The food at this restaurant was actually really good -- everything tasted fresh and well-made…read more However, my experience was affected by the customer service. The man taking my order, Xavier, was very rude and unprofessional. His attitude made the ordering process uncomfortable, which is disappointing considering how good the food was. I hope the management addresses this, because the food deserves better service to match.

This is the only restaurant I've ever given 5 stars. Their customer service is exceptional. Their…read moreemployees are always very kind, patient, and helpful. The restaurant is almost always spotless. They have fast service and it's amazing how fast they can prepare the food.

The food as always was delicious and the fries hit the spot. I got a little bacon and cheese burger…read moreall the way. My wife got a cheeseburger all the way. We also got the regular size fries and they added plenty of extra fries in. I love putting malt vinegar on my fries. The free peanuts were awesome as well.

DON'T BOTHER....ordered a cheesburger, got a hamburger. The sad wrinkly buns who looked like…read moresomebody sat on the bread was just the beginning. the fries fatty, soggy undercooked and loveless forced into a cup what a shame for destroying idaho potatoes. cooked in peanut oil. i asked for a cup of water, got a small cup. i would have to pay extra for a large papercup. at home i got so sick that i puked it all up. 18$ in the toilet. so, don't bother. they missed the mark on everything, even the male employee comming out of the womens customer bathroom.... i d give it zero stars but it would not let me....

Cali burger- order with at least 3 meatpatties! Have not been there for a while. Seems like the…read moresteak burger shrunk to about the tiny size of the yummy shoestring fries. Fries were crispy and fresh, burger was fresh too but you need a magnifying glass to find the tiny ( thin) meatpatties. Ordered it with 2 patties. Custard is very good. Young people are friendly.Restaurant is clean but it smells a bit stale like the age of the original Freddys... Overall great food just make sure you order more meat in the burgers if you are really hungry. Update. Went back had a cali burger w 4 meatpatties and large fries. That filled me up. Now, the max meatpatties they do is 3. So i ordered one on the side and had the chef put it togethet for me.

Amazing, friendly, helpful, and courteous staff. prices are good and the military discount is nice.read more

Went to Gandolfo's for the first time yesterday (my spouse has been before), I had been thinking…read moreabout an old standard, a BLTZ - bacon lettuce, tomato, and egg sandwich. About equal amounts of the first three, a decent amount of mayonnaise and a scrambled egg included, Nobody seems to make that anymore, about the closest you can come is a club sandwich. My spouse says they'll make to order, so I ordered a BLTZ. The egg was extra which was fine, but what I got was a BACON sandwich, with a dollop of mayonnaise, a tiny bit of tomato as well a thin bit of lettuce. Certainly not what I was hoping for, but for a bacon sandwich it was fine and this isn't on their menu. Overall, I felt the restaurant was nice, so I'll probably go again, and stick to menu items. Her pastrami sandwich looked scrumptious,

We went here for lunch. We always end going here when we want a sandwich for lunch. My wife says it…read morereminds her of NYC. I think thats pretty cool to have something like that here in Idaho Falls. I usually get a sandwich with corn beef and my wife usually gets something that is toasted. We both enjoy the service and the people working always so nice to us. I like that it is really like a deli and not like subway you can get a bunch of different of meats and the NYC decorations make it fun to just look at the stuff on the walls. Wr try to come here atleast once a month.

Great rice and teriyaki chicken bowls. Always enjoy them - the sweet potato fries are awesome, as…read morewell

We ordered food for work! I got a spicy pork noodle with vegetables dish. I didn't feel like the…read morevegetables had any flavoring or taste to them and the pork didn't have a great taste either so I don't know everybody else has looked really good however one of the other girls said that her chicken was burnt so I don't know if how you would go back and get food from there. I mean price wise yes it's within reason but taste wise and flavoring. I felt like it was bland.

Great burgers fries and ice cream. They are always busy and the kids that work there are so nice…read moreand friendly. I like this place because the burgers taste like in N out .

Food is ok, and better than most fast food in the area…read more I will be crossing the street to Burly Burger going forward. BB has a better meal at a better price with many free add-ons and free condiments. Unless you need a drive thru, cross the street.

Not sure why this has such bad reviews. I've been here multiple times and had no problems! The…read moreemployees are very nice, and the shakes are great! One of my favorites!

Worst experience of my life. Took 30 minutes to get us 2 drinks, never gave us straws, and the…read moredrinks tasted awful.

Food is cold, tasteless, and the guy behind the counter has an attitude. Don't waste your money.read more

I went here heartbroken after finalizing my fourth divorce. I walked into this establishment not…read moreexpecting much, (I lived in Philly for 32 years) but as soon as I saw the smile of my beloved Benjamin "Big Ben" Franklin, I knew I was at home. The service was incredible, only taking approximately 6 or 7 minutes to receive my food. And when I devoured my "Death Valley", I was a changed man. I quickly grabbed my phone and called Angela, begging for her to come back to me. She agreed. And we have been remarried ever since. Thank you Franklin's Famous Cheesesteak for rekindling my marriage. I will never be able to repay the joy you brought me.

Today Yesenia V. Took my order at Drive through nothing seemed to be out of the ordinary. I ordered…read more2 plates and 2 refreshers, for myself and my younger sister. Yesenia let me know it would be a wait for the Honey Sesame and Sweet-fire. She asked me to park and wait and they would bring out the food. So I did, there was little to no one inside and the drive-through was empty I proceeded to wait (20 minutes) seeing people go in and leaving moments later. Then someone else ordered at the drive-through and they were also asked to wait, as they proceeded to park next to me. 10 minutes later they brought out their food. Deciding to go check inside and ask about my order it seemed it was already bagged and ready. Noticing she shared a knowing smile with one of her coworkers and proceeded to laugh. As she brought it to the front of the register. Did they have me wait on purpose? Would I have received my food at all if I hadn't walked inside? I waited a total of 32 minutes for what seemed to be an order that was already bagged and ready. On a good note they did fill the plates a good amount.

This location is very clean and the staff were friendly and professional. I had orange chicken and…read morechow mein along with cheese wontons. Everything tasted good. Everything tastes just like any other panda express, so there are no surprises. Plenty of parking out front.

Went into Dixie's for breakfast and was pleasantly surprised about how nice and clean the inside of…read morethe seating area was. The service was also good. We were sat immediately and attended to. The food came out fairly quick, but it was just as we had ordered. The food was hot and tasted great. If you're looking for some great breakfast in Idaho Falls, this is the place to go.

Waiter Ethan ran us out of Dixie's this morning. My husband…read moreand I (regulars for breakfast) ordered and I got my food within five minutes or so. My husbands plate sat by the toaster while Ethan hovered making toast. Another several minutes and Ethan finally brought my husbands now cold plate of food. I told Ethan that "in the future, you should bring the main course while it's hot and then go back for toast. Now our food is cold." His reply?? "You can't talk to me like that!! I'll just bring your check and you can go!!" This is the level of customer service that you can expect from Ethan. He yells at his customers, embarrassing us, and then storms off after we asked for the manager. I'm still flabbergasted that any service person would talk to a customer like that. Let alone one from Dixie's. People today are seriously hateful and combative. I hope this little twit is rewarded for his behavior by being fired. Otherwise he'll do it to another Dixie customer.