Purchased a vehicle from super cars on BAT. Several things wrong with the car not disclosed in…read morethe auction. Sam the owner tried to blame the problems on me! Im stuck with the hood not opening, broken rear glass not disclosed and not installed properly,and faulty ABS brake system. Buyer Beware! mike morgan dayton ohio

My husband and I visited Super Deal Auto Sales on Saturday, February 06, 2016. We're still in utter…read moredisbelief as to the HORRIBLE experience we had. Professionalism is a trait that this business lacks. I've read other complaints and their rebuttal seems to be "customer had the opportunity to have the vehicle inspected by a mechanic", I hope nobody believes that they will accept that being done. We had test drove a vehicle and were pretty set on making the purchase until the crude, obnoxious, disrespectful and extremely unprofessional behavior began when our mechanic arrived. Strange because the individual that we were working with stated "we have customers take a vehicle to their mechanic and come back with a report", so having a vehicle inspected must only be okay if they don't have to hear the remarks made. Talking down to another human being is NEVER acceptable, especially in what should be a professional environment. A thriving company should be built around good and honest business practices, strong values and have an unwavering core to help. This individual instantly became aggressive and agitated when our mechanic informed of us a bad brake line repair. Seeing how upset this individual became caused us to worry that he wasn't being truthful or performing SAE standard repairs. He disagreed with our mechanic that using this type of repair was fine, little did he know our mechanic has been with us for years and has nearly 40 years of trained experience. After some research we have been able to confirm that the brake line repair is unsafe and not approved by SAE. According to Ohio law states 4513.202 (D) As used in this section, "minimum standard of specifications" means a minimum standard for brake system or brake component performance that meets the need for motor vehicle safety and complies with the applicable SAE standards and recommended practices, and the federal motor vehicle safety standards that cover the same aspect of performance for any brake lining, brake lining material, or brake lining assemblies. SAE standards do NOT allow a compression fitting to be used on this type of brake system. How a company could be so eager to turn a profit that they would put someone's family in jeopardy is beyond me. I am reporting them to every outlet in hopes someone will correct this problem. Thinking one is going to a professional business and ends up witnessing utter disrespect and less than respectable business antics is a shame. Any business that is willing to risk the safety of my children or anyone's children with unethical repair practices is not worthy of our respect. To top it off, the individual we were dealing with had the nerve to say "I don't appreciate someone coming on my lot trying to knock my hustle", selling a safe and reliable vehicle should not be a HUSTLE. In the end my valid concerns will not matter because they will continue with their unsafe ways of running a business, but I hope I can help at least one person from being taken advantage of worse. We've also contacted the Attorney General in hopes this can be rectified. Our experience was the shear epitome of a subpar used car lot.

2 weeks ago I had a dead battery. I am on the 4th battery on my 2018 Subaru Outback. After getting…read morethe car started, I called the service department to determine if my 2 year old battery was still under warranty. The person I spoke with could not answer my question but said someone would call me. Should I still be waiting for a call back?

Great service great people. Did a great job on my Audi !!!!!! They gave me a loaner that was…read moreawesome.

I recently bought a car from this dealership, and I'm really happy with it. It drives beautifully,…read moreand I got it at a great price. I'd definitely recommend it--the staff are truly honest and friendly.

I have been coming here since 2011!…read more ZACK has always got me together! My first car I bought was from the grandfather and he told me that my ford Taurus was going to last me a long time AND HE WASN'T LIEING! I still have my Taurus TO THIS DAY! So once I paid that I I went back in 2019 and got my GMC Acadia DENALI!!! and babyyyyyyyy I'm so happy I got that truck! They sale really good cars and they are honest people. You have to move quick because them cars go fast off the lot! So if u want a car GO GET IT!! THANK YOU ZACK FOR ALWAYS BEING PERSONABLE AND KIND! I will always send people here to buy a GOOD AND RELIABLE VEHICLE!!!

