I had a great experience picking out and purchasing a used car at Byers. Kole was super to work…read morewith, and never pressured me. Very friendly people and a nice inventory of used cars.

Byers Jeep and the team was great! I set out, after online research, to buy a used vehicle. I set…read moreup appointments at Byers Volvo and Byers Jeep. I was very tentative due to a previous experience with Byers, but a friend convinced me to give them another shot. Gabriel and his team at Byers Jeep didn't disappoint. However, I was met with a disappointing experience at Byers Volvo. Maybe the folks at Byers Volvo were having a bad day, but my wife and I didn't feel welcome. Great experience with Gabriel and his team. Everything from having the car ready and clean for the test drive to working with me on the finances. Customer service is key, and they have it! Buying a car can be a nerve wracking experience, but Byers Jeep made it pleasurable. Thank you! We will be back!

2 weeks ago I had a dead battery. I am on the 4th battery on my 2018 Subaru Outback. After getting…read morethe car started, I called the service department to determine if my 2 year old battery was still under warranty. The person I spoke with could not answer my question but said someone would call me. Should I still be waiting for a call back?

Great service great people. Did a great job on my Audi !!!!!! They gave me a loaner that was…read moreawesome.

I have been coming here since 2011!…read more ZACK has always got me together! My first car I bought was from the grandfather and he told me that my ford Taurus was going to last me a long time AND HE WASN'T LIEING! I still have my Taurus TO THIS DAY! So once I paid that I I went back in 2019 and got my GMC Acadia DENALI!!! and babyyyyyyyy I'm so happy I got that truck! They sale really good cars and they are honest people. You have to move quick because them cars go fast off the lot! So if u want a car GO GET IT!! THANK YOU ZACK FOR ALWAYS BEING PERSONABLE AND KIND! I will always send people here to buy a GOOD AND RELIABLE VEHICLE!!!

Absolutely awful. Wish it could be zero stars. Bought a used car, only gave me one key and four…read morekeys were programed into the system. The previous owner had a 3rd party remote system installed but removed it so mobile locksmiths couldn't make new keys. This cost me nearly $500. VGS Forgot to give me back my $50 deposit so I had to go back for their "oversight." Never sent my title work out to me so on day 45 of the temporary tags I had to drive to them, 140 miles from Kent ohio, but while on the phone they said "some titles got lost in the mail." My credit union said the same thing for a different loan. Send these documents certified you greedy jerks. It will be the last time I ever buy a car here. Not sure what to tell you, big dealerships are just as bad, if not worse. There is more to the story but you get it. Good luck if you use them. Nice people but they don't really seem to care once they get their money.

After reading such stellar reviews online I took my mom over for a no-pressure experience for her…read moreto test drive a Subaru she'd been looking for & yes, all the positive reviews are for real! From the minute we walked onto the lot it was exactly the relaxed, respectful atmosphere I anticipated & was vastly different than the absolutely awful experience we had with a well known Subaru dealer near the airport. I'll definitely only return to Gahanna when ready to buy!

outstanding customer experience each time I go and I've purchased over 30 vehicles from Craig over…read morethe past 30 year. great customer service and outstanding quality of vehicles and he goes out of his way to make sure everyone has a great customer experienc. I will continue to buy my vehicles from him and continue to recommend him to other. truly outstanding place to buy a vehicl.

Did a wheel alignment for my Camaro SS1LE. They are expert for Chevy performance car. Car drive a…read morelot better now. Only cost $129. Good price. They also provide free shuttle. Thanks.

