Avi was a great service tech. He was onsite on time and very knowledgeable of the issue and how to…read moreget my garage door back to functional again. He provided the costs estimate for the current repair along with options for major replacements of spring/wheel and rails for the long term without any pressure or service up sale. I opted for getting my garage door functional again but will definitely reach out to Gil's Garage Door & Gate Services in the future since the service was quick and cost was fair. Avi was quick and got my garage door back working again in about an hour. I highly recommend this company.

I called and was offered a same day appointment which was nice, even though I had a non-urgent…read moreissue. The technician arrived on time and had called earlier to give me an ETA too. Honestly, the whole appointment was really confusing for me. I'm not sure if it just depends on the technician, but I didn't get that "free quote/estimate" as advertised on Gil's website. I felt like there was a lot of upselling initially, such as pressure to get entirely new cables, rollers, and springs when my initial concern was the gap between the door and floor (potential rodent entry). When I questioned if this was really necessary and that I wasn't interested in pursuing any of those services same day, the technician made comments such as "when it breaks let me know" which was unsettling. Later he did say that I could reuse the rollers and cables I already had to save money which changed the tone of things. He also kept asking personal questions which was uncomfortable. At the end of the appointment, I was slapped with a $721 bill - for what??? Note, if you want to avoid the 3% charge, they recommend paying via Zelle or Venmo (they did refund me the $21 (3%)) since I paid via Zelle. Initially the technician just asked me to Zelle/Venmo him (I didn't even know the amount yet!), but I refused without seeing some kind of invoice first which I did receive in the customer portal minutes later and did pay. Anyways, after the technician had left, I called back to ask for clarification on the services with the price breakdown (learned that it was $175 each for panel repair, motor limit adjustment, springs retention, door rebalanced). I contacted the company again to seek clarification on the services such as whether or not there's standard pricing or if written contracts are typically utilized. I wish there was more explanation on the services. I guess the technician/company could tell I was confused about the situation and at least offered to rectify the situation a few days later which they did. They wanted to emphasize customer satisfaction which I do appreciate. I think the overall experience would've been much more pleasant if everything was in writing and there was actually a (no-pressure) free estimate as advertised. Overall, I don't think Gil's Garage Door & Gate Services has any ill intent and they do value customer satisfaction. Maybe it just depends on the technician. Also recommend buddying up with someone during the appointment to avoid being asked personal questions or reduce possible upselling. Other than that, Gil's work quality seems fine and they are very quick.

Update - June 2026:…read more I just had another amazing experience with Jonathan and Allroads Overhead Garage Doors. I recently moved into a new house, and for storage purposes I needed to replace the very dated ceiling mounted garage door opener with a wall-mounted opener. After spending a weekend installing it myself, it would not open the garage door. So I called Jonathan, he was out the next day, and he quickly diagnosed that the springs and door rollers were beyond their useful life. He quoted me a very fair price for replacing the springs with new, heavy duty springs and new rollers, and the work was completed beautifully within a few days. My new opener - and door springs and rollers - work flawlessly thanks again to the outstanding support and assistance by Jonathan and Allroads...!

I called Jonathan out of desperation because my spring it just broke he just happened to be about 5…read moreminutes away from me with his son about to go to In-N-Out he got out of the line came to see what my problem was fixed it and then asked me if I wanted anything from In-N-Out as he headed over there afterwards who does that!! Jonathan does!!! 1) I had already been through this process with another company so I understood the grade of springs and realized that the ones that Jonathan installed were two grades higher yet the price he charged me was less than they did as was the service not to mention the fact that I had to make an appointment two weeks in advance with these guys and Jonathan skipped in and out for me. 2) Jonathan didn't try to upsell me at all I actually asked him about replacing the opener and two bent pieces of track. He fixed the bent pieces of track and told me that my opener would probably be good for another 20 years so he didn't try to upsell me anything. He wouldn't even let me pay for his In-N-Out Burger. 3) I really enjoy supporting family owned businesses and the fact that he had his son with him and that he was showing him the ropes just resonates with me. There is a reason why this guy has so many five-star reviews I refer all my business to him and I do it with confidence.

Tim came and repaired my garage door, which has had detached cables four times this year. The…read moregarage door is now working better and going up and down more smoothly than it has in a long time. I really appreciate his good work and careful, intelligible, detailed explanations of what he was doing. His charges are very reasonable too.

These folks work with Costco so you get a 10% rebate in Costco credit. And Costco will guarantee…read moretheir work if for any reason their business went away. Got a good quote and they worked with our budget. Installation was fast and done well. They suggested we can buy our own garage door opener to save on their markup, so we just paid the installation fee.

Door Pros absolutely lives up to their name. After spending a year planning our automatic gate…read moreproject, it finally happened and the experience was flawless from start to finish. Jim is a true expert in this trade. He installed the motor, receiver, keypad, and all the components in a single day, and he didn't leave until every feature was tested and working perfectly. His professionalism and attention to detail really stood out. The entire team deserves credit: Josh (the owner) was the first person I connected with, Karen in scheduling made sure she secured the date on Jim's calendar, and Jim executed the installation with precision. I couldn't be happier with the result. If you need a reliable, knowledgeable, and trustworthy vendor for residential or commercial garage door openers, do yourself a favor and call Door Pros. Their name says it all and they truly deliver on their reputation.

