I got a bunch of sap on my truck thanks to some very inconsiderate trees in Prescott. Knowing full…read morewell how deftly organics can chew through a nice coat of paint, I wanted to get it cleaned off quickly. Most places I called had waits up to a week out, but Definitive was ready in a couple days. Stephan said he'd be at my house at 8am and damned if he wasn't there at 8 on the dot. I noticed they didn't employ a two-bucket washing method. If that bothers you, just a heads up but my truck was pretty clean to begin with (apart from the sap) so they went ahead and pressure washed it. Afterward they polished and waxed it. It wasn't at the level of a paint correction specialist but for the price I could hardly complain. They even cleaned up the frame rails inside of the wheel wells On god, the car looked like it just rolled off the lot. Well done, Stephan and gang. I'll be coming back for your business again and recommending you to everyone who asks.

I sent out a request. I'm a first response, if reasonable, I'll use you. These guys responded…read morequickly and said they could detail our truck that same day. A soda can had fallen out of my backpack and exploded the day before, hence the reason I was looking for a detailer. Not only did they come the same day, they split the job between our work and our home so we could finish our shift. The truck is fabulous clean! Removed the soda, grass and dog hair. This is a busy truck between dogs and football, it was pretty messy. They did a great job! I wish I would have taken a before and after picture. Thank you so much!

My Coupon wasn't Working but Key the Star Employee helped me out with a Free Wash! 10 out of 10…read moreService! I will be back again!!

It's all good. But a suggestion, you should have one of your staff go around and un-tangle all of…read morethe air hoses 2 or 3 times a day. They are always a mess and often times won't reach to where I need it due to the mess of hoses. People/customers don't care about the next person.

The absolute best service and wash experience I've had ever…read more Richard and Dean took such great care and time to make it amazing. I remember sitting in my car and thinking to myself how spoiled I feel. I will definitely be back and cont stop recommending them. Thanks guys. See you soon!

This place goes the extra mile even though automatic car wash they also scrub down you vehicle…read morebefore it goes in which makes a big difference on best cleaning one time through.

I was visiting Phoenix with my dually pick up and 5th wheel travel trailer. I needed my dually…read morewashed ( without the trailer). This place is in a little hole in the wall. They were a little pricey. $65 for full detail in and out for my truck. Their attention to detail was amazing. This is 100% hand car wash. Not even a track that goes through a tunnel. Yes they took awhile to clean and finish my truck, but it was spotless. I would come back in a minute!! Best car wash I have hand in a long time and they will wash every kind of car.

Amazing! Left my car looking amazing and cost of the work they did was very reasonable. Will…read moredefinitely return!

Been searching all over Phoenix for a decent condition do -it-yourself carwash…read more These places have slowly disappeared over time with the rise of automated washes and get harder and harder to find. I can finally stop looking! First time going, but I plan to wash my car here regularly now. Everything is in working condition -all the pressure wash nozzles are spraying in an even, unclogged manner. The pressure wash also has a spot free rinse (the owners there confirmed it's hooked up to their water filtration system that runs to the filtered water machine out front). I bring my own buckets/chamois for a full washing, then use the pressure wash for rinsing and cleaning out my wheels. Best option for you car lovers who don't want to run the risk of scratching, spiderwebbing, damage, or incomplete washes. Some tips: Make sure to run/rinse the pressure washer between cycle changes so you're not spraying residual stuff from the hose all over (eg: brake cleaner) Bring your own chamois and a bucket for that extra cleaning that won't come off with spraying alone Make sure to dry your car before the sun dries it out to avoid water spots (the filtered water reduces the amount significantly too, though). Pro tip: always use clean towels and DAB the water up. Don't wipe it off. Yes, more effort - but much less risk of scratching/spidwerwebbing. Careful with the compressed air, you'll blow dust from the ground onto your newly washed car if you're not careful.

