Never called back! Do you believe his name was Kevin? I was very impressed. He told me I definitely…read morehad a problem floor told me he was gonna give me an estimate never called back with an estimate. He did forget his detector for the floor moisture here. It has not picked it up yet. I do believe this is Kevin. The owner very disappointed seemed like a very positive man.

As we were purchasing our dream home, we knew we needed to pay special attention to the crawlspace…read moredue to high levels of moisture, standing water, and the presence of mold. We knew the project was going to be challenging. However, we found a partner in Foundation Doctor, who was up for the challenge. We found them to be easy to work with as we were working out the bids/pricing, determining the differences between their proposal and the other 2 companies(nationally owned and WAY MORE costly). Michael was a PLEASURE to work with. Once onsite, Mason did an outstanding job coordinating the crew. His ability to keep everyone aligned and ensure smooth execution made a noticeable difference in the project's success. Mason demonstrated exceptional leadership throughout, communicating along the way regarding updates and issues found. Mason not only coordinated the crew with precision, ensuring tasks were completed efficiently and with a sense of urgency, but also guided the team through significant challenges posed by hard, rocky soil. Their proactive problem-solving and adaptability kept the project moving forward without delays. Mason's commitment to delivering top-quality work was evident in every detail, and their focus on excellence ensured our expectations were exceeded. Overall, Mason's efforts, along with "Q" showing up to give this project a shot of energy, had a direct impact on getting us across the finish line, maintaining high standards, and creating a positive experience for us, making them invaluable contributors to this project's success. I/we have no doubt we will recommend their services for anyone needing results bordering on "miracle" status. I'm sure we will sleep a little easier at night knowing our home is much safer thanks to Michael, Stephen, Jackie, Mason, Q, and the other superstars!

These guys have been great to work with. Adam my project manager has been great, he communicates…read morewell, and has work with me to help get my project completed the way I wanted. The guys doing the work have been great as well, Hitz & Michael have communicated with me, and have gone over and above. Very happy so far, and going to continue to work with these guys. I do recommend highly.

The work they do is good but BEWARE - this business will inflate the cost of any work that needs to…read morebe done so that you are forced to go through homeowner's insurance. I had a leak that was coming from the ceiling of a downstairs closet. I thought it might be a complicated leak from the second floor bathroom - I was so happy to see when the closet ceiling was removed that the leak came literally from a part directly on top of the closet ceiling (so water hadn't been traveling all around the second floor). It was a simple situation. These guys jacked my bill up to over $5000, which forced me to go through homeowner's insurance. I got it brought down to just over $4000 after complaining. ...also note, they will not give an estimate in advance. They never gave me one throughout the time they were here and they never gave one to my friend in Providence Downs neighborhood. They just wouldn't give her a dollar figure and, in her case, she wasn't dealing with an active leak, so she chose to not work with Sunshine and instead chose a company that would give her an estimate. After what happened with me, it's obvious that they avoid giving a dollar amount so that they can start the work and then inflate the cost once they're already working. ...lastly, they charge by the hour - something I hadn't realized as I would see them arrive and park at my house and take forever to get out of their truck. They even went to my neighbor's house to inspect something for her when she saw their truck and came over to ask them about something at her house. Yes, I'd thought it was odd that every time they came they just sat in their truck for so long but it never occurred to me that they were killing time and that I was paying for it.

What a pleasure it was to work with such a hard working, quality oriented company. They we're…read moreprompt and worked well with the insurance company. A couple of their workers (Lupe and Georkis) were the best. They were hard workers and kept us informed as to what was going on. The workmanship was excellent and Tim the owner was very fair to work with. When disaster strikes, they're the ones to call.

Came out looked at everything didn't fix one thing sent proposals by email of thousands of dollars…read morethat need to be done

Wetlock Waterproofing does an excellent job servicing crawl spaces. Starting with a free…read moreinspection, complete with numerous pictures, Cory explains what's happening under the house. For many of us, we never climb in there and the pictures clearly showed its condition. From there, Cory removed the old dirty plastic and debris left from the house's construction. He then leveled the ground by hand, so it would be uniform under the new plastic. He also cleaned the surface of the drainage pipes, tacked up loose insulation and wires, and inspected the ventilation vents. He installed the new plastic from the high side of the crawl space to the low end, and laid the seams so if any water was leaking in, it stayed under the plastic. The change was enormous, and the cost was very reasonable. Now the job is complete and we have a clean and dry crawl space. Job well done!

An improperly installed dishwasher flooded under our hardwood floors. We called our insurance…read morecompany and Spangler Restoration responded promptly and handled the mitigation. That was the end of anything positive from them. We were linked with Spangler Restoration through Contractor Connection. All work was supposed to have a five year guarantee. Spanglers subcontractor completely messed up the installation, sanding, and finishing of solid hardwood floors. Spangler said they would have the floors repaired and refinished. Then they demanded we sign a new contract that stated- NO GUARANTEES. We refused to sign and asked that contract language be changed to floors will be repaired to industry standard. Spangler just kept emailing us the "no guarantee" contract. Yesterday we were informed that Spangler is withdrawing from completing our restoration. Spangler has delayed for over eight months and driven up the cost of this project needlessly. They, and their subcontractors, have caused significant damage. They broke our granite countertop, damaging the wall and breaking the windowsill. They broke all of the cabinets they removed. They broke wood molding in our dining room and damaged baseboards throughout the first floor. These items are not repaired/replaced yet. None of this costly damage is included on their invoice! This is in addition to having installed and finished hardwood flooring incorrectly. Entire floor has to be replaced. Spangler came into our home, provided us with a contract to complete the repairs, and almost nine months later are leaving, with no work completed and a huge mess. Their lack of professionalism and accountability astounds me.

Spangler Restoration Review…read more We had work done recently with Spangler Restoration. A water pipe in our attic burst in the severe cold weather back in January of this year. We were not in the house at that time and it went three days before a neighbor noticed. Both floors of the house were soaked. We were devastated. Lewis and his team from Spangler did a fabulous job! They were incredible with the mitigation, getting it dried out completely in just seven days. I was amazed. I would recommend Spangler for any restoration work. Jacob, project manager, was also stellar, in his calm, knowledgeable way, reassuring my wife (who uses English as a second language, and struggles with it). Her anxiety was very high, but Jacob was a perfect match, listening carefully to her and giving great answers and ample reassurance. Sincerely, Nathaniel Long

I don't write reviews often, but this one's earned. We hired 1-800 WATER DAMAGE of South Charlotte…read moreto handle restoration and new bamboo flooring through an insurance claim. Four years later, those same floors started buckling, lifting, and cracking across multiple rooms. I had two independent experts -- a forensic engineer and a certified flooring inspector -- confirm the cause: improper installation, no expansion spacing, against manufacturer specs. We documented everything, even provided videos, moisture readings, and reports. I sent the owner, Charles Stafford, a detailed demand letter with all evidence attached. He confirmed receipt and said he'd respond. He didn't. I believe in supporting local businesses, but integrity means stepping up when you've made a mistake. Silence isn't leadership. Homeowners deserve honesty and workmanship that matches the brand they're paying for. For anyone considering them, here's the full transparency they wouldn't provide: https://drive.google.com/drive/folders/1T2TKPRpA_NnyKQxsUFUPYguFoSIBAoJS