I would like to formally recognize Cindy and Maddie from the Macy's Housewares Department for their…read moreconsistently exceptional customer service, professionalism, and subject matter expertise. Both Cindy and Maddie continually go above and beyond in assisting customers with genuine care, patience, and professionalism. Their knowledge of products, upcoming sales, quality linens, and home essentials has been incredibly valuable to me personally. Because of their guidance and thoughtful recommendations, I have been able to gradually afford and curate high-end bedding and linens that have transformed my bedroom into a true sanctuary -- a place of comfort and peace after long and stressful days. What truly sets them apart is not just their sales knowledge, but the sincerity and enthusiasm they bring to every interaction. They never make customers feel pressured; instead, they educate, guide, and help customers make informed decisions while ensuring a positive shopping experience. In today's retail environment, exemplary customer service is increasingly rare, and Cindy and Maddie represent the absolute best of what Macy's customer experience should embody. Their professionalism, attentiveness, kindness, and dedication deserve recognition and commendation. Thank you both for consistently making shopping at Macy's such a welcoming and enjoyable experience. MSgt Charles Navarro, Jr., USAF (Retired) Rancho Cucamonga

Once again, bad experience at Macys Victoria Gardens. The lady at the perfume counter at Chanel so…read morerude. Spoke to me like I was a vagrant trying on perfumes. I was there to make a purchase. Made my purchase and went to the Jo Malone counter. I don't know why the people at Jo Malone are so snobby. My cash is green just like everyone else's. Made my purchase quickly because it was obvious I was interrupting their gossip and they were annoyed. Went to the Chanel cosmetics counter and lo and behold, guess who was there? The rude lady from the perfume counter. She took one look at me and rolled her eyes and walked away. I hate coming to this Macy's but it's the closest one to me.

Really excellent repair service shop. I brought in two different items that needed love, my…read morebackpack needed a new zipper and my side body bag needed a new strap. The pricing was less than like 40 bucks and both items were ready for pick up within a week. Highly recommend for any bag reapirs!

Friendly employee, Inquired about a leather repair and received honest response instead of them…read morejust taking my money. Appreciate the integrity so I'd recommend them and would definitely be back if I needed their services in the future.

Beautiful jewelry. Horrible customer service. This was about 3 months ago. I walked in with my…read moreboyfriend and we were profiled for our looks. Mind you, we are both alternative people with piercings and tattoos and my boyfriend is black. As soon as we started to walk towards the store two employees rush towards us, but did not say anything, creating a hostile welcoming. As I was browsing the necklaces, a lady approached me asking me if I am looking for anything specific. I told her that I am looking for jewelry and that I was excited to be in the store since it was my first time. She paused and stopped smiling, looking at her coworker, said okay and walked away. Very rude and unprofessional. She could've made a sale but instead decided to create an unwelcoming environment for me and my boyfriend. I decided to take my business elsewhere after that interaction. I absolutely adore Brightons jewelry so I hope the next time I come in, I will not be profiled for my looks and treated rudely.

I called this store and the lady who answered the phone today, 4:30pm, July 2nd asking me for what…read morespecific item i'm looking for i said I was asking if they have a catalog for my friend she asked what specific or item number i'm looking for i said a watch and she asked me do you have the item number i said that's why i'm asking for a catalog so my griend could check it. She asked menagain for the item number. OMG she cannot comprehend that I'm asking for a copy of a catalog so my friend can browse the catalog and choose. I just told her nevermind and I'll tell my friend to but watch from another store ‍

We are so happy to have purchased the suits for our wedding from Xerxes for Gents. Arman, Kourosh,…read moreand the entire team were very helpful with answering our questions, giving us advice, and helping us make the best decision for our suits. On top of that, Arman offered to come to the venue, Padua Hills Theatre in Claremont, on our wedding day to tie our bowties. I highly recommend Xerxes for Gents if you are looking for personalized service and great quality. LGBTQ+ friendly Photos by Judy + Gavin Photography.

Got a suit. There was a mistake by the new sales guy and he gave me wrong info on the particular…read moresuit. I bought it with the info he gave me. It ended up not being correct. I was disappointed and upset with my first experience. Arman contacted me and offered a full refund. I was taken back. No excuses he just said "I'm going to take care of you, don't worry. I'll give you full refund." No excuses, no sales tactics, just a call saying he's going to take care of me. Just wow. I ended up loosing the pants to the suit. Because how he handled all this, I was going to just go purchase another pants. But he ended up giving me a full refund anyway and told me to keep the top because I can still make an awesome wardrobe with it by pairing with different color bottom. He was right. I ended up buying a suit I wanted from him. I mean how can I go somewhere else at this point. Although it wasn't even an expensive suit that I purchased, he treated me like I was his VIP client. They say people don't remember what they say, they remember how someone made them feel, Arman made me feel like he REALLY cared. I haven't been this impressed by a business in awhile. What a pleasant surprise. From dissatisfied person who would never go to him, now I'm his client for life...

