Ideal Air Conditioning and Insulation

(736 reviews)

We purchased a new AC system from Larson Air last February, and this was our first maintenance…read morecheck. During the visit, Daniel discovered that the system was undercharged. He took the time to properly address the issue, thoroughly review the system, and make sure everything was working as it should. What really stood out to us was his dedication and commitment to doing the job right. He stayed and worked so late to make sure everything was taken care of. That level of professionalism, patience, and customer care is truly appreciated. He also took the time to explain our options for a yearly routine maintenance plan, which gave us peace of mind knowing we can keep our new system running properly for years to come. We are very grateful for the excellent service and the time he took to make sure everything was right. Thank you, Larson Air, for having someone who genuinely cares about your customers and takes pride in his work.

There are a couple of technicians at this company worthy of mention and who are my new favorite…read morepeople. These are Kyle R and Demetrius P those two people were absolutely outstanding to deal with and so professional in every way possible, did the very best to reassure me during the major outage of my system. I'm so thankful for the way this outage was handled and so glad I chose Larson Air Conditioning to this day to handle my home comfort needs. A big thank you also to Cheyenne who was also always extremely pleasant to deal on the phone during my many calls while dealing with this rather stressful event. The only thing I wish they did away with was the phone AI assistant, Ruby! im sure she's very capable but more often than that I just want speak to a human.

True North Air Conditioning

(216 reviews)

They replied quickly through Yelp and were able to schedule me for the next day. The technician…read morearrived early, was friendly and was able to fix the issue on the same visit. It was quick and I felt like it was affordable for the repair we needed.

True North came thru for us when our current A/C company ghosted us…read more Tristen answered our call Memorial Day evening - a real person, not AI! - and got us an appointment the next day. From Tristin, to our technician Jacob, the whole experience was wonderful. The professionalism, knowledge and personality of both made this a great experience for us. They will be our A/C company going forward. Highly recommend!

American Home Water & Air

4.6

(650 reviews)

we got a highly rated water heater at a great price. The workmen showed up on time, completing the…read morejob quickly and thoroughly.

Dylan was a professional and worked vwry fast. thanks for the help!…read more Great working with American Hone and Water.

Boldt HVAC & Repair

(142 reviews)

Boldt is the best HVAC repair I have used. I have been looking for an honest and fair HVAC repair…read morecompany for decades and I was referred to Phillip Boldt by a friend. Another company quoted me $2,000 for a repair on a 13-yo system and Phillip got it done for significantly less. I will only ever use Boldt HVAC for my AC needs.

Phillip was prompt when he arrived for an HVAC service call and/or replacement estimate. He came…read moreout on a Saturday morning in the summer months. He impressed me with his professionalism and knowledge. He assessed the problem and offered the lowest price on the repair -- most other vendors focused on a replacement only though he did provide a competitive replacement cost. I decided on the repair and he was able to address it immediately. You can tell that he cares about doing the job right and at fair costs -- he is in it for the long run! I trust him and will definitely use him as my go-to HVAC vendor from now on.

Biltmore Mechanical Heating And Cooling

(84 reviews)

10/10 would recommend (again) -- this is my second time in a row hiring Biltmore Mechanical Heating…read more& Cooling over the years for my AC unit, and both times they were life-savers -- quick responses, knowledgeable & kind technicians, preventative advice, and able to come fix my AC unit quickly This time, Flores responded to our night-time request and offered to schedule a next day or late-night (urgent/emergency) appointment. We opted to wait til the next morning and Rene showed up at 6:30AM, replaced our AC unit's motor (quicker than expected), hosed down our unit, and offered great advice for maintenance and what to expect moving forward. Last time (a couple years ago), Flores also showed up quickly and repaired our unit, was so helpful and did a great job accommodating our budget as best as he could. Both experts felt safe and professional. With unbearable summer heat causing so many AC issues around the Valley, it can be hard to get someone to fix AC units to the house quickly, and they haven't disappointed yet. If you're looking for someone to help with your unit, I suggest giving them a call first.

