Very great service. I get our shirts cleaned and pressed. Excellent service. Good price.read more

Fast service, friendly, beautiful results on my suit. Very helpful for a same day of need.read more

I have used their services for many years now, 14 since I moved to the area. They have tailored and…read morecleaned many of my clothes, adjust it wedding dress, and tub. I would recommend them to anybody, they are the only cleaners I use!

Great service, clothes come out beautiful and most importantly ORGANIC! Yay! No Perc or…read morehydrocarbons! Much healthier for you AND the environment!

Couldn't be worse. Ruined dress shirts. Refused to replace them. Because they're the only option in…read moretown, returned. Brought dress cloths for a business trip ON TUESDAY and they were promised Saturday after 3:00. They failed to complete the order. Now I'm short the clothes I needed. Do not trust them. Do not use them. STAY. AWAY. They do not provide quality customer service or reliable production. And they're not inexpensive! They have one job: clean clothes when they're promised. AND THEY FAILED.

I recently moved into a new home in which the previous owners left behind some velvet black out…read morecurtains - and they were filthy, but in great shape. I called ahead to find out how much it would be to get all 10 panels cleaned and thought the price was very reasonable. When I arrived, I reminded the worker that we spoke on the phone and was there to drop off the curtains and she took about 10 minutes analyzing the curtains, sending pictures to someone about them and measuring them. When I asked what was going on, she mentioned that she didn't know what the price would be and that she was working with the owner to determine the pricing for these curtains. She later said that they wouldn't know what the cost would be I told her that I was confused since she had given me a quote on the phone and she said, "well, I just guessed because I didn't know what they would be like" despite me giving her a very detailed description of what I was trying to bring in. I told her that I would be leaving since I didn't want to leave that behind without pricing and she was encouraging me to leave them all behind or to leave at least one panel behind so that she could get back to me with pricing. I declined. Seems awful unprofessional to lie to customers on the phone to get them to come in and then on top of that, to not offer a quote when you're staring at the product live. I wouldn't return here and would not recommend this business to anyone else.

I wish I took before and after pictures for the services they provided. It was a quick and easy…read moredrop off and I double checked their work and it was excellent. Value was what I expected and I didn't feel like it was too expensive for work I had done.

Always great service , new owners are amazing. Excellent work and very accommodating. Thank youread more

This has been my go-to dry cleaner for several years. The owners have been very helpful from my…read moregeneral dry cleaning needs to cleaning and repair of a high-end Sherri Hill dress my daughter had damaged with her appearances in parades. The dress was restored to its beautiful white color (streets are dirty:), the sheer overlay received an undetectable repair, and the loose beading was secured by hand. This 5-star review is long overdue. I'm so glad this family-owned business made it through the economic strain of the pandemic!

Great customer service! When I first start coming to this cleaners a year ago. The guy didn't say…read moremuch but after I constantly asked how his day was and how's his family he warmed up to me. Very quiet and peaceful family owned business. I saw the other reviews and I would be upset as well but I'll give them another try if it happened to me. We all aren't perfect and honestly dry cleaners are going to be a rare thing in the future. Does it make it right no but things happen. I didn't know the owner was the seamstress. He repaired my vintage skirt for me. I'm a loyal customer!

I've never had any cleaning done here but they did a good job on mending my down jacket.read more

This is a neighborhood cleaners for our family. It is in a convenient area to run small errands. We…read morehave used this business for alterations and some light dry cleaning. The people are very friendly. They price very reasonable for their services. As I compared the prices to another one closer to me there is no comparison. The service is great and the price for services is more reasonable. This place even offers a fitting room if customers need more assistance in getting the right fit. I highly recommend visiting this dry cleaners .

This cleaners is the worst ever I brought a dress in because of the zipper They told me they would…read moreneed to replace the zipper at 50 dollars When I picked up the dress they didn't replace the zipper They made the seam higher up so I would not go farther down the dress so the zipper would not get stuck I took sewing all through HS so I could see what they did I asked if they were going to change me 50$ They said yes I will never ever go to this place ever

I had been using this dry cleaner for a number of years since they are in the neighborhood. I…read moreagreed to drop off my Burberry trench coat with leather findings. I had told the owner I didn't feel comfortable leaving the belt and buckels with them due to the newness of the leather findings replaced a couple of weeks ago. Owner let me know that she would cover them, take special care of them, and that 'they were the best dry cleaner' in the area. After much convincing I did leave my coat for cleaning. Today upon picking it up, all the brand new leather findings were destroyed. I was told 'it was not their fault', and that no discount was being offered, and I need to 'pay and go' after asking for a solution now that I had to repair said items. Female owner was argumentative and not at all open to an amicable solution, and told me 'i will black list you from all other dry cleaners' by phone call due to my asking for a solution to destroying my coat. Female owner let me know she was the victim in this situation. Her overreaction and completely unprofessional behavior was shocking to say the least! An attempt at calm negotiation was met with letting me know she thought I was 'a liar' about the newness of my leather findings. I will never again use this cleaner and you shouldn't either unless you like destroyed items and a blatant disregard for customer service. DO NOT USE this dry cleaner!!!

Excellent service, good value for the cost, set good expectations and completed the work ahead of…read moreschedule. I'm very happy with there service and would not hesitate to go there with future needs!

Best dry cleaners in the area! Always great service and price. We drive out of our way to use…read morethem cuz no other local business compares to Morrell's in Puyallup!