After reading such stellar reviews online I took my mom over for a no-pressure experience for her…read moreto test drive a Subaru she'd been looking for & yes, all the positive reviews are for real! From the minute we walked onto the lot it was exactly the relaxed, respectful atmosphere I anticipated & was vastly different than the absolutely awful experience we had with a well known Subaru dealer near the airport. I'll definitely only return to Gahanna when ready to buy!

outstanding customer experience each time I go and I've purchased over 30 vehicles from Craig over…read morethe past 30 year. great customer service and outstanding quality of vehicles and he goes out of his way to make sure everyone has a great customer experienc. I will continue to buy my vehicles from him and continue to recommend him to other. truly outstanding place to buy a vehicl.

Did a wheel alignment for my Camaro SS1LE. They are expert for Chevy performance car. Car drive a…read morelot better now. Only cost $129. Good price. They also provide free shuttle. Thanks.

Took my vehicle here to get my bumper replaced through my ins. and it took 2 weeks to get the…read moreparts. They did the multi point inspection and said nothing was wrong with my vehicle just for them to call and say my vehicle was ready for pick up and I get there and find out my power steering lines are leaking and they said it had nothing to do with there work but my lines were not leaking when I brought my vehicle there. My first and last experience with these guys they are dishonest and will have you leaving unhappy and unsatisfied so be careful taking your vehicle here to get repaired! I trusted them and got screwed over. They need trustworthy mechanic's that care about the customers and the work they do!

Miracle Motors in Whitehall has the best service department. I hit a curb and thought I needed body…read morework. went to Miracle Motors and Brandon told me I didn't need body work and to just to bring it in and he'd fix it. I had an appointment at 12:30 and was walking out in 35 minutes with a fixed bumper. they were on time and I was in and out. Great service!

the worst dealership in columbus ohio Gm name Jerry is most liar i know he will mislead u and make…read moreit sound all leaves and cream and act like he really on it to help that's a lie. the sell the most lemon cars ever . DO NOT INVEST UR MONEY SOME WHERE ELSE PERIOD

Going on five years as a customer of this brand but I have also owned Volvo and Subaru from this…read moredealerships umbrella. Service and techs are always stellar; knowledgeable, informative to talk to, nice people all around, in a pleasing environment. I like that the mechanic tech provides a video walk-around with a story of what was serviced. And close to home is a big plus. Big fans.

I never leave public reviews, but my experience with Audi Columbus (specifically Rachel Paskey) was…read moreextraordinary and I would like for others to know this as an honest review from a regular person. I recently purchased my second Audi with Rachel, the 2025 Audi Q5E. I normally dread walking into car dealerships because I assume I'll be spending so much time and money and (as a female), feeling like someone is trying to pull one over on me. This has never been the case with Rachel and the Audi Columbus team. It's a fantastic group of normal, good human beings who truly care about the customer experience. Rachel was so helpful from beginning to end - we shared high level what we were looking for, and both times Rachel found us the perfect car, and helped us navigate our busy schedules by expediting the paperwork and financing so we could have the keys to our new cars as quickly as possible. This is how you build long term customer loyalty; fair, honest, quick communication, as well as kindness. I am so grateful for this team and would highly recommend this dealership as well as the Q5E which I am in love with! Thank you Rachel! P.S. Their coffee machine is top notch!

I'm not usually one to leave reviews, but man I was overly pleased with the service I received…read morehere. I want to give a big thank you to Joshua and the young lady at the front desk (I'm so sorry I forgot her name). She was incredibly kind and helpful when I needed information about my car, and Joshua truly went above and beyond to make sure I was taken care of. He was professional, respectful and genuinely cared about making my experience. They both made a stressful situation feel manageable and I'm so grateful. They'll know who I am- thank you again for your kindness and outstanding service!

Terrible experience with the service department! Told me the noise my car is making wasn't from the…read moreaccident I was in. It clearly was! Total incompetence. Avoid at all costs!!