The moment we stepped inside, I knew we were in trouble. In town for a wedding (with two more…read morehapless wedding parties staying at the same place), we had no recourse when we realized how disgusting this place was. It was truly filthy. The hallways reeked of mold and cigarette smoke; our room smelled so bad that we had to buy an air freshener. The desk chair was oddly pushed against the wall, and when we pulled it out, we saw why: it was broken, with the back of the chair bent backwards and unable to stand upright. The front desk attendant was constantly absent, oftentimes sitting on a bench outside, smoking. Their was a keyed back entrance with a paved 'ramp' so bumpy and broken that it was unusable for a wheelchair and a hazard for everyone else. There are no elevators, so not friendly for those needing accessible rooms. The laundry room door was kept open all the time, with piles of soiled linens on the floor. A rolling basket of linens was often in the hallway outside of the door. The walls and ceilings were poorly repainted with clear signs of cracking, staining, and bubbling from water damage. Every surface was dirty and the carpet felt damp. There was a strong odor of mold all around. My brother was in the adjoining room and found the snacks he had packed for the trip fully swarmed by ANTS. The breakfast offerings were sparse. A coffee machine and a waffle maker were the high points, but everything needed a good cleaning. Rubbery fried eggs and brown and serve sausages were placed in a tiny warmer, and there were a few random cups of yogurt and off-brand package pastries that were largely stale. Coffee cups, lids, and creamer ran out frequently and took a long while to be replaced. We had to power through for the sake of the wedding and were glad the beds at least seemed clean -- SEEMED being the key word. On the last day, we flipped two pillows and found what could only be actual BLOOD STAINS on them! This place is absolutely disgusting and needs to have its franchise rights pulled immediately.

Not bad- biggest complaint is the curtains let all the light stream in-so I couldn't sleep oh and…read morecoffee undrinkable- Beyond that-clean- decent bed- ok breakfast- nice staff- good location-good price. Would recommend

excellent price very clean room customer service very good location very safe great restaurant…read morenext-door

This is the worse hotel I've ever seen. I was on the road and needed a place to stay for the…read morenight, $70 a night, it wasn't worth $35. Sink and shower leaking, floor had soft spots (probably mold, definitely water damage), black mold in the photo's on the wall. I wish I had read the reviews before I stayed, last minute decision. It was so bad, I went and bought a pillow because I wouldn't use the ones on the bed. I think the hotel owner could quickly upgrade the rooms, how about putting a new door on the bathroom? I've never seen a door with so many patches in it (more patches and fixes that original door). The hotel owner was a nice guy. I saw him out walking around checking on his tenants. I did not see any bugs, I think one review mentioned bugs.

The food is fabulous! Order the fries extra crispy.... They…read morecooked my burger- homemade not frozen- rare!

stopped in to play slot machine then order dinner. I put a fifty dollar bill in and won $53.40. I…read moreplayed it back down to my own $46 and wanted to play on the machine next to me- I cashed the ticket out and this rude bartender lady tells me it prints out behind the bar and takes the ticket and says come back on the weekend to get paid my own money by their owner. Needless to say I did not order dinner. This place is shady and they seem to be scammers at best. The food did not look appetizing at all!!!!! What a letdown for Twin Lakes charm.

Booked a double queen suite for a recent 'staycation' with my daughter. From start to finish, the…read morestaff is exceptional. Very accommodating with any request. The suite was roomy, very comfortable and delightfully quiet. A beautiful experience. Thank you for a wonderful experience.

The restaurant- we drove 30 miles to their English Garden restaurant- Brasserie- and online and…read moretheir in person menu shows A TRADITIONAL ENGLISH breakfast. We got there and they were out of the English blood pudding which is what makes it English. So they wouldn't take even a little off the bill and the food was fair to average.

The Paper Doll House was adorable, super organized and the food was beyond excellent. MaryKim…read moreanticipated everything we would need for a relaxing weekend. The crafting area gave us enough space for all of our things (and you know that us scrap bookers have paper in every shade and tons of stuff with us). The meals were so delicious. The desserts were better than any bakery could make! I would highly recommend this hidden gem!

Get pampered, eat fantastic food, meet wonderful women, share ideas with talented crafters. The…read moreowners do a wonderful job of making you feel welcome,relaxed and definitely well fed and catered to. Treat yourself to a great experience you won't be disappointed. This old house has so much charm.

I really wanted to give this cute place a higher rating. I went for a weekend with my sister and…read morewas not thrilled. Positives: Decor: the place itself was quaint and very well decorated with pieces from the time. Nature - my favorite part was the beautiful walk though the woods on property just feet from the house. Stunning. Negatives: Bed was under 5 feet long! Since I'm 5'5", it was a terrible night of not sleeping. I couldn't lie on my back as I usually do, because my feet needed another 6-12" of space. Curled on my side could have worked if the mattress didn't sag so much. I stayed in a room that calls this bed a 3/4 bed online. No explanation of what that means. I googled it and found that 3/4 beds are normal length but between a twin and a full. That is not what this bed was. After our stay, I emailed the owner and asked her to update the listing with more information so I could give it a better review. She said she would but that was almost two months ago. The review still states that 3 people could stay in that room, which would only be true if one of the people were 4'6" or shorter. Breakfast was not what I'd have expected from a b&b. First, I'm used to being able to sit at a table near other couples but not be forced to be at the same table as we were here. Half a nice grapefruit was a good start. Then some slices of store bought krugel. Fine. But then no eggs. No savory portion. Just straight from the store bought coffee cake to some kind of French toast which seemed mostly just bread and sugar. She asked who eats sausage. I don't but then there was no protein replacement which was fine but not ideal. Also, breakfast isn't served until 9a which seemed quite late to me.

Such a gem! Very clean throughout the inn, friendly and knowledgeable proprietor, and wonderful…read morefood for breakfast. Very interesting history. Great trails around and wonderful restaurants.

I booked a last-minute reservation with this property because I was actually staying at the Holiday…read moreInn express. They refuse to let me check in early even with a platinum status, so I took my business away from them. Before I did, I called the Hampton Inn never had been at this property before and amazing employee by the name of Leland assisted me. I explained that possibly would like to check in a little bit early because I was changing hotels, and the checkout time was a lot earlier than what their check-in time was. He said normally that's not a problem but just let me verify that we have a room ready. Now this was at 10 o'clock in the morning. He came back and said that will not be a problem. Absolutely you can come anytime and we'll get you checked in. Yet when I try to check in at the Holiday Inn express in Algonquin at 12 o'clock I was told I would be charged $40 for that extra time even though the daily rate was $106 and I held a platinum status. When I actually arrived, Leland was behind the desk and he couldn't have been more accommodating and generous. He did not know my story until after I checked in. I even had a blender and spilled water all over the council by the elevators and he's so kindly took care of it. I asked to actually clean up the mess, but he refused and said don't you worry. We've had a lovely stay so far. Thank you Hampton in McHenry for making a difficult day turn out. It's a little bit of sunshine and thank you Leland for your excellent customer service.

We were staying at the Hampton Inn in connection with a Celebration of Life. It was a wonderful…read morestay, but I really want to highlight the kindness, hospitality, and overall awesomeness of the night clerk Brenda. She was a joy.

A beautiful location on the Fox River. Stop in during River…read moreRhythms and enjoy drink on the deck.