1. Sunset Blinds & Shades

1. Sunset Blinds & Shades

0

Irvine, CA

Sunset Blinds & Shades

5.0 (4 reviews)
Closed • 8:00 am - 5:00 pm

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3 years ago

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Tom M.

Thank you, James! Glad we could provide a great service!

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2 years ago

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3 years ago

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3 years ago

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Tom M.

Thanks Daisy! for the great feedback!

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Ocean Custom Drapery, Blinds, Shutters & Shades

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TLDR: Future customers should be aware that if they are seeking multiple bids, conducting extensive…read moreresearch, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors. During our consultation, I felt uncomfortable with how defensive the conversation became when we discussed obtaining multiple bids and comparing options. For a project of this size (34+ windows), I believe it's reasonable for homeowners to ask detailed questions, compare vendors, and carefully evaluate products, pricing, and installation approaches before making a decision. Rather than helping us understand the differences between available options, the conversation felt increasingly tense and dismissive, particularly when discussing our use of AI generated visuals to help refine the design direction we are trying to achieve. After scheduling a consultation, Gina later that same day decided not to take on the project, which is certainly her prerogative, and I appreciate that she communicated that before any work began. That said, the experience left me with the impression that questions, comparison shopping, and our personal decision making process were viewed negatively rather than as a normal part of a significant home investment. Future customers should be aware that if they are seeking multiple bids, conducting extensive research, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors.

Outstanding Quality, Service, and Expertise - Highly Recommend Ocean Custom Drapery…read moreWe could not be happier with our experience working with Gina, the owner of Ocean Custom Drapery, Blinds, Shutters and Shades. From start to finish, Gina and her team delivered exceptional customer service and truly superior products. We are absolutely in love with our shutters. The shutters are premium composite plantation shutters with independently operable top and bottom panels, allowing us to open or close the upper and lower sections separately for excellent control of natural light, privacy, and airflow. The louvers feature internal lightweight steel reinforcement, which adds exceptional strength, stability, and long-term durability without adding bulk. They feel solid, substantial, and noticeably higher in quality than standard options. We previously compared products from Home Depot, and there is simply no comparison. Gina's shutters are superior in craftsmanship, materials, and overall finish. Even more impressive, her pricing was the most competitive among the three vendors we compared, and the total cost, including installation, came in approximately $3,000 less, while delivering a far higher-quality product. Gina is incredibly knowledgeable, responsive, and patient. We changed our minds regarding our primary bedroom and decided to switch from blackout shades to shutters so everything would be consistent with the shutters already installed in the upstairs bedrooms. Gina was extremely patient throughout our decision-making process and never pressured us. She visited our home three separate times to walk us through options, answer questions, and ensure we felt confident in our final decision. We could not be happier with the outcome. The installer, Francisco, was also outstanding. His timeline was precise, estimating that the shutters would be ready for installation in three weeks after measurements, and he completed the installation in just a few hours. He worked with great care, professionalism, and attention to detail, and left everything clean and orderly. The craftsmanship is excellent. We are also very excited about the next phases of our project. In our family room, Gina and her team will be installing smart roller shades with remote control functionality, smartphone integration, and programmable schedules for automatic opening and closing. In our formal dining room, they will be installing custom drapery made in Turkey. The fabric is absolutely gorgeous, with a luxurious texture and exceptional quality that will truly elevate the space. We will update this review with additional photos once those projects are completed. We cannot recommend Ocean Custom Drapery highly enough. Gina and her team truly set the gold standard for quality, craftsmanship, and customer service, and it shows at every step of the process. From premium products and expert guidance to flawless execution, every aspect of our experience exceeded expectations. Their pricing was the most competitive among the vendors we compared, while still delivering clearly superior quality. If you are looking for custom window treatments delivered with integrity, precision, and genuine care, Ocean Custom Drapery is the clear choice. We are extremely happy and thoroughly satisfied customers.

Budget Blinds of Tustin

Budget Blinds of Tustin

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I'm a realtor. Please don't use this place. They will not get the job done in time for you. I've…read morecalled multiple people now, it's been 3 weeks, nothing was getting done. So disappointed. Please don't run a business if you can't run it.

Budget Blinds of Tustin exceeded our expectations. The products are of high quality and they have a…read morewide selection to choose from. We ordered top-down/bottom-up cellular shades for my home office and dining room and regular shades for a small window above our kitchen sink. Kaylee was the consultant we worked with. She was personable, positive, friendly and provided superior service. She communicated well every step of the way and set the right expectations each time. She brought several samples/swatches and left them with us to give us the chance and time to see how it looks during the day and at night. What impressed us the most was when we had minor issues on our dining room shades (it felt heavy when pulling down), Kaylee relayed the issue to the owner and the manufacturer's rep to figure it out. While it took some time to get it right, they were in contact with me each and every time which we greatly appreciated. And they made sure that we were happy with the final product. TBH, compared with a few vendors we used for our remodeling project, Budget Blinds was "the only one" who kept us abreast of what was going on and provided updates. The other vendors we hired, I had to track them down, and some didn't even reply to emails. They did not care because they were already paid. I highly recommend Budget Blinds of Tustin for high quality and fashionable window treatments. Andrew & Megan Ewing also own Budget Blinds Mission Viejo. Thank you Kaylee & Andrew for an outstanding experience!

Blind Shade And Shutter Repair Services

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First time contacting Ralph via Yelp and this was the response I received for asking his next…read moreavailability. I was literally about to call him and ask him to come and repair my blinds but he sent me this text that turned me off... im like why the in Heck would you say this type of comment to a new potential client? I understand my repair job might not be worth it, but im a person if im satisfied, I leave 5 stars both on Yelp and Google to help the small business owners even though they never even mention it. Literally, I was going to hire him and he sends me that response saying Im playing entertainment with his time comparing quotes?? My goodness,,, i dont know why you would say that to a customer, that is the worst customer service experience i encountered in a LOOOIONG time. I hope you rethink about sending your negative feedback back messages to your customers! Just saying..

I contacted Ralph on Friday afternoon and was quoted with an availability immediately for the day…read moreafter - Saturday afternoon. He was very prompt and made it in time as expected. He was very responsive and was very professional. Once he understood what was needed where I needed 11 blinds in total to be installed, he worked on it very efficiently and got it all done within a reasonable timeframe. I appreciate the quality work he was able to provide by installing my blind shades and would hire him anytime I need help. I would recommend Ralph to anyone who asks for a reference. He is amazing! Thank you so much Ralph!!

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So far so good! The Awning Company was a referral from a…read morevery trusted friend and neighbor. Received an instant quote today and placed my order. Very professional company. Top-notch sales rep, Preston. 4-6 week delivery/installment projected. Looking forward to the great upgrade their product & service will bring to my home/home life. Don

I am very satisfied with my awning installation for our kitchen popout. First, Mike B. Was a great…read moreand extremely knowledgeable representative for AC. He was very clear and concise and had great answers to questions or provided access to things that weren't clear. He obviously had a lot of experience and was able to help hone in on the right solution for what we needed. The installation was really quick and the installers were polite and cleaned as they went along - very conscientious about doing good work. This was very meaningful and made a big difference to set AC apart. The only less that optimal things I would say Is that it took a very long time from order to installation and there was very little follow up after the order was placed - I had to call to get an update status and coordinate scheduling. Although not a deal breaker, I would have loved just a bit more info for planning etc. Finally - as with everything that is actually good quality, the cost was not super low. This is expected and if you can get good quality work for a bit higher price... well this is worth it in my opinion. Thank you AC!

Sunset Blinds & Shades - blinds - Updated July 2026

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