This car was does a very good job Staff are very pleasant and the price is good The vacuums do a good job and they furnish towels right at the vacuums read more

One entire side of my car isn't getting cleaned due to certain mechanical issues inside the drive through. I have a membership and with the prices everything should be running perfectly! Someone needs to work on the parts inside or lower your pricing! read more

I have had a membership here for awhile, and customer service has always been decent. Since Ryan started I refuse to go to any other location, genuinely one of the best dudes out there. read more

I frequent the car wash when i come into town. I used to live nearby. I get the best treatment from all the workers there. From the initial contact to pulling into the tunnel. The managers have always been helpful if i have any questions. The people in charge of guiding my vehicle care take extra care to make sure my truck aligns with the tracks and are always kind. Thank you to the entire staff. Yesterday I noticed the towels have a different aroma. I think it was a lemony smell. That was better than the dry and mildewy smell from other car washes. Thank you again. read more

This car wash is horrible!! I have a membership here and so does my husband. I am getting a car wash last week and their machine malfunctioned and came slamming down on my windshield and totally smashed it, along with breaking my wipers. It has been a week tomorrow with only one response from them "My sincere apologies for the delay. I am working on your Service Request ******* and I am looking forward to providing you with a status update as soon as possible.. Thank you very much for your patience." No number to call just an email that doesnt respond for days then sends a message like this! DONT GO HERE unless you want to risk getting your car destroyed and for them to take no responsibility. read more

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The staff is always helpful & friendly. Clean and kept up as well. For a quick car wash we use this in between detailed washes.

No customer service phone number. No email response. They have been double charging me for months and it's impossible to get ahold of anyone. read more

I have found that the staff are always friendly, helpful, and courteous. They're always seems to be plenty of open days with clean towels and if you ever need anything, they're happy to help. read more

Mary is a super employee! She has taken care of me twice, and finally convinced me to buy the membership. She's quick, efficient and knowledgeable. read more

Love the service here! I have the monthly membership and it's been great and convenient for me to drive right through with no issues and using the fast membership line is a breeze. I love that they provide things to clean your car and free vacuum and air for tires. read more

Great customer service every time I come here, Dave is the best! The convenience of this car wash is next level. Thanks guys!

I Always go to this car wash. Great service and vacuums and utilities are always great. Today one of the employees went above and beyond. His name was Daniel boatman. I recently had a a child. I needed help setting up and installing my car seat he didn't hesitate at all and offered to help to me. Really amazing service. Great employee and person all around. Thank you Daniel and superstar carwash keep up the great work. read more

Hands down one of the best super star car wash locations. I wanted to cancel my Cali membership after moving, and renewed at this location instead with better value. Chase helped me out and went above and beyond with service! Location was clean, and well maintained. Good vacuums, Towels clean and folded, even got some tire shine! Highly recommend. read more

Super star car wash makes the ease of a clean car a reality! Within minutes you can be washed, vacuumed, and on your way! This place is well run, (Dave at Happy Valley really makes an effort to keep things organized and working right!). No excuse to have a dusty car in Arizona with Super Star car wash available!! read more

Dave is the GOAT. Went above and beyond to be informative and helpful. He made sure to turn of the top brush so my snowboarding rack would be fine. Real read more

This location was right down the street from me and my SUV needed a wash and I'm too lazy to wash it at home. I went with the super shine which was $20, included tire wash, some sort of wax etc. Overall I had a good experience. Seem clean and decent. Staff was friendly. I pulled into the stall to vacuum and wipe the windows down using the cloths they provided. Kinda expensive but quality seem worth it. read more

My family and I have been coming to this Super Star location for a long time and it's always amazing! We normally don't talk to workers because of the unlimited pass system for our other car but when I came in today with a car we don't have an unlimited pass for we needed some assistance. Rob immediately approached and provided the best service we have ever received at any car wash EVER! You can be sure if you use this location you will get a great wash and even greater service from Rob! :) read more

Excellent service and attention to detail! My car looks spotless every time. Friendly staff and quick turnaround, I highly recommend this location! read more

Have been going to this location several times until the last we encountered a problem. Brief description is that the car wash malfunctioned and as a result the car was damaged with scratches in the aluminum trim as well as the paint. We immediately brought this to the attention of the attendant who from the get go denied it was their wash. I pointed out all the dirt that was left on the car and then proceeded to show him the scratched panels and trim. He gave me a form to fill out and said that management would get back to me with a determination of how they would resolve this. What I received was a complete denial of responsibility. The next step unfortunately is that I will be filing a small claims court action against Super Star for negligence in addition to the BBB claim which by the way is going nowhere so don't waste your time if this happens to you. Even better if you are smart I would avoid this car wash at all cost and warn anyone. Keep in mind we have a new 2024 car and there was no scratches until this wash. They take no responsibility and is completely mid managed and run by people that likely can't even spell customer service. Again, if you need a car this place should be avoided at all costs. read more

Bad service, the person that guides cars into car wash was not there, and when they finally showed up they had an attitude and did not provide me a dash towel or car scent. read more

The car wash experience was great and my car looked so much better after a much needed clean. Vacuum service included which is always nice. Excellent customer service! read more

This is a great carwash. I haven't seen it breakdown constantly like others do. The vacuums work well and the place is well maintained.

