This hotel is a DUMP! The Holiday Inn website for this hotel listed that a hot tub was…read morepresent...NOT. The only working ice maker was on the ground floor! They picked up breakfast from its allotted serving area before the allotted breakfast time was up. The "check in/check out" staff was largely M.I.A., and when they were present, they were unhelpful. Our bathroom shower had mold and our room smelled "funky". Drive further down the road and SKIP this hotel

We came into town for a 2 night stay for a family funeral :(. At 830pm our a/c broke in our room. I…read morecalled the front desk to ask for mx or a fan as it was hot (80F). The front desk manager Rachel was awesome! She immediately came up and tried to fix it but it was beyond help. She already had keys to another room that she got us into immediately and made sure that room was good to go. Awesome person in her!!! Thank you Rachel!!!we are cool now and can get some sleep before funeral tomorrow. Rated-3 for a/c issues but a 5 for Rachel!!

We are driving from Charlotte NC to California. Stopped for…read moregas and searched Hotels.com Days Inn had two queen beds that were very comfortable. The sheets and towels were fresh. The bathroom and room were clean. $44 was better priced than Motel 6! The had a awesome continental breakfast. Eggs, sausage, bagels, muffins, cereal, yogurt and more.

The room wasn't the cleanest. The minifrig was dirty. The wash clothes looked like they were used…read moreto cleans a grill. The inside bathroom door was missing a knob and the commode would not stop running after being flushed.

We got a cabin for the night. We first came here in 1982 after we got married and we've been back…read moremany times on anniversaries. There have been some updates and an addition to the front of the restaurant where the new check in is. This is a beautiful place with amazing views. Very peaceful. Lots of walking trails and nice places to sit and just enjoy the scenery.

Bar, restaurant, and beautiful cabins on site within Petit Jean State Park Arkansas near Cedar…read moreFalls overlook and at start of its trailhead. Prompt service, great prices, but just got drinks.

We went off season so very quiet and peaceful. Just want we wanted…read more The weather was all over the place and made it magical. The cabin was perfect and the hot tub a nice treat. The Lodge had an indoor pool, workout room and pretty descent restraunt with reasonable prices. Deer and wildlife everywhere will definitely be back and bring other family members. We stayed in cabin #7 which is ADA compliant and just for a couple as it has one bedroom. Could sleep a couple more kids in den area on sleeper sofa if we had too.

We ate at the restaurant the view and food was amazing. They had a BBQ buffet that was out of this…read moreworld and the price was reasonable. Great place to enjoy a motorcycle ride and lunch.

The stay was beyond wonderful with one major exception. That exception is one of the maids, he had…read morea very disturbing, stalkerish look and vibe about him. He was sweating profusely and it wasn't even hot outside. It was only about 57 degrees at that time. He followed me all the way down the balcony and down the stairs. When I rounded the corner I had to hide behind another guests car quickly to escape him. He also had this extremely horrid stinch coming from him that was noticed from 2 rooms down as if he hadn't showered all week. I would love to visit this hotel again in the future however as long as Martin with extremely large nose which makes his eyes appear to be creepily too close is still giving hills have eyes vibes I must refrain from returning.

No useable toilet, no heat, coffee maker had a short, almost got electrocuted, not a motel, highway…read morerobbers.

New hotel, very clean, friendly staff, lots of little things that made the experience really goodread more

Had 2 flat tires on my way to Little Rock so I stayed here one night. Very pleasant staff…read more Extremely clean hotel and room at a decent price. They have a restaurant on-site. I had an avacado BLT with fries, and it was literally the best BLT sandwich I have ever had. When I drive through Russellville now I always joke that we should stop and get another one . I'm getting hungry just thinking about it now. They also have an indoor pool too!

If I could give this place -5 I would, but I can only give it a 1. After being on the road driving…read morefor over 2000 miles, stopped here to get a room for the night. I just wanted to shower and go to sleep. Woke up later went to the bathroom and noticed all the filth that this place offered. Upon check out, the rude woman @ the desk, stated I had 2 let her know I wasn't happy upon arrival to room. She refused to give me the managers name or a good time that I could call back to speak with him. This place is a shit show, I would not recommend this place for my worst enemy. I'm more than sure that the other rooms were just as filthy as this one. This is a place that takes advantage of weary travelers. DO NOT STAY HERE.

Stayed her a week working and on my last two days they came up with a $1.99 a day administration…read morefee after booking on hotels.com. Should have stayed at the super 8 and paid $7 more a night which did not charge a surcharge after booking. Cigarets butts all over the property and when I asked about the sur-charge they and hotels.com couldn't explain the charge. Booked at the super 8 the surcharge went away. Avoid this place and pay a bit more! Staff knocked on my door when I called hotel.com and gave me a hard time. Avoid this motel!

What a great hotel! You almost feel like you're in a luxury hotel with a budget price. I was…read moregreeted by a wonderful customer service agent at the front desk! She made sure that we got all checked in. Our room was lovely. It included towel animals and toilet paper art. Which made me smile. The breakfast was more than just a regular continental breakfast. It was fabulous. Our room was very clean, and we were well taken care of.

The room was very clean and everything worked. Nice hot water, AC appeared to work as intended,…read moresheets and towels were clean. The staff was friendly and accommodating. The breakfast is your typical hotel continental breakfast. The coffee was raging hot coming from the container! Typical coffee though. There really isn't anything to complain about here and we had a nice overnight stay.

We stay here 3 times a year and the staff is always wonderful. I needed a new room today but the…read morehotel was booked. F. Johnson, staff, got me a room!!! Thank you Holiday Inn!!

We had stayed at this hotel before and had a very good experience, which made this recent…read morefive-night stay across three rooms especially disappointing. The property no longer feels like the hotel we remembered, and the overall cleanliness, breakfast, and customer service have noticeably declined. On our first night, we opened the pull-out sofa for our child and found Cheetos, Cheetos stains, and hair on the bedding. We had to go to the front desk ourselves to report the issue and obtain clean bedding. It was extremely unpleasant and concerning that the sleeping area had not been properly cleaned. We also repeatedly experienced problems with the new coffee machines, which produced poor-quality coffee with grounds in the cups. I reported the issue to three breakfast staff members and a front desk employee, but nothing improved. After checkout, we learned that K-cups were available at the front desk, but no one mentioned this alternative when we first reported the problem. The breakfast offerings have also declined significantly. There were fewer choices, little variety from day to day, bacon only once during our five-day stay, and no longer a juice machine. Cookies that were previously available at check-in were also gone. When my sister asked about the cookies, she was told they were only made depending on "who is working and if they want to make them." Regardless of whether cookies are guaranteed, the response felt dismissive and unnecessarily rude. The most frustrating issue involved a disputed towel charge. I was charged for a towel stain that I do not believe we caused and contacted the hotel to question it. After my initial call, I followed up twice by email and received no response for weeks. I eventually had to contact the corporate office to get someone to address my concern, and only after that--and a third email to the hotel--did I finally receive a response. The lack of communication was extremely frustrating, particularly given that we had already dealt with a significant housekeeping issue ourselves on the first night. Individually, some of these issues might seem minor, but together they reflect a noticeable decline in cleanliness, consistency, communication, and customer service. We understand that ownership or operations can change, but those changes should not come at the expense of basic guest care. Overall, this stay was a major disappointment compared with our previous experiences. The repeated housekeeping and coffee problems, reduced breakfast offerings, dismissive staff interactions, disputed charge, and especially the lack of follow-up from management left us feeling that our concerns were not important. We hope the hotel takes this feedback seriously, because there is a significant difference between the experience we once enjoyed and what we experienced this time.