After a recommendation of a good friend, we reached out to Biltmore Mechanical to see if we could…read moreget a second opinion on our AC unit that stopped working abruptly! They came out the same day to just look at the unit and automatically found a leak that was causing our AC to not work. They were able to give us a few quotes so we could choose what we wanted to do at this point. They were extremely kind and worked very hard in the AZ summer heat to fix this leak within a few hours! Very grateful for them and their quick response!! I will absolutely recommend anybody to utilize them.

Johnny's Air Conditioning and Heating

(220 reviews)

These guys are amazing! I got a quote from another company that was ridiculously high and called…read moreJohnny. They were at my house in less than half hour and gave me a VERY reasonable quote. They were very honest about what absolutely needed to be done and the pros and cons of doing additional fixes. They even brought me up on the roof to show me what was going on. I'm so happy I went with them. 100% recommend them

Johnny and Claude are Kings. My husband and I suffered in 117 degrees for 2 days..I decided to ask…read moreChatGBT for an air conditioning expert/HVAC. Johnny was here with Claude in minutes...They diagnosed our issue so incredibly fast. They provide "Top Notch" customer care, guidance and education. Both Johnny and Claude brought a ladder and found out our unit had ice on and around it..they added a solution and within minutes..my husband and I were able to cool off. These 2 Kings are professional, funny and have the "Expert Knowledge" to get to the bottom of any air conditioning issue you may face. We thank CHAT GBT for referring Johnny to us. They do not disappoint and they are incredibly reasonable as far as cost..plus they are quick. I work out of the home so in addition to cooling us off..they made sure I was chilled off enough to perform my job. Thank you King Johnny & King Claude. Best HVAC company in Paradise Valley..Hands Down!!!!

Sure Temp Air Conditioning

(299 reviews)

I /am/ the tenant. The only disconnect was on SureTemp's end…read more(the dishonesty and tacking on additional charges for non-existent services). SureTemp's communications (that's another review on its own) were to me (the tenant) and the property owner. The refund that was given was around $200... it should have been closer to $400 for all of the reasons and evidence outlined in my above review (that you conveniently did not address). I am more than happy to post screenshots of additional evidence if you'd like.

A night I faced an issue with my heating system and they showed up a day after it and fixed it…read moreimmediately. I recommend them for your future HVAC issues and routine maintenance.

Cool Zone Air Conditioning & Heating

(51 reviews)

I had an outstanding experience working with Cool Zone Air Conditioning & Heating. Dakota, Byron,…read moreand Tyler -- the incredible "three amigos" -- went above and beyond to help me during a very stressful situation. After a severe power surge at Desert Mountain, both of my Carrier heat pumps were completely blown out. With outside temperatures reaching 104 degrees, I was in a difficult position. The Cool Zone team immediately took action. Within just three days of ordering all necessary parts, they had everything installed and fully operational. Their work was nothing short of meticulous. Every part fit together perfectly, like a carefully assembled puzzle. Their professionalism, strong work ethic, and calm, organized approach turned a potentially terrible experience into a seamless, stress-free transition. I deeply admire and appreciate the service they provided. Thank you, Cool Zone Air -- well done to the entire team! David Smith

A huge thank you to Tom and Grant for getting my AC back up and running! You both were…read moreprofessional, efficient, and super helpful. I truly appreciate the great service and quick response--especially during this heat! I highly recommend Cool Zone Air Company to anyone needing AC service. Honest, reliable, and hardworking--can't ask for better!