This place appears to be practically abandoned, only one of the five stalls works and there has…read morebeen a homeless encampment in one of the car wash stalls for a month. I'd like to go here but don't feel safe and nothing works.

I love it here! They are always so nice and courteous. Randy the manager is always so helpful as…read morewell.

Stopped by for a wash today, drove up and put everything in monitor went to pay with cash and that…read moreis when they tell me machine is only taking credit cards and not taking cash. So I backed out and left. If you cant give me that info before I do all that you dont get my business, and why is it now $23 dollars.

We are familiar with Quick Quack from Texas. We were visiting Phoenix, and saw several car washes…read more Since we knew what to expect, we chose Quick Quack, and were not disappointed. They deliver several choices and levels of washes. At the vacuum center, drying towels were available. Much appreciated! Quick Quack is effective and affordable!

Very nice people! Clean and easy service, vacuums work well! I definitely recommend, easy peasy.read more

Great wash! Always clean. Staff is super friendly. I have the membership, good price.read more

warning @!!!! 1. this company provides zero customer service to help with billing issues 2. they…read morewill respond to this by saying how happy they are to help i should just email support. 3. nobody will respond. they did not respond to the credit card company or beter business bureau and attendents at the carwash couldn't help. 4. they overcharged me by $10. trying to take care of this minor error i spent multiple hours. 5. things just got worse. i will have to close my credit card that i've had for 20 years, as they keep trying to bill for the next month even though i said ":cancel my acct" in the many emails i sent. now everyday i get multiple notices from my credit card that a charge was declined because i deleted that virtual credit card. only way to stop that was to delete the underlying card. my best advice is use a diff carwash just in case you might havbe a billing issue. seperately i recently saw a post of a woman that got her antenna ripped out putting a hile in her car. they did not respond to hetr either. so....you may be better off using a car wash that actually responds to customers. response to caitlin business mgr response you neglected to mention the root problem. the $10 overcharge that it was impossible to get taken care of including via the email address you not respond gave that nobody responds to or the bbb and credit card company which you failed to respond to either. i closed my credit card to be rid of your company.

UPDATE: 05/12/2026: I reached out online for somebody to…read morecontact me and received a follow up email that somebody would contact within three days. I have not received a response yet. ORIGINAL POST: The washes at this location are GREAT! But trying to cancel the membership plan has been an absolute nightmare. Their membership system cycles to dead-end corners and when you go to the main site to cancel, it has a button to cancel, but leads to another cycle page. It has been super difficult to get in contact with anyone to cancel and has been super frustrating. I won't use them again for this reason--be forewarned if you are considering a membership. I had way way better service and easier communication with Cobblestone, who I'll be going back to. I had switched to Super Star because I thought the location would be more convenient. Cobblestone, I see now, though, is worth the drive.

Be careful when you let them help you at the machine. Today the girl there asked what I wanted and…read moreI said just the lite wash. She then proceeded to hit the subscription button, then asked me for my phone number. I told her I didn't want to give her that. She basically said she needed it for the subscription because it is cheaper if you wash your car twice a month. I restated I didn't want it. I have never had someone try to slide a sale in like that. Shady sales at best. There are a dozen other car washes around, I will be going to one of them.

Holy smokes! I dropped off my car today for detailing and it was bad. Like extra bad. For reference…read moreI'm a home health nurse so my car is my office. They did an absolutely PHENOMENAL job on my car! It looks brand new!!! I was in shock! Definitely expensive but absolutely worth it.

This has been my goto place for along time. The staff that has been there for many years are…read moreamazing. This time I purchased the Signature wash. Tim's were still dirty, found dirt scuffs still on the side of the car, truck wasn't even vacuumed out, inside only lightly wiped, found dusty dash and vents, and just not that great of a wash. For $31 I would expect a lot more attention to detail when washing and cleaning the car. I don't think the value of the wash was what I got. I could possibly understand if it was just basic but it wasn't. This has happened a little too often and isn't worth what I'm paying for.