They were absolutely amazing, incredibly kind and patient. I don't know much about cars, and when…read morewe first brought it in, they thought it was an engine knock and that I would need to replace my entire engine. However, it turned out to just be the compressor for the AC that was messed up. They replaced it within a day, were incredibly friendly and kind, and also fixed my AC in the process.

Diagnosed and given a quote quickly. Repaired in an efficient manner. Professional and courteous…read more Excellent service.

Mitch is awesome. The place is affordable and he makes sure your car is safe. He goes above and…read morebeyond to listen.

Absolutely do NOT recommend! If you're a TTU student and not from the area, DO NOT trust this…read moreplace. For your own sake and your money, find another shop in Lubbock. My boyfriend originally took my car into M&M to get checked due to the engine jumping, as I work full-time (8-6) and couldn't go myself. The initial quote was around $630 for an O2 sensor and an air filter--seemed reasonable at first. Then we were suddenly told by Mitch that my car needed cylinder head work totaling $6,000. Naturally, we wanted a second opinion. Not only did they refuse to provide the diagnostic codes when asked, but I later scanned the car myself (I have photo evidence of the actual codes)--and none of them supported the diagnosis or the $6,000 repair Mitch claimed was needed. This felt dishonest and ‼extremely predatory‼ After waiting nearly two weeks, I picked up my car only to find: 1. An oil separator was installed without my approval 2. The A/C had completely stopped working--a system that worked perfectly when I dropped the car off When I called Mitch, he said to bring it back and he'd refund me and look at the A/C. From the second I walked in, he was rude and condescending--questioning me and speaking down to me for not "handling this myself," completely ignoring that I'm a full-time student with a full-time job. The only time he showed any decency was when I became visibly upset--and a customer walked in. He then refused to take responsibility for the A/C issue, saying "we didn't touch that," and tried to blame it on me supposedly hitting a pothole--again, suspicious timing. (I have video of this exact conversation.) Why would I have him work on my car again after spending $899, getting a partial refund, and coming back with more issues than when I dropped it off? Bottom line: I have the codes. I have the video. I have the receipts. Mitch was wrong and the entire experience was unprofessional and stressful. I strongly urge anyone reading this to take your car elsewhere and get a second opinion. You deserve honesty, transparency, and respect--not to be talked down to and overcharged.

You'll find this place to be absolutely honest and trustworthy. The owner here is very…read moreknowledgeable and the work is done right. I fully recommend this business. I have suggested this to folks needing auto work.

requested a quote for air suspension replacement and never heard a word from them. so to be honest…read morei am not sure of there quality of work but customer service wise is a 0 as of now

Gary and his crew were phenomenal! I was traveling through Lubbock, from Las Vegas to Austin. We…read morehad been on the road for 3 days already and about to start our 4th and final day of driving. I needed some help with an automatic window motor issue that I had experienced before. Gary got me in the queue super fast so that I could get back on the road. He is a genuinely friendly human. And he gave me way more than just a fair price since the work wasn't quite as involved as we had originally anticipated. Since I am moving and don't have a job lined up yet, every penny really counts and Gary helped me out more than he could ever know. Can I also just mention this is the cleanest auto shop I've ever been in? The bathroom was remarkably clean and tidy. And his hospitality was on point. A cute and private little waiting room with comfy seats, coffee, Wi-Fi, TV, magazines, and lots of interesting auto collector stuff to look at. This was a very enjoyable experience!

I always get the best service here and feel like they are very honest when it comes to working on…read moreyour vehicles. Been coming here for many, many, years, probably when they first opened.

We called and explained we needed a reprogram for keys & parameter reset due to putting in a new…read morebody control module. They sent out a tech who couldn't do the job because he doesn't have his own NAFTA password and didn't have the proper equipment. We had to put the old body control module back into the vehicle & program the keys to the it, since he couldn't do the parameter reset. The old body control module has water damage, which was why we did the repair! So it wasted our time & our customer's time. When we asked the tech why he didn't bring what was needed he said "the boss doesn't let that stuff leave the shop." He then told us we could call and let them know when the vehicle would be in Lubbock and they could program the keys and do a parameter reset to the new body control module...... At a DISCOUNT. Really?! I called for a specific job to be done, was assured it could be done, then had to reverse the repair in order to have keys work for the vehicle and instead of offering to fix the mistake or the unpreparedness that cost our customer & us time and money free to make the mistake right, we get offered a discount?! When I asked for the boss's name we were told Josh, but if you call and ask for him, you'll probably be told he's on a run, he doesn't answer calls because of telemarketers.....

Anytime unlock has made several keys for different vehicles and locks over the last few years …read more They are fast, friendly and get the key made correctly every time . I will continue using them for all my keys .

My name is Christina. After feeling overwhelmed seeing postings about shops scamming students. I…read morefound this shop. This is the most wonderful shop and the kindest ppl!! I am 8 hrs away frm Lubbock, my son was on foot. Brady kept me updated, made this so much easier w a proper diagnosis, quality work, efficiency. The young lady who took the $ even stayed on phone w me while I remote unlocked the car in case they had to leave before my son got there. Like I said - I would kiss u if I could!! U will not go wrong choosing Brady and his team.

Had an issue with my air conditioner, it was fix in less than two hours. They were super helpful in…read moreexplaining what happened and what I could do to prevent it from happening again.

I was stranded on the side the road without a lug nut remover and these two gentlemen just happened…read moreto pull up out of the blue. They changed the tire, put on my spare and in 5 minutes I was on the road. Great busines!!! And I highly recommend them if you're ever in a pickle.

From the owner: We offer fast, professional roadside assistance, including flat repairs, tire replacements, and…read morebrake services, all at your location. Whether you need new or used tires, or a quick brake fix, our skilled technician are ready to get you back on the road-safely and efficiently, reliable service when you need it most!