Cave Creek Cooling Company

(105 reviews)

Absolutely the best service in the valley…read moreFriendly...prompt..professional...fair.. HIGHLY RECOMMENDED THEM

Exceptional AC company! This is the best experience we've had since moving to Phoenix. Michael was…read moreextremely professional, fast, and very reasonably priced. We contacted Cave Creek Cooling for a second opinion after another company claimed we needed a new compressor. Cave Creek Cooling confirmed our suspicion that the first company was trying to rip us off. It turns out the compressor just needed a thorough cleaning. Michael responded within 10 minutes of our initial call and arrived just 10 minutes later to diagnose the problem. After an hour of servicing, our units were working perfectly. They are easily the best AC company in the area. I would give them a 10-star rating if I could!

Hilliker and Sons

(5 reviews)

Small, family owned local business that really pays attention to detail. Jeff, the owner, came out…read moreto do my a/c summer service. Was very punctual and very neat!! Took the time to really explain things to me. It's obvious that really cares about his customers. And his office staff are great to work with. Great pricing as well!! Finally, a reliable, skilled, trustworthy company to service my a/c!!!

This is our second time calling this company. Jeff was a hero again. Our thermostat stopped…read moreworking (just went blank), and I called him. He helped me troubleshoot the problem over the phone and when that didn't solve the issue, he came out to our house the same day. He was able to get us up and working by replacing a fuse. So happy with his company. I would happily recommend, and we will be calling him any time we have issues with our AC system. Thank you...

Larson Air Conditioning

(736 reviews)

King Air Duct Cleaning

(338 reviews)

Great peaple to work with. friendly and reliable for a Great…read moreprice. Highly recommend !!

Lance, from King Air came out and cleaned all of our ducks today we called yesterday and he…read moreresponded right away, came out and did an amazing job. They were offering a special and he was less than half of any of the other estimates we had received. They did a great job.

Dirti Ducts

(114 reviews)

Chris and Brice spent 8 hours cleaning our ducts and they did an outstanding job. They told us…read moreexactly what they were going to do and exceeded our expectations. They put all of the vents back without any visible damage - even the ones that have been wallpapered - and left our house in the same condition as they found it. My wife and I could not be more pleased with the result. I highly recommend Chris and Brice. They are great! Lou Stahl

I have a very good first impression of this company a division of Larson Air Conditioning. I spoke…read moreto Brianna during my initial call and she was extremely friendly, helpful, and detail oriented about what I should expect on my appointment for the duct cleaning. I found Brianna to be extremely professional. I look forward to this project being done. They are a great reflection of Larson Air Conditioning's five star image.

Izzy's Insulation

(54 reviews)

To add insulation to our garage, I called several companies. When I called Izzy's Insulation, I…read morespoke with Milton who is the owner/installer. He took the time to listen and recommended insulation for the garage attic. I received a very reasonable quote within an hour and when I called back to schedule an appointment, he answered the phone and scheduled the installation within a few days. The morning of appointment I received a text msg, indicating ETA for his arrival. He and his co-worker did a great job installing over 13" of insulation in our garage attic! He took before and after pictures of our attic. The inside temperature of our garage feels much better now. This is a small owner-operated business who knows how to take care of their customers. I highly recommend them!

Thought I could cool my garage down below 120 by adding insulation over garage ceiling. Builder…read morehad not put any. Sent out for quotes through Yelp for several providers. A couple even came by to look at the job site and make recommendations about the type of installation they thought I needed. After talking to four or five firms, Milton from Izzy's insulation reached out to me and made the most practical recommendation based on my unique situation. We ended up going with a blown in fiberglass insulation of R 38 and 13 inches. His price was the best by a few bucks, but I particularly liked his practical recommendations, and so ended up using him. He booked me out a week later and showed up exactly on time and had the job done in just a couple hours. He even provided me with before and after pictures that I can use when I submit my taxes for an energy tax credit. Very straightforward and honest service I recommend if you're looking for installation to talk to him at least. As it ended up the insulation did basically nothing to help with the temperature in my garage. If others are looking to do the same thing, I tell you to look at a combination of insulation for your ceiling, walls if needed, and the inside of your garage door these metal garage doors really radiate a lot of heat into the garage.

