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    Sunstate Equipment

    5.0 (1 review)

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    5 years ago

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    Everlights - Fire and Ice

    Everlights

    3.3(12 reviews)
    2.1 mi
    Offers commercial services
    Certified professionals

    ZERO STARS: We had lights installed on Feb 19, 2025 and they were working great until the rain from…read moremid November. On Friday after Thanksgiving, the front zone stopped working and after investigating, it looks like they installed the RF receiver in my rain gutter without any waterproofing protection. The WHOLE point of us buying this system is for the Christmas season and I haven't been able to use them on the front of my house....which really disappoints and frustrates me. I've tried contacting our salesman, Ronnie Castillo and he's really not interested in trying to help us...so my husband tried contacting his boss, Nate Miller and we're not getting any responses. I've contacted them through ALL their channels and no one answers their phones or returns calls. Submitted tech ticket, called and left a VM, emailed support, called local office in Las Vegas, and emailing the owner... BUYER BEWARE....Once they get your $$$ they don't care about any Customer service or warranty accountability. And from the looks of other reviews, we're not alone.

    This company has the WORST customer service I've ever experienced. I've been contacting them…read moresince August about issues with my lights that were installed in July. No one calls back, no one answers emails, no one picks up the phone. My goal is to warn everyone NOT to use this company. I paid thousands for lights that won't turn on remotely as promised, database doesn't hold programmed information. They sent a tech out 2 weeks ago, was here less than 5 mins and said he'd do an update and be in touch. Still doesn't work.

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    Everlights
    Everlights

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    HomeGoods

    HomeGoods

    3.8(45 reviews)
    1.9 mi
    $$

    Alright, carries a large selection of home decor, specialty foods, pet goods, gifts, greeting…read morecards, kitchen, towels, cushions, oversize rugs & furniture. Saw some ube cookies $3.99. We didn't buy anything. Prices sure have increased. Tommy Bahama goods are significantly higher now. Everything is nicely arranged. It felt a bit much in the front though. Otherwise the rest of the store is well-stocked. Across the street is a TJ Maxx store.

    Unfortunately, a multitude of things could improve…read more To begin, I have only shopped at HomeGoods approximately three times in my life, including this visit. I am not someone who enjoys department store shopping, so I came in with a very specific goal. I wanted a piece of artwork and a basket, then planned to leave. The store itself was difficult to navigate. Multiple aisles were blocked with merchandise, carts, tall baskets, or abandoned items that had not been shelved. More than once, I could not get my cart down an aisle or maneuver larger items without backing out and rerouting. I picked up a tufted storage stool and later a large art piece, but navigating the store with them became unnecessarily frustrating. The larger issue, however, was the customer service. When I entered the store, I did not even grab a cart because I intended to browse quickly. While walking through the clearance section, I found a faux rabbit rug or throw with a red clearance sticker for $29.99. Another customer nearby commented on how soft and luxurious it felt. We joked about it and discussed how comfortable clients would find something like that in an office space. At that point, I decided to purchase it, even though it was not originally on my shopping list. After continuing to browse, I selected artwork and a tufted storage piece and headed to checkout. At the register, the associate, Marsha, immediately looked at the rug and loudly said, "This is not on sale. This isn't $29." Before even attempting to scan the item, she ripped the red sticker off, left the register, and began calling for a manager while openly discussing the pricing issue. The entire interaction felt accusatory, loud, and unnecessarily confrontational. At no point had I argued about the price or requested a discount. I simply explained that I had picked the item up in the clearance section. When Marsha returned, she continued speaking to management on her headset with visible frustration and an attitude that felt entirely misplaced. She pushed the rug aside as though the purchase was no longer happening and moved on to ringing other items. I finally asked, "Are you going to scan the rug?" She responded, "Uh... yeah... you still want it?" Of course I did. I had selected it because I liked it. The rug rang up at $99. I purchased it anyway. What bothered me was not the price. It was the immediate assumption that I had done something wrong, the tone used, and the way the interaction was handled in front of other customers. To make matters worse, after paying for everything, my cart beeped at the exit. I paused and looked toward the cashiers. No one acknowledged me or attempted to assist. I tried again, and the alarm sounded a second time. I exited the store and briefly spoke with the same customer I had met in clearance. During that conversation, another associate, Sue, walked outside, grabbed my cart without speaking to me, and took it back inside the store. No explanation. No communication. Nothing. I had literally just completed my purchase. Sue returned with the cart, attempted something inside, and the cart beeped again. Clearly, the issue had not been resolved. By then, I was standing outside feeling less like a customer and more like someone being treated as suspicious despite having just paid moments earlier. Eventually, the manager, Gloria, appeared behind the registers but made no effort to approach me or address the situation. After waiting several minutes, I finally walked back inside. Gloria's response was disappointing. Rather than acknowledging the poor handling of the situation, she focused on explaining that customers sometimes switch tags or attempt scams. I understood immediately why Marsha had approached me the way she did. An assumption had already been made before anyone even scanned the item. I also addressed the fact that an employee had walked outside and taken my cart. Gloria stated that employees are not supposed to leave the building to retrieve stolen merchandise, which only made the situation more confusing considering that is exactly what had just happened. Her resolution was to suggest I call Mohammad, the store manager, on Monday. At that point, I chose to return every item and leave. I previously managed a women's retail store, so I understand customer service, loss prevention, and difficult situations. There were multiple opportunities for professionalism, communication, and de escalation here, and unfortunately, every one of them was missed. I have no desire to return to this location. This experience felt unprofessional from start to finish and left me questioning whether implicit bias influenced the assumptions that were made. Regardless, no paying customer should be treated this way.

