This all started back in September of 2021. My car overheated as I was pulling into work, so I took…read moreit to the closest mechanic, Gray's Service, to avoid causing further damage. They quoted me around $1,200 to replace the water pump, and I agreed. While the work was being done, they called and said that since the timing chain was already off, they recommended replacing it as well--for an additional $1,200. I did not have that kind of money. I was upset and called my dad, who went to the shop himself and told them to put the timing chain back as it was. When the job was finished, I was told my bill was $2,000, which was not what I had been quoted. I had to walk back to work to get the Post-it note where I had written down the original quote. After that, they honored the $1,200 price. Fast forward to December 2025, and my car began losing coolant rapidly. I took it to my regular mechanic, who confirmed that the issue was again the water pump. He suggested I call Gray's Service to see if the repair was under warranty. When I called, I was told they would need to inspect it, and if it was the water pump, it would be covered under warranty. I specifically asked when the water pump had been installed, and I was told September 2021. I was scheduled to bring the car in the next day. They confirmed it was the water pump--but then told me it was not covered under warranty because it had been four years. On top of that, they strongly pushed replacing the timing chain and quoted me $4,700 total. This directly contradicted what I had been told on the phone the day before. I declined the work. My mechanic quoted me $3,000 and advised me not to deal with Gray's Service again. I went in one last time hoping they would do the right thing based on what I had been told--but the outcome was exactly what I expected. My advice: go anywhere else. This is a horrible way to run a business. I gave them a first chance, I gave them a second chance, and I would never give them a third. Extremely disappointed.

I've been going to Grays for years and ALWAYS have had amazing service, they don't try to screw you…read moreover and are super honest with you about your vehicle unlike other places do, they treat you like family and the services requested are always top notch ! I will ALWAYS go to Grays for my repairs.

Spent $30,000 on a vehicle Returned the dealer plates they…read moreforgot to take off the vehicle and drove over an hour away to return them on my time and gas money and I called and asked if they forgot to give me a coupon for an oil change and the pretty much told me to pound sand Thanks Ryan

I purchased a truck this past Saturday from them. I had a lot of hours logged between driving from…read moretown to town to different dealerships and all the time invested into research online. I worked with a sales rep named Austin Lamb. He was extremely knowledgeable and knew the ins and outs of the truck I bought. I definitely have no complaints about price as pricing is difficult with vehicles. Different dealerships have different amounts of money wrapped up in seemingly the same vehicle, mostly when we're talking used vehicles. Looking at the numbers of all my interests, I saved about $6500 dollars compared to other places. I'm not saying anyone would have this same savings, but that was my experience. I almost paid 2.7K more the day before for the same truck but with a 5 1/2 foot bed compared to 6 1/2 bed I ultimately purchased and really wanted. I can't think of anything that went slightly off to give them less than a 5 star rating for my first experience at this dealership.

I've always had really good service here and they do a good job of telling me when I don't need to…read moredo extra services. The few times that I have try to DIY it with my family, I've regretted it because it ended up costing me more in the long run due to lower quality skills that carried consequences. Lesson learned? Sometimes it's worth it to pay a little bit extra for a professional to handle it.

Really came through for us,when the problem with our vehicle turned out to be more complicated that…read moreexpected. They were ablevto get things back to normal in a reasonable time, and went above and beyond as far as customer service.

My cars check eninge light came on shortly after my most recent service from Team Matthews. I…read morenoticed a lot of new faces in the shop and had my suspicions but i trusted them when I shouldn't have. I will never bring my car here again with what they cost me. I had to take my car to a different shop for an actual repair.

These guys are always accommodating and helpful. They do all the tire work on my BMW and Mercedes,…read moreand do it well.

I've been going to Matthews for years now and I've never once had an issue they are always nice…read morewhen I come in even if I have a list of things to be done they always are eager to do it and go above and beyond, I'd say they are pricey but with inflation these past couple years they are still very affordable for how bad everything else has gone up, including other shops, Matthews has done multiple sets of tires for me mounting and balancing, installing and alignments plus just additional stuff the don't have to do but they will, ive gone to Matthew's for years and I will continue to go for many more whenever I need something

Overcharged. Left things broken that were supposed to be fixed. Nothing like when their father…read moreowned tbe place. No longer trustworthy.

Drove up at 11:30 and was out by 11:45. No line! They checked all the filters etc. And off, I went!…read more Will go here again.

Very through inspection of my truck during oil change. Found a few items that needed to be…read moreaddressed. Rotated tires too. Friendly service. I'd recommend. Went on Friday and expected a wait but got right in. Check online for coupons.!

I called late in the afternoon to see if I could get a patch put on my tire. I had a long commute…read morefor work and didn't want to worry about a flat. Even though they close at 5:30, Johnny very kindly agreed to take care of my car if I could get there by 4:30. A few minutes later, my tire was patched for just a couple bucks. I really appreciate these guys for helping me out, when they could've very fairly asked me to schedule something earlier. It's a pleasure doing business with great people who care! Thank you!

The guys at Auto Select are kind, fair, and quick! They are awesome at fitting me in when life…read morehappens and they stand by their work. I've been going here for years and will be a loyal customer for years to come!

I Always go to Pomps ! The guys are the most friendly , Helpful guys in town . You will not find a…read morebetter price . I send all my friends there and always hear awesome things from them as well ,

Always excellent service and the nicest group of guys! Highly recommend. We'll stay loyal to this…read morelocation.