Door Pros Garage Door Co…read more 2023 we purchased a very expensive wood garage door from Door Pros. Bobby was the salesmen in San Rafael. I should have ran once I met Bobby. The kind of guy that promises you the best in the world. Well when they delivered the door to install it the door was still wet from the stainer Door Pros had stain it. They swore it would be fine! Fast forward to 2026. I have had Door Pros out over 20 times to try and get the door properly working but every Tom, Dick, and Harry (smokers who smelled like a tobacco factory) they sent must have never been to garage door repair school. Joe the lead technician in the beginning told us the door needed to be taken off and sheetrock cut out so the door would run properly. The next Joe Schmoooo told us something different. So every guy that came out in 3 years had a different story. The last guy 2 months ago said it was installed wrong and he would have the owner call me next week but NEVER a call back. I even spoke with Josh the owner a few years ago and he said they would make it good. We finally said GOOD RIDDANCE to Door Pros. They aren't Pros at all. Just a company that gives a lot of talk and gives you no action. We called another company in SF and in once visit they told us Door Pros had installed the whole door wrong. Wrong springs, bend rails, etc. etc. The door after one visit works beautifully. So stay away from Door Pros. Listen to your gut. I wish I did as we wasted 3 years of our lives with that awful company. Too many photos to post but believe me I have them in a file of companies NOT TO USE.

These guyz are the best! What was I waiting for?…read more I was living with this noisy garage door for 5 years. Finally I ran it off the rails when I tried to close the garage door while a ladder was in the way. I was dying inside my heart-of-hearts, worrying how much will it cost?, will they need to replace the whole door?, then I'd have to have the new door painted.... Don't worry about any of that. Call these guyz and get it done, fast, easy, AND cheap--all 3! ExtraSpace Storage told me they use these guyz exclusively. For how many garage doors ExtraSpace Storage has, you KNOW they use the best garage door repair peeps. They came out in less than 24 hours, arrived before the scheduled time, Fernando M finished the job in less than an hour--maybe less than 30 minutes!--and it was under 200 dollars. The door works better than before. Honestly. All that AND the garage door works better than before I broke it. Whether you give a thumbs up or not, I hope you found this review helpful.

The slab garage door on my historic property began sticking upon close, causing the operator to…read morereverse. This was an intermittent but troublesome problem, with no sudden cause, with the door just barely kissing the frame. Luis Morales of R&S Richmond confirmed the problem, which is that dimensions of the door opening slowly change with soil and humidity. Luis was helpful, inquisitive and an effective consultant. We agreed that a simple DIY repair would likely help for now. I'll keep R&S in mind if the problem gets worse. Also: there are 19 other houses in this district with identical garage doors, almost all of which have similar problems. I'll refer R&S to my neighbors.

The first technician came out a week before things were rectified by the second technician that…read morecame out. The second Technician, Sagiv, was great. He explained what was required and why. He was friendly and took into account that my step-dad is 92 years of age and required detailed explanation of services and cost. He was patient with us throughout. The job was completed. Thank you Sagiv for your excellent customer service.

My garage door came to a complete halt as a result of placement of an apparatus blocking the track…read more That was my own doing and it was definitely going to cost me some of my hard earned money. It was overdue for a tune up and definitely needed a repair so I made a search for emergency service repair and this popped up. Call was made, a prompt answer was duly noted and a callback would occur and to keep the phone nearby. Within a timely manner I received a callback from the garage door repairman, indicated a time frame that he would arrive (6:30pm-7:30pm) made sure I would be there and he came through within the timeframe and I want to say that he was courteous, prompt, efficient, knowledgeable and to the point. I definitely learned a thing or to and to make sure to clean up and maintain the track and the overall garage. I will have to say the cost was a lot for me but I can completely understand. Time is money and again he did a great job and as a result the garage is fixed and runs much more smoothly and less noisy than before. I do recommend their services and will likely use them again in the future if any issues arise.

Very quick service and a job well done. Sam and Addi were simply awesome! Advised on the best…read moresolution to fix the problem.

I had a great experience with Safety Garage Door! They installed my new garage door last year, and…read moreI was impressed that they had next-day availability to remove my old door and complete the new installation. The entire process was smooth, professional, and hassle-free. Recently, my garage door started having some issues, and they came out the very same day to make the necessary adjustments. Their customer service, communication, and responsiveness have been outstanding from start to finish. It's hard to find a company that's this reliable and stands behind their work. I highly recommend Safety Garage Door to anyone looking for honest, professional, and dependable service!

We had a fantastic experience with Eli's Landscaping, working directly with the owner Edy…read more After getting multiple quotes, Edy stood out because of his professionalism, quick communication, fair pricing, and the time he took to answer all of our questions. Our project had a few unique challenges, and with an active dog, busy household, and a yard that was taken over weeds, we wanted something that is low maintenance but also aesthetically pleasing. Edy gave some ideas and even came out for an extra site visit to make sure we were aligned before work began. His crew was incredible and completed the entire project in just 2 days, instead of the 3 that were estimated. It included irrigation, flagstones, gravel, and sod. Edy was onsite throughout the project, keeping us updated, and was always available to answer questions. Everything went smoothly from start to finish! The final result exceeded our expectations. Our backyard is both beautiful and functional, and we couldn't be happier. We highly recommend Eli's Landscaping for any landscaping project and would absolutely work with Edy again.

Edy and his crew did a wonderful job transforming a part of our front yard (between the sidewalk…read moreand street) into something low maintenance and more manageable. They were professional from start to beginning, offering options/solutions to our problem and that was aesthetically pleasing to us. We highly recommend them for their landscaping services.