Insulation Commandos of Greater Phoenix

(7 reviews)

Hired these guys to do the insulation removal and replacement in my 1930s ranch house and…read moreguesthouse. I compared all the options and chose blown‑in rockwool because 12 inches gives R‑49, compared to about R‑22 with spray foam. Both crews were great. The demo crew cleared out the old insulation and prepped the attic. The install crew put in the radiant barrier and the rockwool. They were tough, trustworthy, and respectful of my home. They kept the dust down, protected everything inside, and cleaned up afterward. They did solid work and I'd hire them again without hesitation.

Far too expensive compared to other bids received. Did not hire. Not much else to say about it.read more

My Duct Cleaners

(6 reviews)

My Duct Cleaners was an amazing company to work with from their great communication to their top…read morequality service. This is a great air duct cleaning company to use and I would recommend it to everyone,

Tyler came out on time and was courteous and polite when he arrived, wearing shoe covers when in…read moreour home. He replaced two dryer vents in addition to cleaning out our ducts and shared pics throughout the process. We had an issue with leaking vents and he replaced them with ones that had dampers and he sealed all around both vents and even inside, which should eliminate the issue. The work was thorough and completed in a timely manner. I highly recommend Tyler for anything related to your dryer vents as he's very knowledgeable and goes out of his way to do it right!

Integrity Duct Cleaning

See more unrecommended reviews

(139 reviews)

Exceptional Company. Their response for quote and scheduling of service was incredibly fast. They…read morealso went the extra mile. Thank you for the great work and prompt service.

Integrity did a great job for us cleaning out our dryer vent. Even when I had to change plans at…read morethe last minute. Very professional with great customer service. Brian, TJ and his crew are highly recommended and we will be using them again when we have our AC ductwork serviced.,

1st Choice Plumbing, Air & Insulation

4.4

(113 reviews)

I recently had my AC compressor serviced and a water faucet replaced, and I couldn't be happier…read morewith the results. The technician was professional, knowledgeable, and arrived on time. They quickly diagnosed the AC issue, completed the service efficiently, and had everything running perfectly again. The faucet replacement was done with great attention to detail, leaving everything clean and working flawlessly. The quality of workmanship and customer service were excellent from start to finish. I highly recommend them to anyone needing HVAC or plumbing repairs. Great work and a great experience overall!

I scheduled an appointment, took time off work, they cancelled at the appointed time! They asked to…read morereschedule because of "no cool" emergency calls, which is completely understandable. However, people have lives and schedules just like they do as a business. It was unprofessional to cancel my first appointment with a company I would more than likely have service my house from here on out. They offered to come out between 9am and 11am, but as I said, I took time off work for my originally scheduled 8am to 10am window. I said no thank you and explained that I took time off work for the cancelled appointment.

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Diane B.

