Great and helpful Team at Bayview notably Mike (driver) and Cindy (dispatch). Highly recommend!,read more

have been very familiar with Bayview and found the receptionist/dispatcher doing a job she didn't…read morewant. Drivers nice. Until Today. My elderly parents 82 & 79 arranged to have their car out to Willowbrook Chrysler. The Driver showed up. Great! As the key making could not be done for their car anywhere in Surrey. My mom & I were on the Phone with BCAA. My dad booked under his basic membership. However, my Mom has the Plus membership. BCAA told my mom to go out and give her card to the driver which she did and driver wrote it down. Then told my parents they had to take payment of overtime from them. Pardon? Of course my parents put it on their credit card. Plus Bayview had my Dad's Basic Membership and My Mom's Plus membership. I contacted Bayview Towing to correct this situation. She said "If BCAA said that it's a lie" continued to say more of the same rhetoric. I don't appreciate receptionist/Dispatcher slamming people who have been very caring with my elderly parents. Unlike Bayview Driver who outright told my parents it was "Overtime " and then the receptionist/dispatcher who said "Because your dad only had a Basic Membership and that is the reason for the charge " I explained My Mom, myself and BCAA where on the phone and the BCAA Professional told my Mom to give her card to the driver as she has a plus membership and her tow of 14.5 km would be fully Covered " We stayed on the phone while she did that. Taking advantage of clearly Vulnerable People is exactly what happened as soon as I and the BCAA professional hung up. Bayview said only BCAA can change that so call them. I did call BCAA spoke with a Professional and he tried to get to change and as for a refund for my parents credit card. Bayview said their card already been charged to late. The driver charged their card that is not new information. Both the receptionist/dispatcher and driver took advantage of my parents and didn't give a damn. Bayview did call me back after I hung up and I was on the phone with BCAA. There is absolutely nothing they can say to right this wrong. Since they never tried in the first place. BCAA is well aware of what transpired and has it on their memberships to NEVER use Bayview again for my parents. Willowbrook Chrysler is well aware of what happened to my parents. Luckily the driver hadn't dropped off the car yet. So now Bayview is on the radar of other businesses as well. I can handle someone who clearly doesn't want the job they have receptionist/dispatcher. What I want stand for is taking advantage of Elderly Vulnerable people not my parents or someone else's. That is the reason for my review today. I DO NOT RECOMMEND Bayview towing to ANYONE. What was done to my parents was/is appalling and disgusting. Then Blame it on BCAA. It wasn't BCAA saying it was "Overtime" it was their Bayview Driver. That is exactly what my parents believed they were paying for. Had they known it was my dad's membership card they would not have gotten their credit card. My mom would have quickly referred to her membership number she had given the driver and he wrote down. This what being paid on commission means. Take advantage of anyone you can looks like. Attention Dan and Corey: Corey your sister is the receptionist/Dispatcher I speak of in this review. So the rude, unprofessional and who is Quick to Slam others. That will never change will it Corey Because she is your sister? Time & Date I will listen to the recording of it. Seems to be your answer in a lot of others where you have said the same thing. Here is the philosophy I live by "Do your best to help the situation whether it is your fault or not" "No business is perfect and mistakes happen. It is in that moment that a business defines the business what they do to make it right that matters" Your Receptionist/Dispatcher taught me What Bayview Customer Service is. They showed me how who they are, and I believe them now. Any other towing company is better than Bayview.

I can't recommend Heston Hauling enough. Their pickup driver, Nick, was exceptional, -like a…read moreguardian angel who drives a 30 foot rig platform. Hope you get your CDL, Nick. Keep Truckin! May 25, 2025, Bellingham, Washington. USA

Chris Heston forgot to pick up my tiny home on wheels at 1:00 on April 28th. When I called at 1:30,…read morethe guy who answered the phone said he'd call me back. He said I was definitely on their books. He called back to say that Chris had forgotten. He said he could be at my place by 3:00. When he arrived around 3:20, there was no apology whatsoever. In fact, he said he couldn't tow me with my 3.5 ft porch cover. I told him we'd already scouted the route. He was surly and I was devastated and then angrier than I can remember being in a very long time. He told me to "take a pill." I told him at least I had a brain; he made some other retort, but I had already gotten into my tiny. I called ASAP towing and they moved my tiny the following Wednesday and said since the overhang didn't extend past 12 ft (my tiny is 8.5 feet wide), it was completely legal to tow my tiny home with the porch awning on. I had lined up numerous people to help me get set up at my new location on April 28th and Chris ended up costing me a LOT of money because those people were not available on May 1st. I will never, ever do business with this company again and I suggest you don't either.

