The date of transaction was October 16th to November 1st. The dates of communication prior to drop…read moreoff October 16th were between May 2023 to October 12th. Screenshots are available of all recorded communication,phone, and in-person between Creative Coatingz James Denney and myself since May 2023. The amount of money paid to business was six thousand dollars cash (invoice receipt available) The business was to provide a professional Line-X coating to my vehicle body; removing items not meant to be painted over or protecting those not to be painted, remove rust from body and under carriage, prep/sand prior to painting, repair dented roof prior to painting, remove silicone around driver side rear window prior to painting and did not have permission to install or modify any front end items or vehicle electrical equipment/items; i.e. headlights, solar, sound system. Multiple attempts to verify and reassure the work was being done properly by James at Creative Coatingz over multiple recorded calls and in-person were made, but still it was left unsafe and with multiple damages to itself and another vehicle. First and foremost the paint was to be white not black. As the evidence of 160 photos available will show that multiple damages of painted areas which were not to be painted with Line-X were done so unprofessionally causing unsafe conditions, weather protections around all doors and electric windows painted & damaged, hinges, caps and plastic guards all covered and peeling revealing white paint underneath. The unprofessional and rushed under coating of material unknown being sprayed on multiple components such as shocks, breaks, electric and break lines, fuel, and tires. The repairs which were to be completed prior to painting; i.e. dent in roof and silicone area removed around driver side rear window was completely neglected. The vehicle, 2009 Jeep Patriot, which transported me to Creative Coatingz November 1st to pick up the truck and followed me home 41 miles away was covered in black undercoat material because the original pickup date October 31st was delayed due to non completion of underneath coating and was rushed last minute. Attempts to correct the mistakes made with Creative Coatingz, James, were initiated November 1st 2023 in person and by phone. James refused to confirm the color requested after revealing screenshots of the Line-X in white which I showed him on October 12th in person when making my appointment to drop off October 16th to October 31st 2023 for completion of all work. Multiple phone calls recorded were made to address the issues and I had told something was installed and changed in my front end headlights which were disconnected and wires hanging from front which were only noticed upon arrival home along with leaking break fluid and electric sounds coming from audio system when using turn signal and no break lights working in rear. James instructed me that I would have to pay additional $1500 to paint white now and come back to repair roof and window area already painted over with Line-X in-person and over the phone I was told the first time of complications with front end lights and wires underneath which never were mentioned in any recorded conversations prior to completion of my vehicle's work at Creative Coatingz. Lastly, James, Owner of Creative Coatingz was unprofessional and aggressive over the phone prior to disconnecting the call to resolve issues and ignoring my appointment made November 7th 2023 to address the work never completed. (Service tag on key ring identifying items to be done; i.e. roof dent, body and underneath coating saved) An expert, Burt at Line X Of Macon, on November 1st, 2023 135pm, notified me that the product told to me by James at Creative Coatingz to be used on my truck called Line-X was not line-x but a knock off material and he has been warned by multiple cease and decease letters to stop advertising it. I spoke in length about all the damages, and improper painted areas which was confirmed by multiple expert to be done unprofessionally. As well as multiple automotive shops which refused to service the vehicle because liability issues of the damages caused by Creative Coatingz. I have a $6000 debt, major damages to my trucks electrical system, shocks, safety lights, breaks, and daughters jeep paint ranging over 3 times the amount spent to complete the professional paint job now that has caused serious problems with my ability to meet requirements to the Veteran Hospital in Dublin, living supplies for my family and complete inability to operate my vehicle safely since October 16th 2023. I am asking for a total refund of the $6000 paid for services not rendered professionally, correctly or completed per agreement at all. Additional $8999.00 for diminished value of my vehicle and cost to have it repaired. Photos & documents: https://1drv.ms/f/s!Aoux-yiaEhEsg4kKxJLwoJpqPHecxg Bibb County Magistrate Court 24000952S Contact me for class action.

I took my truck in to have my sunroof repaired. I paid them 1500 dollars . I went threw the car…read morewash and got soaked . They gave me a 5 year warranty when they supposedly repaired my sunroof. I took my truck back in and explained to them what had occurred. Now they are telling me it will take 900 more dollars to repair what they should have fixed the first time . I don't feel this was good business at all ! Evidently, my sunroof was not completely repaired the first time !!!!!!!!!!!!!!!!!!!!!

Chad was professional and explained the installation process. His installers were prompt and…read morecourteous. I absolutely love my new shower doors.

From the owner: Specializing in: - Plate & Window Glass Repair & Replacement…read more- Store Fronts - Mirrors - Showers - Glass-, Plate, Window, Etc - Glaziers - Furniture Stores - Windows - Building Specialties

I want to speak to the owner of this location. Does anyone know who that is?…read moreContact information will be helpful. Very unsatisfied with service. Had to chase the repairman back to the shop. The manager entered my phone number incorrectly. several problems

I DO NOT RECOMMEND SAFELITE MACON TO ANYONE!!!…read more Safelite did not use an OEM windshield on my car. The technician also left the windshield wipers unattached. I didn't find this out until a week later when it rained and I could not use them. TERRIBLE! I should have received an OEM windshield on my 2023 vehicle and I'm extremely disappointed. fast forward 9 months to 10/20/2025: Rear view mirror came off. Took the car to the shop in Macon and they said they could not make the repair that day, that they would come the following Monday morning to my home and we chose the 8-1 window. We were told if the repair could not be accomplished, the windshield would be replaced again during that appointment. Fast forward to Monday, I get a call from the technician (Ricky, oddly enough the same technician that did the original work) around 9am, saying he'd be here at 5pm. What happened to 8-1? He also said he had no glass to make a replacement if it was needed. 5:30 pm rolls around and still no Ricky. I call him and he says "it going to be closer to 7pm". No sir, that's not going to work. I told him to have the store manager call me first thing the next day, and I have yet to hear from him. My husband reinstalled the rear view mirror. DO NOT RECOMMEND!!!

I called at 9am on a Friday and I'm writing this review at 4pm the same day…read more Glass installed at my house for nearly $300 less than quoted by a company where I would have had to leave the car for the day...18 days from now. Robby and his partner showed up early, were very professional, polite and fast. Top quality glass too, not like some other inferior brands that others may try to install. Your search is over...give them a call, you'll be glad you did. Thanks guys!

They helped me a lot. Saved me a lot of money. Thanks for your honesty and quick response times.read more

Call Jared at 1Glass. I promise u won't regret it! I called EVERYwhere and got several quotes to…read morereplace the windshield in my CRV, and Jared had the best price. Normally I would go for the quote that's somewhere in the middle, but something told me to give this guy my business and boy am I glad I did! This is the 2nd windshield I've had replaced in the same car, but the first time I went with someone well known and more expensive, but honestly I was never quite happy with how it looked with the first guy...but Jared @ 1Glass did a FLAWLESS job! I could not have been more pleased and it looks SOOO good! Even when it was raining cats & dogs, I have had ZERO issues with the work he did. Plus, he came when he said he would and kept an open line of communication with me when I had questions. Thanks, Jared!

HIGHLY RECOMMEND! Came to replace my Audi's windshield due…read moreto a huge crack running across it. They replaced it within no time. They're very informative, polite, and professional. Answered all my questions, and got the job done in perfect matters! Will definitely recommend to everyone.