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    HomeGoods - D' $5 glass cups with rhinestone embellishments Homegoods Stephanie  Henderson NV Wednesday September 21, 2022

    D' $5 glass cups with rhinestone embellishments Homegoods Stephanie Henderson NV Wednesday September 21, 2022

    HomeGoods
    HomeGoods

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    Bob's Discount Furniture and Mattress Store

    Bob's Discount Furniture and Mattress Store

    2.3(208 reviews)
    1.6 mi
    Offers payment plans
    Established in 1991

    I don't understand all the hate that this store is getting. I went in and found it to be probably…read moreone of the nicest, cleanest, well decorated stores I have been to in a long time. Located right off Stephanie Street. You can easily find this place and there is plenty of parking. Upon entering the store within moments, somebody approached us and introduce themselves. She was very chatty, warm, and was quick to give us suggestions. The store was huge, like Costco. Huge, but everything felt very well maintained and very clean. Thank you. We were looking for a sofa. Sofa sectional, and they had plenty to choose from. We picked one out, and the deal was made. Honestly? It was quick and painless. Plus their 5-year warranty sounds amazing. This would be the second time we have purchased from Bob's overall, and have never been disappointed. They have plenty of finance options, and their delivery has been second to none. I would highly recommend this place. Bottom line? If you are looking for a great place to buy some furniture, and want to go a few clicks higher than Ikea, this would definitely be a place for you to check out. The furniture is sturdy, well made, stylish, and fully functional. Plenty of great options. And the staff is incredibly friendly.

    Don't buy this cheap furniture. They don't back the products they sell. They don't even honor their…read morewarranty. We bought patio furniture for our new house. We also purchased the warranty for the cushions. Within 6 months the cushions began to split when people sat on it. The material was cheap and obviously not for outdoor use. I just want to add that we kept the furniture covered when not in use. We called on the warranty to get the cushions fixed and it was DENIED! After going around and around with them for months we finally called the store to buy new cushions for that set. But surprise surprise it was discontinued! We had to take them to an outside source to get reupholster which cost us another $1,500 out of our pockets, on top of the $3000 we paid for them in the first place. Very disappointed with our experience at Bob's Discount Furniture. I wish we had just driven past this store and bought patio furniture from a reputable place. Never again. There is a question on here on what could improve? Back your products! Back your warranties! Hire professional people to handle problems.

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    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store
    Bob's Discount Furniture and Mattress Store

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    Sunstate Equipment - homeandgarden - Updated September 2026

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