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    Cupbop - Korean BBQ

    3.4 (39 reviews)
    Closed • 11:00 am - 9:00 pm

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    Dried out chicken, missing corn & chips..and extra dressing paid for.

    Horrible, health/safety violations, inedible food, charged for items not received, among worst experiences EVER!! I would like to preface that this was our first time dining at CupBop, we love korean food/korean bbq, & had high hopes for adding a great quick service stop to our repertoire! Instead, our experience left me questioning the safety of the food we were served. We ordered a family 4pack, sauce & cabbage on the side-nope, sauce everywhere & found the cabbage. I even cited that my daughter is autistic-didn't matter(we eat family style, especially at a new establishment-middle daughter is autistic, she took one look at the sauce everywhere, cabbage she asked to be removed,& refused to eat-PERIOD). Included photos. Katsu on salad & in cup was SUPER dried out & rock hard(turned yellow), looks like day old(photos attached). I believe this would be a health violation/hazard(incorrect holding), I know I am too scared to eat it or serve it to my family. Makes me wonder about the overall health practices at this location!! Prior to ordering, we called to ask if kkokko chicken was white, dark, or mix, was told white...it is not(or it is white meat & is just THAT old/dried out-wouldnt be shocked either way at this point...another thing we paid for that is not being eaten). The bulgogi was served cold(not room temp, but cool/cold), which was an interesting choice! But still good-cannot go wrong with the classics!! Soooo, was this also held incorrectly?? Definitely wasnt fresh. The salad was missing corn & chips(it was just lettuce & a scoop of noodles). We also paid for extra dressing for the salad(only 50c, it is just the point & speaks to the overall standards), in the notes, i asked for both types-since we dont know what we like yet. Nope, one half filled cup of dressing. Another thing we paid for & didnt get to eat. Rice seemed to be from last week-was discolored and came in dry, hard clumps that felt like actual rocks, about 1" x 2.5" x 0.25" to 0.5"-could not separate-believe we would have broken teeth if attempted to eat it. Have NEVER been served such pure garbage in my life!! To add insult to injury, upon arrival we were told they did not have corn dogs, did not have kimchi fried rice, &no mandu sauce(so we received dry mandu-one appeared to have a bite taken-have photo)-there was no apology, no mention of a refund, when asked-they stated that they couldnt do that-lol...so I guess that is more we donated to cupbop for things we could not eat. No refund for those items we paid for & did not receive. Maybe they got our order confused & gave us the compost instead...only thing that could possibly make sense! I know my family was not fed!! On the positive side, the mandu were amazing & bulgogi was very good(despite being cold-I bet it would be AMAZING served hot!!)!! The sauces were interesting(when not soaking everything & in flavors we did not want), something for everyone from sweet to spicy & everything in between!! I am sure that they would be even better with edible food!! Most of the glass noodles were also very good(one order was "crunchy" & dried out like worms trapped in the sun on a sidewalk after a summer morning rain...&one order was dark like they were headed that way). I understand that we ordered 30min before close, however if you cannot serve safe and edible food after a certain time, maybe closing earlier is the way to go! CupBop definitely left alot to be desired upon first impression!

    Bulgohi
    James Y.

    Found the place through Yelp. You order the protein and they put rice, noodles, cabbage, and sauce. I had the bulgogi. Very tasty and everything put into the bowl was very good. I also had mandoo which was a nice side dish.

    Menu
    Anita C.

    Cupbop is Korean style food. I get the rock bop it has the tangy fried chicken and if your super hungry try the double meat and get it sloppy if you like lots of sauce!

    Kko kko bop and Korean drinks

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    5 years ago

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    2 months ago

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    3 years ago

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    11 months ago

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    4 years ago

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    5 years ago

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    4 years ago

    My first time here, I'm a fan. It's everything I hope it would be. I recommend starting with a spice level 4.

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    4 years ago

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    Brianna V.

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    3 years ago

    It was really good except for the beef. It was very bland and the texture was mid. The server was good and the atmosphere was cool.

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    Brianna V.

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    5 years ago

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    5 years ago

    We had went to one of these in another city si my expectations were high. I was disappointed. Not great taste. Just ok. Rice was mushy.

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    5 years ago

    So tasty I want to eat it every day! Spicy rock bop with extra meat! Saucy B Bop and some Mandoo! It's all delicious!

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    4 years ago

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    3 years ago

    This is one of my favorite lunch places. I'm working through the menu and have enjoyed everything so far.

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    5 years ago

    Spice level 9 will destroy you. By far the hottest place in all of this city. I strongly recommend it.

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    5 years ago

    We've always liked Cupbop and are happy it's in Idaho Falls. The mandue (potstickers) just might be our very favorite thing there.

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    6 years ago

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    Ask the Community - Cupbop - Korean BBQ

    Review Highlights - Cupbop - Korean BBQ

    “First time there, got the BBop with a 6 spice level.”

    Mentioned in 5 reviews

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