13 years ago

This is, by far, the best company I have ever had the good fortune to work with. I have worked with enough not-so-good companies and bad companies to know this one is definitely a keeper. I have never worked with a company that worked so hard for me. I contacted Arizona Public Service (APS) for a referral to a company to perform an energy audit of my home to make sure that I worked with a company that qualifies for the APS residential rebate. APS referred me to three BPI (Building Performance Institute, Inc.) certified companies. After meeting with these companies, I chose Ideal Energy LLC. During the energy audit, it was obvious to me that Ideal Energy is dedicated to providing the most comprehensive and thorough energy audit. After spending 2+ hours auditing my home, they entered their data and provided me with a 9-page report, a 16-page report with pictures of the necessary repairs, information about their company, and a quality assurance letter from the AZ Home Performance with ENERGY STAR inviting me to have them inspect the work Ideal Energy performed after the job was completed. Who does that? Who invites you to have a third party inspect their work? It definitely made me more confident I had made the right choice. In addition to having work done in the attic, I also removed my rooftop HVAC and replaced it with a split system air conditioner. They spent an unprecedented amount of time researching my project to find the most comprehensive and tailored resolution to address all of my issues. Ideal Energy was creative and understanding and took the time I needed to weigh all of my options. They worked very hard to understand my objectives and then created a plan to meet them. They treated me with respect and unfailing patience during my many changes and questions. During work on the project, they were extremely attentive to detail and showed a relentless determination to release a quality product on time. A concrete pad had to be removed for the power line to run from the unit to the wall of the house. Alex found the concrete mason, cut the concrete pad up himself and hauled it away, kept the concrete mason on time to finish the project and worked right alongside of him in 108 degree weather so that the work was completed on the day that he promised. All wallboard, spackle and paint that was necessary as a result of installing a new air intake was completed by Ideal Energy. No more having to hunt down several other contractors to finish the project. Ideal Energy did it all. Not only did I save money with Ideal Energy, their commitment and expertise improved the quality of life in my home, which I will be eternally grateful for. They enormous effort on my part has created a long-lasting professional relationship If I were to write a performance appraisal on Ideal Energy, it would have to read as follows: Skilled, attentive, excellent record keeping, demonstrated creative problem solving. Is open and receptive to feedback and/or ideas and shows a willingness and ability to deal effectively with change. Maintains necessary credentialing and knowledge to stay on top of professional requirements. Respectful leader who inspires confidence and shows appreciation for his team. Recognizes the needs of others. Excels in effective communication skills, attentive listener. Can be depended on to follow through and exceed expectations. My experience with Ideal Energy was always friendly and professional. Ideal Energy allowed me plenty of personal options without compromising the integrity of the overall product. I was very happy with the results. What a relief to finally find a company that actually deals with the customer with the highest ethical standards. It is apparent that they recognize the importance of not only achieving financial success but also of maintaining a strong commitment to integrity, fairness, expertise, and unparalleled service. Their specialized expertise, service, and ethical business practice has resulted in an endorsement from Salt River Project (SRP). I just love this company. By balancing the efficiencies of new technologies with the personal touch of highly-trained and motivated professionals, they delivered solutions and services that exceeded my expectations. They have definitely earned my loyalty. read more

Tim T.

3 months ago

We recently purchased a home in Sun City and discovered that significant damage had been done to portions of our rooftop HVAC ductwork during a roof replacement project performed by another contractor. We contacted Ideal Air Conditioning and Insulation, and Brian Kearley came out to inspect all three of our rooftop AC systems. The level of professionalism, technical knowledge, and attention to detail Brian demonstrated was outstanding. This inspection took place during brutal Arizona summer conditions with temperatures well over 100 degrees. Brian spent hours both on the roof and crawling through the attic inspecting every portion of the HVAC system. Even while working in extreme heat, he remained professional, focused, and incredibly thorough. What impressed us most was his ability to identify problems that could have easily been overlooked. Brian discovered that two of our three rooftop units had major gaps between the units and the ductwork penetrating the roof, causing conditioned air loss. He explained that the correct repair would likely require cranes to remove and reinstall the units so properly fabricated ductwork could be installed. He also discovered damage to the insulated external ducting on our third unit where portions of the ductwork had fused to the previous roofing material and were damaged during roof removal. Brian took extensive photographs, carefully inspected airflow and duct integrity, evaluated mounting conditions, and created a very detailed report and repair estimate explaining everything clearly and professionally. It is rare these days to find someone who combines technical expertise, honesty, work ethic, and customer communication the way Brian does. He clearly takes pride in doing things correctly rather than simply rushing through a service call. We greatly appreciate the time and effort Brian put into helping us understand the full scope of the HVAC damage and would absolutely recommend Brian Kearley and Ideal Air Conditioning and Insulation to anyone needing honest and highly skilled HVAC work. read more

Rockerchild H.

