I had an outstanding experience working with Cool Zone Air Conditioning & Heating. Dakota, Byron,…read moreand Tyler -- the incredible "three amigos" -- went above and beyond to help me during a very stressful situation. After a severe power surge at Desert Mountain, both of my Carrier heat pumps were completely blown out. With outside temperatures reaching 104 degrees, I was in a difficult position. The Cool Zone team immediately took action. Within just three days of ordering all necessary parts, they had everything installed and fully operational. Their work was nothing short of meticulous. Every part fit together perfectly, like a carefully assembled puzzle. Their professionalism, strong work ethic, and calm, organized approach turned a potentially terrible experience into a seamless, stress-free transition. I deeply admire and appreciate the service they provided. Thank you, Cool Zone Air -- well done to the entire team! David Smith

A huge thank you to Tom and Grant for getting my AC back up and running! You both were…read moreprofessional, efficient, and super helpful. I truly appreciate the great service and quick response--especially during this heat! I highly recommend Cool Zone Air Company to anyone needing AC service. Honest, reliable, and hardworking--can't ask for better!

We purchased a new AC system from Larson Air last February, and this was our first maintenance…read morecheck. During the visit, Daniel discovered that the system was undercharged. He took the time to properly address the issue, thoroughly review the system, and make sure everything was working as it should. What really stood out to us was his dedication and commitment to doing the job right. He stayed and worked so late to make sure everything was taken care of. That level of professionalism, patience, and customer care is truly appreciated. He also took the time to explain our options for a yearly routine maintenance plan, which gave us peace of mind knowing we can keep our new system running properly for years to come. We are very grateful for the excellent service and the time he took to make sure everything was right. Thank you, Larson Air, for having someone who genuinely cares about your customers and takes pride in his work.

There are a couple of technicians at this company worthy of mention and who are my new favorite…read morepeople. These are Kyle R and Demetrius P those two people were absolutely outstanding to deal with and so professional in every way possible, did the very best to reassure me during the major outage of my system. I'm so thankful for the way this outage was handled and so glad I chose Larson Air Conditioning to this day to handle my home comfort needs. A big thank you also to Cheyenne who was also always extremely pleasant to deal on the phone during my many calls while dealing with this rather stressful event. The only thing I wish they did away with was the phone AI assistant, Ruby! im sure she's very capable but more often than that I just want speak to a human.

we got a highly rated water heater at a great price. The workmen showed up on time, completing the…read morejob quickly and thoroughly.

Dylan was a professional and worked vwry fast. thanks for the help!…read more Great working with American Hone and Water.

Robert came to give me a second quote and ended up pointing out a simple fix to my issue…read more Great experience and very knowledgeable tech.

These are the highest level and most caring professionals in air-conditioning that I have ever met…read moreand used. Every tech there is great, but Matthew is fantastic. I would recommend them at any time'

Very honest company!! Gerald gave me an approximate estimate over the phone and confirmed when he…read morecame out to house. He didn't try to upsale me on an expensive unit I didnt need. Install team was professional and courteous. They went above and beyond!! Will continue to use tgem for all my future hvac needs.

I just had a technician come out from AirZona and I am very happy with the service I received. They…read moreseemed very honest and were helpful. They repaired a minor problem at no extra cost and now my AC is working again!

Small, family owned local business that really pays attention to detail. Jeff, the owner, came out…read moreto do my a/c summer service. Was very punctual and very neat!! Took the time to really explain things to me. It's obvious that really cares about his customers. And his office staff are great to work with. Great pricing as well!! Finally, a reliable, skilled, trustworthy company to service my a/c!!!

This is our second time calling this company. Jeff was a hero again. Our thermostat stopped…read moreworking (just went blank), and I called him. He helped me troubleshoot the problem over the phone and when that didn't solve the issue, he came out to our house the same day. He was able to get us up and working by replacing a fuse. So happy with his company. I would happily recommend, and we will be calling him any time we have issues with our AC system. Thank you...

I would highly recommend this company , Carlos was great, my husband and I are very pleased with…read morethem, If your looking for a good company go with them you wont be disappointed

Got Carlos' number from the Nextdoor neighbor app. Called him and explained my situation. He was…read moreresponsive and looked into my warranty. Once he got the warranty info squared away, he scheduled me pretty quickly. My blower motor needed to be replaced plus I had maintenance done. Great guy, reliable, courteous, friendly, knowledgeable, and very well priced. I support small businesses and this is definitely a good one. I won't hesitate to recommend this company to anyone.

10/10 would recommend (again) -- this is my second time in a row hiring Biltmore Mechanical Heating…read more& Cooling over the years for my AC unit, and both times they were life-savers -- quick responses, knowledgeable & kind technicians, preventative advice, and able to come fix my AC unit quickly This time, Flores responded to our night-time request and offered to schedule a next day or late-night (urgent/emergency) appointment. We opted to wait til the next morning and Rene showed up at 6:30AM, replaced our AC unit's motor (quicker than expected), hosed down our unit, and offered great advice for maintenance and what to expect moving forward. Last time (a couple years ago), Flores also showed up quickly and repaired our unit, was so helpful and did a great job accommodating our budget as best as he could. Both experts felt safe and professional. With unbearable summer heat causing so many AC issues around the Valley, it can be hard to get someone to fix AC units to the house quickly, and they haven't disappointed yet. If you're looking for someone to help with your unit, I suggest giving them a call first.

After a recommendation of a good friend, we reached out to Biltmore Mechanical to see if we could…read moreget a second opinion on our AC unit that stopped working abruptly! They came out the same day to just look at the unit and automatically found a leak that was causing our AC to not work. They were able to give us a few quotes so we could choose what we wanted to do at this point. They were extremely kind and worked very hard in the AZ summer heat to fix this leak within a few hours! Very grateful for them and their quick response!! I will absolutely recommend anybody to utilize them.