My equinox experienced a sunroof leak that caused water damage inside the car which actually led to…read moremold spores. I took my car into the dealership (which I bought it from) to have the problem fixed (repair sunroof + remediate the inside water damage). Since I was taking my car in for this issue I had asked them to address other potential issues/needs -- such as an oil change + a car inspection for any recommendations. I was recommended to change my back brake pads + rotors, change the air filters and also do a complete system flush. Which I appreciated their recommendations. I asked questions to verify the true nature/need of these presented issues and agreed based on the information that was given to me that we can go ahead and get these additional things done, however the mold inside the car was my primary concern. I was informed I would get a call back to discuss the work being done and the ability of getting the water damage out with a detail job by taking out the seats of the car ($179). I did not get a call back. So we ended up calling, well the dealership went ahead and did all of the work we did discuss PRIOR to looking to resolving my main concern (the mold). I guess shame on me for not overly expressing that every single phone call I had to make even though I did when I dropped the car off. To make matters even worse, after they completed all the other work prior to fixing my main concern I was informed to not worry as they can fix the mold/water damage issue with their detailer. They will remove my seats and clean it all up + use a solution to remove any remaining issues. Well...I was lied to. I picked up my car -- the detail job was horrendous as the inside of the car was still dirty in very visible spots + the seats were not removed and there was still mold spores left. I spoke with the manager who told me they do not remove seats and nor can they fix a mold issue. Well why was I promised this then? Please tell me why if I bring a car in to fix a main concern of a water leak + mold who on earth would want to pay for $1500 (this does not include the detail + sunroof fix cost) of maintenances on an UNDRIVEABLE car! To add to this -- the detail was not for the outside of the car so the service guy gave us a ticket to get a car wash at the Shell next door (the car wash they use for their cars I believe) -- I go get it and it scratches my car -- I was told that it's not their car wash so nothing they can do....YOU sent me there! All in all very disappointed as a consumer and previous customer of Dave Gill the way this entire transaction has been handled and how I was mislead/lied to in what feels to be in order to get money out of me. With the way this has turned out I lack the confidence anything was done properly or if even done to my car at all. All in all the response to everything above for me? They can replace all my carpet for an additional $1600. Nothing like being led into spending a total of $3600 once all said and done on a used car that you were hoping to get truthful answers on what to do. Would've been nice to know that this was not able to be remediated with just a detail before doing all the maintenance on my car like I wanted when I dropped the car off. Highly do not recommend service here. Also being told that it wasn't a waste doing my other services because they are safety items is infuriating considering due to expressing a moldy car is not drivable with a 1 year old and 4 year old. Lesson learned to be more vocal in regards to it every call we had to make.

Miracle Motors in Whitehall has the best service department. I hit a curb and thought I needed body…read morework. went to Miracle Motors and Brandon told me I didn't need body work and to just to bring it in and he'd fix it. I had an appointment at 12:30 and was walking out in 35 minutes with a fixed bumper. they were on time and I was in and out. Great service!

the worst dealership in columbus ohio Gm name Jerry is most liar i know he will mislead u and make…read moreit sound all leaves and cream and act like he really on it to help that's a lie. the sell the most lemon cars ever . DO NOT INVEST UR MONEY SOME WHERE ELSE PERIOD

Going on five years as a customer of this brand but I have also owned Volvo and Subaru from this…read moredealerships umbrella. Service and techs are always stellar; knowledgeable, informative to talk to, nice people all around, in a pleasing environment. I like that the mechanic tech provides a video walk-around with a story of what was serviced. And close to home is a big plus. Big fans.

I never leave public reviews, but my experience with Audi Columbus (specifically Rachel Paskey) was…read moreextraordinary and I would like for others to know this as an honest review from a regular person. I recently purchased my second Audi with Rachel, the 2025 Audi Q5E. I normally dread walking into car dealerships because I assume I'll be spending so much time and money and (as a female), feeling like someone is trying to pull one over on me. This has never been the case with Rachel and the Audi Columbus team. It's a fantastic group of normal, good human beings who truly care about the customer experience. Rachel was so helpful from beginning to end - we shared high level what we were looking for, and both times Rachel found us the perfect car, and helped us navigate our busy schedules by expediting the paperwork and financing so we could have the keys to our new cars as quickly as possible. This is how you build long term customer loyalty; fair, honest, quick communication, as well as kindness. I am so grateful for this team and would highly recommend this dealership as well as the Q5E which I am in love with! Thank you Rachel! P.S. Their coffee machine is top notch!