Pros: The staff is friendly and accommodating…read more Con: The quality of cleaning and pressing has declined over the last few years. Most recently, my black clothing came back from cleaning covered in lint and pet hair. I have no pets. Also, my slacks came back with with lint and multiple unwanted creases. They should inspect their work before collecting payment.

I couldn't be happier with my experience at Family Cleaners! As a first-time customer, I brought in…read moremy husband's vintage Starter jacket and was hoping they could clean it up a bit. When I got it back, I was amazed. Not only did they bring the jacket back to life, but they also repaired the two pockets that were completely blown out without missing a beat. The craftsmanship, attention to detail, and care they put into their work really impressed me. It's not easy trusting someone with a vintage piece that has sentimental value, but they treated it like it was their own. The jacket looks fantastic, and the repairs are excellent. Friendly service, quality work, and results that exceeded my expectations. I will definitely be coming back and highly recommend Family Cleaners to anyone looking for a dry cleaner they can trust!

Destroyed two custom-made white dress shirts. (Discolored the shirts). When I attempted to resolve…read morethe issue with the owner, was ignored. Multiple trips and calls later, still no resolution. In the very rare situation I've had an issue with a cleaner, they kindly offer to replace the garment. Not here. STAY AWAY.

I recently moved into a new home in which the previous owners left behind some velvet black out…read morecurtains - and they were filthy, but in great shape. I called ahead to find out how much it would be to get all 10 panels cleaned and thought the price was very reasonable. When I arrived, I reminded the worker that we spoke on the phone and was there to drop off the curtains and she took about 10 minutes analyzing the curtains, sending pictures to someone about them and measuring them. When I asked what was going on, she mentioned that she didn't know what the price would be and that she was working with the owner to determine the pricing for these curtains. She later said that they wouldn't know what the cost would be I told her that I was confused since she had given me a quote on the phone and she said, "well, I just guessed because I didn't know what they would be like" despite me giving her a very detailed description of what I was trying to bring in. I told her that I would be leaving since I didn't want to leave that behind without pricing and she was encouraging me to leave them all behind or to leave at least one panel behind so that she could get back to me with pricing. I declined. Seems awful unprofessional to lie to customers on the phone to get them to come in and then on top of that, to not offer a quote when you're staring at the product live. I wouldn't return here and would not recommend this business to anyone else.

Very great service. I get our shirts cleaned and pressed. Excellent service. Good price.read more

Fast service, friendly, beautiful results on my suit. Very helpful for a same day of need.read more

I rarely leave negative reviews, but I feel obligated to share our experience so that others can…read moremake an informed decision. We brought my daughter's senior prom dress to this shop for alterations after hearing many positive recommendations. The dress was her dream prom dress and cost approximately $350. From the beginning, the owner mentioned that the requested alteration might be difficult due to the design of the dress. However, the shop accepted the job and never indicated that the alteration could not be completed successfully. When we picked up the dress, it had significant fit issues, visible puckering, uneven stitching, and multiple snags in the fabric. We returned immediately, and to their credit, the staff was kind and agreed to attempt repairs. When we picked up the dress for a second time, not only were many of the original concerns still present, but the dress had additional snags, pulls, loose threads, and further damage to the fabric. When I pointed out the condition of the dress, I was told that the material was very sensitive and that precautions had been taken while handling it. While I understand that some fabrics require extra care, the dress was returned to us in worse condition than when it was originally dropped off. Throughout the process, the owner was polite and not argumentative. I also appreciate that the shop refunded the alteration fee without hesitation. My disappointment is not with the customer service, but with the outcome and the lack of accountability for the condition in which the dress was returned. In the end, my daughter was left without a wearable version of the dress she had chosen for her senior prom. I am sharing this experience because I wish I had known beforehand that a delicate fabric and a more complex alteration carried a risk of significant damage. Had I seen a review describing an experience like ours, I would have chosen a different option for such an important dress.

Well run, dependable, friendly staff and they also do quality tailoring. Just choose this place and…read morebe comfortable.

I have used their services for many years now, 14 since I moved to the area. They have tailored and…read morecleaned many of my clothes, adjust it wedding dress, and tub. I would recommend them to anybody, they are the only cleaners I use!

Great service, clothes come out beautiful and most importantly ORGANIC! Yay! No Perc or…read morehydrocarbons! Much healthier for you AND the environment!

This cleaners is the worst ever I brought a dress in because of the zipper They told me they would…read moreneed to replace the zipper at 50 dollars When I picked up the dress they didn't replace the zipper They made the seam higher up so I would not go farther down the dress so the zipper would not get stuck I took sewing all through HS so I could see what they did I asked if they were going to change me 50$ They said yes I will never ever go to this place ever

I had been using this dry cleaner for a number of years since they are in the neighborhood. I…read moreagreed to drop off my Burberry trench coat with leather findings. I had told the owner I didn't feel comfortable leaving the belt and buckels with them due to the newness of the leather findings replaced a couple of weeks ago. Owner let me know that she would cover them, take special care of them, and that 'they were the best dry cleaner' in the area. After much convincing I did leave my coat for cleaning. Today upon picking it up, all the brand new leather findings were destroyed. I was told 'it was not their fault', and that no discount was being offered, and I need to 'pay and go' after asking for a solution now that I had to repair said items. Female owner was argumentative and not at all open to an amicable solution, and told me 'i will black list you from all other dry cleaners' by phone call due to my asking for a solution to destroying my coat. Female owner let me know she was the victim in this situation. Her overreaction and completely unprofessional behavior was shocking to say the least! An attempt at calm negotiation was met with letting me know she thought I was 'a liar' about the newness of my leather findings. I will never again use this cleaner and you shouldn't either unless you like destroyed items and a blatant disregard for customer service. DO NOT USE this dry cleaner!!!

After keeping drapes for a week they returned without cleaning because of the age and condition. I…read morewashed them at home and they came out fine.

We moved 8 years ago and I stopped using dry cleaning. I finally decided to go back to dry leaning…read moremy husband's shirts - went back to Best Cleaners and glad I did! No stains left on shirts like another place did.

Good job of altering pants…read more It was a pretty complex job because I wanted travel pants to be much less bell-bottomy. The price was reasonable and the work was done well and on time.

They the best- listen carefully, repair buttons when I didn't even notice they were loose or…read moremissing. And everything comes back clean and beautifully pressed. I often have them hem fabric for tablecloths or napkins. A few years back Mei took in some tux pants for my husband. You can count on a job well-done with a smile! And they work so hard. Please give them your business!