Bright Vision is an incredible optometry office with the most professional clinicians and…read moretechnicians. I was looking for an optometrist who could help my daughter with the new Stellest glasses to slow her myopia progression. The office had state of the art technology and my daughter had an extremely thorough eye exam. They had a huge selection of frames (even for kids)! She was allowed to try on frame after frame before finding the best fitting pair. Skylar, the optician, then meticulously adjusted again and again, until the best fit was obtained. Dr Sophie (and her brother) truly are wonderful optometrists.

I went here because this place has great reviews. It did not disappoint. I ordered 2 pairs of…read moreglasses, so this review is pending on the promptness of delivery and quality of prescription. Everything else was great.

I really really loved the great genuine people who work here and run this vision center , the…read moredoctors James Cheung and Jana Chen are very knowledgeable and very helpful, very committed to his profession and i like that, the young ladies Cindell and Georgina at the front desk are extremely friendly and professional, as well with very great energy and good with thorough communication and care. Thank you guys so much i appreciate the visit

Wow! Called around all day for help. This was the only place willing and happy to help me in a…read morejam.. Ill be back as a new patient

I walked into this optical store today and wasn't greeted at all--no "hi," no "welcome," nothing…read more The staff saw me, but I still had to get their attention, even though there was only one other customer in the store. When someone finally approached me, there was still no greeting--just "Can I help you?" said in a very curt tone. I explained that I only needed to replace some lenses. She immediately asked if I had a prescription and, even after I told her it was just for reading, she insisted--very rudely--that I still needed one. The entire interaction felt dismissive and unfriendly, as if I were inconveniencing them. I ended the conversation by saying, "Okay, thanks, bye," because there was no reason to waste any more time there. Customer service was completely lacking. A simple greeting and a respectful tone go a long way, but unfortunately, this place had neither. I'd rather spend my money somewhere like CVS, where you can purchase reading lenses without needing a prescription.

Extremely unorganized set up. This location NEEDS an employee dedicated to being a receptionist. No…read moreclear signage of where to check in and you could stand in front of an employees desk for 10 minutes and not be acknowledged. No seating for patients waiting. The only seats are at the glass cases for glasses, where techs are assisting hoards of people and their guests with choosing glasses and chatting. This also doubles as the check in area, and again, you will not be acknowledged unless you elbow your way to stand in front of an employee and ask to check in. Once you manage to do this, you will be asked to wait to be called. Where do you wait? Anywhere, as advised. By the way, it is first come first served, no matter your appointment time, if someone else manages to check in first they will be seen before you. The three initial tests are right next to the glasses cases and hoards of people, so you can expect to be back to back with people and children seated, getting bumped by them AND people trying to walk through. Never mind that you have to move between three machines, there is no room to move your chair so you have to hunch over the chairs to move around. Once you get that over with, you once again wait anywhere for the doctor to call you and then you will finally be in a private 1 on 1 room. Terrible experience.

I want to start off by saying our visit at Dr. Kim's Optometry was SPECktacukar. The staff was…read moregreat and very accommodating. They were so helpful with finding a new pair of glass and had extra patience as we tried on dozen of glasses. The best part was that they were also able to fit my husband and I in for a same day visit on the day I called in, which was already a plus in our book. The best part of the visit had to be because of Dr. Kent. He was very informative and really helped us understand our eye health. We actually learned so much about our eyes which no other optometrist has ever gone over with us. Dr. Kent was truly awesome and we definitely look forward to coming back for our future annual visits since the process was so easy and everyone was so friendly and informative.

All of my experiences has always been good. The recommendations the eye test, the amount of frames…read moreare all top quality.

I love Excel! I've been a loyal customer for years, and their service is always top-tier. I've…read morebuilt the cutest collection of prescription glasses from them, seriously obsessed. Pro tip: if you don't see the color you want in-store, ask their staff. They often have additional options available to order from their online catalog that aren't on display, depending on the designer. Right now, I have green, pink, gray, and the cutest brown frames, plus both readers and driving glasses. They truly have something for every vibe! Dr. Nguyen is so patient and professional!