Thanks everyone at ASAP. When my scooter was vandalized downtown, I know Gavin was grinning when…read morehe picked up my 125cc Buddy. They have a short truck for small scooters. It must be fun to use. All ended well in the adventure. Snappy service, & no hassle to request multiple receipts via email.

Jeremiah is a great guy! Cheapest rate i could find and he definitely knows what he's doing. I…read morescheduled ahead of time of what I needed towed and communication was great. Jeremiah showed up early and was able to get my car into my driveway exactly how i wanted, highly recommend!

Extortion. Icy roads and my son was in an accident. The tow truck driver wanted $350 just to pull…read morehim out. Refused to tow him anywhere because he was too busy - which I partially understand. However, $350 to pull somebody out of a ditch seems a bit ridiculous. I will never call them again. Oh, and we ended up literally driving it out...

Zane is an amazing young man! Courteous, professional, friendly and such a nice guy. Towed me from…read morea North Bellingham street intersection to my mechanic South of Mount Vernon and gave me a ride there as well. Actually made a stressful Friday traffic hour breakdown a nearly pleasant experience! So glad the other 3 i called couldn't make it. I would have missed a pleasant experience! The operator was also so courteous and patient with me when I was calling from a fairly stressful situation blocking traffic. Thanks Johnson Towing! It was (almost) a pleasure!

Super nice and friendly staff. Very quick service, I appreciate the help and would deffinitly…read morerecommend using them for their services

Fast, professional service!!! Driver should wear a cape, cuz he was a hero Truck was there faster…read morethen expected, and dispatcher was super friendly. Best prices in town!!

Meridian Towing came through for me last night BIG TIME! After waiting 3 hours for State Farm to…read moresend me a tow truck, I called one last time to find out where in heck they were. "We don't have any affiliates" to help you (they might of lead with that and saved me a lot of time). There is another tow truck place in town, Meridian Towing. I called them directly and had my car home in a half-hour. Guy (the owner) couldn't have been nicer and his son, Perry, were two of the nicest guys you'd ever want to meet. I just can't thank them enough and I will be calling them directly for any future car problems!

Great service starting on the phone. I had hit a deer on the I-5 and they came within 15 minutes…read more Thank you Yelpers for recommending this business. I was nervous and wasn't sure if my car needed a tow, but it definitely needed some duct tape and zip ties to hold my bumper together as I could hear rattling noises. Guy, the lovely gentleman that helped me, was very friendly and knowledgeable...he was also a mechanic, which made it even better as I wasn't sure what was wrong with my car at that exact moment. He was calm and acknowledged that I could get going without having to tow to the nearest mechanic shop. He didn't try to rip me off by having me towed when it wasn't necessary, since a tow is by the mileage plus the $75 fee. I had called all the local mechanic shops in Blaine and everyone was full, they couldn't even take me in....I felt stranded. Anyways, Guy patched my bumper up, checked under the hood, assured me my car was safe to drive and off I went and managed to get back into Canada. I'm so grateful to have met Guy, you don't meet people like that often. Keep up the great work!

First impression on the phone was a 10+! Very friendly and customer oriented. The truck arrived…read morein approximately 15 minutes. Super friendly and helpful driver (Aaron). I was extremely fortunate to contact this company. The driver was able to start my car and followed me to the garage for follow up. Thank you so much for your above and beyond customer service.

Our family of 5 was stranded after our fuel pump tanked on our way back from a road trip. We were…read moreon the side of the hwy near Hope (travelling back to North Vancouver) and called a mechanic friend for advice. He told us to call F&W as he uses them for all his towing. I called & was given a reasonable ETA. Our driver was Dwayne & he was exceptional. Great customer service, he hooked the car up quickly & smoothly and was a great driver. Nice & friendly too! The cost was to be expected due to our situation, but the peace if mind was liberating. I recommend this professional & family-run towing company. I just hope i never have to use them again, but if the need arises they will be the call.