I haven't really been in hot topic since high school & was happy to take my son inside to check out…read morewhat this generations "hot topic" is. He found some cool stuff & I surprisingly did as well. I came up on this throwback BMTH shirt which was pretty dope and rare in my opinion. It juss sucks the way they put the plastic tag in the collar now. It would be cool if they didn't tag them like this.

Had such amazing experience this evening because of the two young ladies working tonight. I was…read moregoing to purchase one item for a friend's birthday. I ended up buying more because of the great service I received from Amber and Veronica. HOT TOPIC you really did good when you hired them. They have great customer service skills.

I don't usually write reviews however I felt like after reading some reviews i'm not the only…read moreperson who feels this way. I called to ask for a rough estimate for a very simple repair on my vintage Australian UGG boots. The sole was completely intact and had simply separated, so I was only looking for a basic re-glue, not a resole. I understood that they might need to see the shoes in person for an exact price, but I was hoping for an estimate. Instead, the conversation became unnecessarily uncomfortable. I was repeatedly interrupted while explaining what I needed, and the tone of the conversation felt very condescending. At one point, when I explained that I wanted the boots repaired as soon as possible, he commented that it was summer and then brought up having Chanel boots in the store, which felt completely irrelevant to what I was asking and just bizarre?? Almost like he was trying to show off his customers shoes. I was eventually quoted $25 for the re-glue which was also insane but after the way I was treated on the phone, I decided not to bring my shoes in. I understand that a business may need to see an item before giving an exact quote, but there was no reason for a simple pricing inquiry to turn into such an uncomfortable interaction. Unfortunately, based on my experience, I won't be returning.

Found a hidden gem that works absolutely amazing. He turned my boots and sandals into new and…read moreprotected. Definitely recommend Robert

I have been using Escapes Unlimited for more than 10 years and…read morehave had excellent service, including changes during the trips and follow through. Great ladies!

On the recommendation of a friend who had 2 amazing trips organized by Escapes Unlimited, I…read morecontacted Escapes Unlimited for a week of solo travel to India. The trip was well organized and excellent. I had private guides and a driver. As a solo female traveler, I was never uncomfortable. I was toured through sites by professional history-trained guides with impeccable English. I saw and learned more than I could have imagined. Hotels, transportation and sites were all set for me so all I needed to do was enjoy my travels. All details were taken care of and there was a safety net to contact if any problems were to occur. My return flight time changed and the tour group switched my transfer to accommodate the change. I can not have organized the tour on my own. I feel so lucky to have experienced an amazing trip thanks to Escapes Unlimited. I highly recommend them and will use them again for my future travels. thank you!

Mika has a true talent, possibly a calling, for solving problems and making any physical space…read morebetter. I'd recommend her to anyone looking for space clearing, feng shui consultation, decluttering, home organization and even design assistance. I originally was looking for a feng shui specialist for my home and looked at multiple people before hiring Mika. Right from start, she listened well and offered good insight without trying to sell herself. Her rates are very reasonable for the quality work and attention given. Communication was excellent on every level: email, phone, text, both before and after our project. We spent one day working on my residence doing a mix of re-organization, furniture arrangement, decluttering, and feng shui analysis and planning, whatever was appropriate for the circumstance. At the end of the day, I had a full carload of items and furniture to donate, recycle or sell and, shockingly, a brand new home office that was completely unrecognizable from the morning. My former junk storage rooms and closets are now used more practically and mindfully. All my expectations were exceeded. She also provided great, personalized feng shui advice for both the present and future. I'm comfortable recommending mika because she's versatile. She's worked with a lot of high level hoarding cases, but she also fits right in with projects seeking guidance on a less hazardous scope. I think she'd be perfect for real estate sellers or realtors looking for attractive staging using their existing furniture, as an alternative to other furniture renting and realty staging services. In addition to her natural skill, mika exudes passion, positivity, and humility. Overall, a complete pleasure to work with as a person and as a professional.

I love my apartment. It's a small apartment near the beach, and I feel comfortable in it. But I…read moreknew that it was time for a good spring cleaning. So I wanted to declutter my crammed closet and get things more organized. I heard from a neighbor that a friend in El Porto was a decluttering consultant, and we connected from the first moment. She gave me a great package deal, and we worked together for two days. I have to say that my closet is awesome now. I only have clothes in there that I feel good wearing. This makes it SO much easier to get dressed in the morning and to quickly put together nice outfits! I am now considering doing the same with my kitchen. It saves so much time and just makes you feel a lot better! She was great at figuring out what was of value to me. She did this by asking me specific questions and bringing it out. She even finished up with some Feng Shui suggestions (which I implemented), and my apartment actually feels so different even if I initially didn't think much of it. It's pretty incredible. Thank you so much for making my place more comfortable - it's just feels so good now to come home!