It's always a good experience when I come here. May husband and I are very pleased with Dr. Nguyen…read morehe is very thorough and you can tell he genuinely cares for his patients and we love that! Also, I'd like to recognize one of your staff members Roselle (not sure if this is how you spell her name) she was very helpful, kind and gave me the information that I needed. She was great!!! Thanks again!

I always receive great service from Dr Hoshi and her staff. They really took their time helping me…read morefind the perfect pair of sunglasses for my next vacation!

Super clean beautiful place with very very friendly staff I like that they don't push for you to…read moreorder contacts and glasses there they give you the information and let you make an informed decision on where you want to spend your money after the exam. They also have the newest latest and greatest technology for checking your eyesight highly recommend.

The doctors at San Dimas Costco Hofacre Optometric are excellent. Friendly, professional and…read morethorough for the many years I've been coming here. I just wish this was the case for the front office staff and billing. I get the feeling I'm bothering the staff anytime I step in the office and I've been overcharged for my co-pay three years in a row now. This last visit, I was required to pay $90 up front and file my own claim. I'm ok with doing this, but found that Hofacre overcharged me $25 for the visit when I heard back from the insurance. So, it's back to Hofacre, again, to ask for a refund of the overpay and wait for the check to arrive. This is just so unnecessary, when a 2 minute check of the patient's insurance could prevent all the run around. Update: Learn from my mistake (Hofacre will not refund the overpay, because I "agreed to pay the $90") and make sure to call Hofacre before you visit and make sure they are "in network" with your insurance company. My advice is to have something in writing that shows your co-pay amount and pay no more than this. Or, better yet, find another place to get your eye exams done, like I'm going to do.

Today I went to Hofacre Optometric, it is inside Costco at 13111 Peyton Drive, Chino Hills. The…read morecheck-in process was seamless and the reception staff (Debbie) was professional. She helped me and explained to me all the different test will be done on my eyes in plain simple English and always willing to answer all my questions and concerns. Dr. Chapman was excellent. The eye exam was very thorough and she was very patient when I hesitate a lot of time on which lens are better. I didn't feel rushed at all and her expertise gave me great confidence in my new prescription. I highly recommend this location for anyone looking for professional sevice.

I needed to replace the lenses on my new frame just a day before the long weekend and was urgently…read morelooking for help. By chance, I found Foothill Optical Service online, and I must say I was truly impressed. The gentleman who helped me was extremely kind, professional, and precise. He replaced the lenses in the shortest time, cleaned and adjusted the frame perfectly to fit my face--even though it wasn't really his responsibility. When I insisted on paying him, he humbly said he hadn't done anything special and that this was a service he proudly provides for his community. I cannot thank him enough for helping me right before the long holiday. Thanks to his support, I was able to spend the weekend focusing on my research and academic work without any worries. I'm very grateful and highly recommend this place

Foothill Optical Services in Glendora. I went to get my…read more$1,000 glasses repaired bc one of the arms fell off. The owner Mouawad Guy Oaa Abo Ncle, whom when I purchased my 1st n 2nd pair of glasses was so nice and helpful; turned into a monster and was out of control getting in my face yelling at me while his food and saliva were coming out of his mouth. He was irate saying I broke my glasses on purpose and started throwing his own frames on display against the wall, and picked one frame, and said, see even then it didn't break. Oh my gosh he was screaming Liar, Liar to me at the top of his lungs. So he said he's not fixing them. He was the epitome of Dr Jekyll n Mr. Hyde. You never know people! I had a HORRIBLE N TRAUMATIC EXPERIENCE bc my glasses were broken. He should NOT be in business dealing with the public.

They were not very friendly and not help full I won't recommend this business at all the day I…read morepicked up my glasses they didn't even offer to adjust them or if I was satisfied with them

Staff it very professional and helpful the doctor is the best !!! I am a kaiser member I did not…read morewant to wait 8 months for an appointment so my son referred me to the vision shop and I got an appointment next day had my full exam and new glasses in 2 weeks also it was less expensive then kaiser who I have insurance through . Thanks to everyone at the vision shop!!!!