop local and save yourself shipping and just buy off the shelf

This is the BEST Vinyl Record Store in entire Alberta…read more Second to none. Terry and his better half are so nice and the Quality of their vinyl records are so satisfying. The price is so Reasonable and they GIVE a lot of discounts too. This is my Stress Reliever Record Store. At least every other week I'm here coming from Whitecourt City. Keep up the Great Job Terry. You are AWESOME. ;-)

Properly grades records. If this guy says its VG+, it is. If its marked NM, it is…read more Refreshing and often his prices are better than other shops in town especially the large one that overgrades and overprices. EROC wouldnt even stock items in that condition as I havent seen any junk here. I am not affiliated, shopped, paid price as marked, enjoyed the accurate grading after cleaning and inspecting at home.

This HMV is alright. I personally don't like it because it is a stand alone and not part of any…read moremall. Usually when I check out an HMV it will be when I am passing by it in a shopping mall and then I will find something I like. This one just seems like an inconvenience. Like most HMV's they have a huge selection but the staff at this one doesn't really help much if you need it. They usually have alright deals because they are trying to keep up with the internet but most of the time you will find a much better deal buying music or movies on the internet.

I'm not a big fan of HMV…read more They can have some OK deals on DVDs at times but, for the most part, I think they are overpriced. I will occasionally go in to look around and see if I can find any good deals but I almost always walk out empty handed. The staff are never really happy to help you out. It feels as though they are there just to listen to music and get paid to do it. I hate to say it but I have never had good customer service at any HMV. I also don' t know how long they will be around for. It seems to me that people don't buy a lot of music in hard copy anymore. IF people aren't downloading, they are buying from iTunes (like me) because it is always cheaper. Then I can burn it onto a CD if I want. If you do want your music in hard copy, HMV does have a lot to choose from. All their music is divided by genre to make things easy (for you and the staff). But if you are on a budget, I would look elsewhere - maybe Walmart or somewhere like that.

What sets Listen apart from the other indie record shops in the city is that they seem to cater to…read morethe contemporary, modern rock, Sonic 102-listening crowd. They're frequented by the fedora-wearing music geeks with black-framed glasses, usually seen carrying a leather shoulder bag with a a big flap (presumably to carry their records in.) If you can imagine a universe where Joy Division never broke up, the Chemical Brothers became the new Beatles, and Lisa Loeb is still hot, than you will enjoy Listen Records & CDs. The staff at Listen is awesome. Very nice, personable guys with a lot of patience. My wife went there recently with a long list of items that she was seeking out for me. She said that the dude working the check-out was totally cool and didn't mind looking up every item on the list to see if it was available, and if not, where she could find it. He didn't even exhibit any signs of musical snobbery towards my classic rock and metal leanings. She came home full of raves (and records). If you're into metal or older rock music, Listen won't be your ideal stop, but it's great for people who aren't into mainstream stuff. Listen has a demographic in mind and they who know their target audience is.

If you like music, low prices, a large selection and a great staff then you will like Listen…read moreRecords & CD's. It's not like HMV because it doesn't have mostly popular music, it has all kinds. The staff is extremely helpful and know their music. If you tell them what kind of music you like they are always good at suggesting more music you might like. Also if you really can't find what you're looking for, they will gladly order it for you. I find this store to be better than HMV only music they don't mainly cater to the mainstream.

Called them today to see if they could help figure out why my turntable and phono amp weren't…read moreworking. They told me to bring it down and they would check it out. Took 5min and all was good again. No Charge thanks guys I will be back

Went in looking for something and left with new information and a great new set of headphones…read more Dealt with Vince who was friendly and knowledgeable despite the owner's arrogance and horrible customer service. He actually interrupted our Conversation and told him to go talk to other clients who might actually buy something. Unfortunately the owners pathetic Customer service will prevent me from buying anything else from them. If you must,deal with Vince and avoid the guy With the long grey hair. Just a jerk!

Truly excellent vibe, loved the variety and general feel of the place. Great value for books as…read morewell.

Did you know you can request something you are looking for, and they WILL watch for it and let you…read moreknow when it comes in?! I didn't until one day thought I'd poke around their website. I posted a request for a bird book (Birds of Alberta). I had been looking for since mine had gone missing some time ago. Well what do you know - a few weeks later, they CALLED ME and let me know that they had the book I requested on hold and waiting for me. They have fabulous hours, great staff, and prices are really good too. I parked right out front, but because it was a Friday night at 10:30pm when I went to pick up, they offered to walk me to my car... it's Whyte Avenue, and later on it can be a bit... well, uncomfortable for women alone. Who DOES that anymore?! I REALLY appreciated the offer and concern for my well- being. I love coming in here to browse - and I admit, in the past couple of years of pandemic, I haven't spent any time in any business. At that time of night, and with fewer crowds on a Friday night, I might just have to come and browse again soon. I will definitely be requesting other books online - what an efficient way to shop!

Con artists pure and simple -- what started as a verbal $500.00 answer to "what are you asking",…read moreended up as a waltz thru their used records and paraphenalia rooms, to outside the store for more B.S. -- and finally a B.S. 'final' of $60.00 for over $3Gs of excellent condition, (preserved with L.A.S.T.), 33 1/3 vinyl albums from the '70s, '80s and '90s. I witnessed an employee taking $100 bills back to the safe after they figured that their fish was on the line...F**k the owner and his 'employees'...

Love this place! tons of records to dig through no matter what style of music you collect.read more