Vacuum heads are broken off - 0 suction out of the vacuums Not even working. 90% of the terminals do not have any compressed air to blow off water The boys/staff are super super nice It's less than a year old there and the equipment is just awful read more

I've been coming to this location for a couple months and it's always been a smooth process until today when the reader didn't want to read my license plate correctly even after trying multiple lanes! Ricardo was nice enough to help me out and offered me a fast pass sticker so that I wouldn't have to deal with the same issue next time I came in. I went through the car wash and then he found me at the vacuum stations to give me the fast pass sticker. Great customer service and I really appreciated it! The vacuums work great here and there are always clean towels stocked. My only complaint would be that there isn't always a bottle of glass cleaner in each station like the 67th Ave location. read more

I love the fact that they are so clean, so friendly and so efficient. My car gets clean. I love the d*** microfiber cloths and they have all the supplies.I need read more

Very good cleaned my car nicely. With the tags on the side when you vacuum your car, it makes it very easy to clean along with the hand sanitizer wipes that they give you that you could wiped down your seats with . read more

Always great service! Great car wash quality. Always fresh towels and great vacuums. I love this place

We started coming here when they first opened. It was super clean and they had the BEST strongest vacuums. I don't know what happened since they opened but the vacuum suction has slowly gotten worse and worse over time. They barely work. Which means it takes me 2-3 times longer to vacuum my car because I have to go over the same spots multiple times to get everything up. I'm currently looking for a new car wash because the vacuum is the most important part of a car wash for me. I have 3 kids and the car gets messy. I'm not sure why the vacuums are so much weaker than they used to be. Maybe they get clogged and no one cleans them or maybe the owners are trying to save money on power and turned them down. Either way it's not working for us anymore, sadly. Two stars because I always see attendants here cleaning up and working hard. read more

dave from this location was super awesome after going through the wash i still had bird poop on my car he made me go through again and made sure to that my car was clean and was super helpful !!! read more

Amazing customer service! Marcus helped me out and made the experience so smooth and easy! Vacuums work amazing and they always have towels and everything stocked up. read more

I purchased an unlimited pass. For some reason the machine won't open for my car. This has been going on for at least 8 months or when they opened. They have changed my license plate in the system multiple times. They have had multiple people try and figure it out. We have talked to corporate and no one can figure out why the machine won't let me into the car wash without someone manually doing it. I tried to go in this morning and the person working didn't see me sitting there to manually let me in and I had to back up and leave. EDIT- I do have a fast pass and it still doesn't work. After they kept saying it couldn't read my license plate, they gave me a tag. Then the tag didn't work and still doesn't. So then a manager said I had another tag that was from an old car wash on my car that needed to be removed because that was probably what was causing the new tag from your car wash not to work and told one of the employees to remove it. He came over to remove it with a razor blade, dropped the razor blade in my dash, left it there, halfway removed the sticker that was on my window, left a mess and told me he wasn't doing the rest because it was too stuck on from the heat. He worked on it for approximately three minutes and left a mess in my car. I called Corporate to complain, they apologized because when I went to go pick up the pieces he left on my dash, my finger hit the razor blade that was in my dash, luckily it wasn't on the sharp side and I didn't cut myself. That's very dangerous and we own a personal injury Law Firm and I told my husband and he said that's negligence. To this day, no one can figure out why my car cannot go through your car wash without someone manually opening up the gate. The manager has opened it up for me multiple times. The image is how your employee left my car. read more

Super Star Car Wash - 35th Ave & Happy Valley Rd - This is how your employee left my vehicle. - Car Wash Near Me - Glendale, Arizona

This car wash has a BIG ISSUE...management. I cannot tell you how many times I have driven up to the payment system and it just stalls. Cars are just sitting there for 5-10 minutes before one of the employees "fixes it". If it is working, there is an employee "checking credit cards" and trying to up-sell. The Public just wants to pay for a car wash, get the car wash and move on. FIX your payment system!!! STOP making people wait. read more

Great experience today at Super Star Car Wash. excellent customer service. Thank you Super Star for a job well done!!!

FRAUDS. Poorly run, shady business. Just discovered 2+ years of charges on my debit card for a membership to this car wash location. I never consented to a membership. I never signed anything agreeing to a membership. When I called to dispute they said my license plate has been scanned at their location ONE TIME this year, so the membership was utilized and refused to refund the full amount. SHAME ON THIS COMPANY. Their employees operate the kiosk. Their employees swipe your card. How was I supposed to know their employees would sign me up for a membership costing me over $800 in charges over two years. Do not go here. Do not trust their employees to run your card at the kiosk. read more

Paid for most expensive wash not even get all the different kinds of soap (ceramic) also Rude staff. These seems to the business practices of all them. read more

I really love the location of the superstar car wash.The people here are always friendly and kind and willing to help without being overly pushy or salesy read more

Four car pile up, due to belt malfunction. They refused to take responsibility because they said lead car put it in park. Video shows never put in park. How are teenagers allowed to determine what happened??? read more

I went to this car wash yesterday and they broke my mirror on my mustang. The guy I talked too was nice but didn't really seem like he knew what to do. Honestly i don't think i can ever go back to any car wash after this. Not to mention when the piece broke off my mirror it scratched my car after. The car wash knows this is an ongoing issue said the worker, so why would you still stay open? read more

Super Star Car Wash - 35th Ave & Happy Valley Rd - Car Wash Near Me - Glendale, Arizona

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Friendly service! Respectful and fast and efficient. Love going there. Never busy. Always clean.

Update: Still have not received a refund. While I understand that car washes can have issues, such as mechanical problems, it doesn't excuse customer service promising a refund then never issuing it. Future customers and cars beware. read more