4 months ago

I recently had Ideal Air Conditioning replace my old Rheem packaged HVAC unit with a new Trane dual-stage packaged heat pump system, and the entire experience exceeded my expectations from start to finish. Brian was outstanding throughout the process. He took detailed measurements, discussed airflow and duct sizing concerns, provided fair and transparent pricing, and was extremely responsive whenever I had questions. What really impressed me was his willingness to perform a full Manual J load calculation instead of just throwing in a system based on rule-of-thumb sizing. That level of professionalism and attention to detail gave me a lot of confidence in the recommendation. Honestly, Brian is like the Fonzie of air conditioning: knowledgeable, calm, confident, and just effortlessly good at what he does, and everything was "correctamundo." The installation crew, Mike and Ian, were equally impressive. They arrived early, worked incredibly efficiently, and clearly took pride in doing the job the right way rather than the fastest way. They replaced and upsized duct drops and returns, improved the condensate line setup, carefully explained the settings and operation of the new Trane thermostat, and made sure everything was clean and properly configured before leaving. The new system is dramatically quieter than my old unit and cooled the house almost immediately during startup. I can really tell the difference in airflow and overall comfort already. It's rare these days to find a company where sales, design, and installation all feel this coordinated and professional. I would absolutely recommend Ideal Air Conditioning to anyone looking for quality work and people who genuinely care about doing the job correctly. read more

Alex S.

11 years ago

I really cant say enough great things about Ideal Energy is genuinely an amazing company to work with! The quality of their work, their staff, the time that they spent to 'do the job right', the entire process was a genuine pleasure.. A little bit of a backstory, I currently have my aunt living with me, she is terminal with stage 4 cancer currently under hospice care, and is extremely sensitive to temperature. No matter what temperature that I set on the thermostate during the summer, my air conditioner just.. couldnt keep up, it would run nearly continuously only cooling down during the night, I was prepared to purchase a new AC unit, to spend whatever it took to help keep my aunt comfortable during her final stages of life. I was put in contact with the right people (Ideal Energy) who after conducting an energy audit, determined that I didnt have enough insulation in the attic, that my return duct was disconnected from the AC unit (essentially it was refidgerating 130 degree attic air no wonder my AC couldnt keep up with the demand), and that there were some airflow issues throughout home. I informed them that due to a change in my aunts condition, my aunt was at a hospice facility (to assist with getting her pain levels under control), and she was scheduled to come home the following day. Alex & Elena @ Ideal Energy went above and beyond and were able to squeeze in getting the the work done before my aunt got home. Since the audit, and duct repair & insulation, not only has my aunt been able to be comfortable, but based on the energy use patterns I am expecting to have a 35%+ savings per month for my HVAC needs. THANK YOU THANK YOU THANK YOU!!!! read more

G W.

10 years ago

I was well taking care of during this whole process of replacing my 30 plus year old ac. From the 1st phone call, to the home energy audit, to meeting me halfway to my house to get a check, till the final clean up, they were super professional and gave me answers to anything I asked about. They showed up on time, got me the right size unit for my house, sealed the ducts, securely strapped up some new insulation, cleaned up a huge mess & patched up the roof from what the last ac had damaged, blocked off the house from dust and debris from their main in & out work area, wore booty's over their shoes when having to walk through my house, and fully went through all the new thermostats settings and explained how to use it. Install was on 9/1/16 and I just received all of my rebates from SRP. Last months electric bill about 240 and this month about 160 and that's with about a week with the old ac. Alex was super knowledgeable about Trane products and gave me a fast and fair quote. Chris, Buddy & the other 2 installers were all polite and their work was top quality. The girl from their office that met up with me to pick up a check saved me a lot of time and gas. Without a doubt the ac company I will trust for any future installs and/or maintenance. I am new to leaving reviews so I hope I have detailed well some of my experience with this company. PS.. I also had the ozone free air scrubber plus installed at the same time. It does work as advertised, noticeably cleaner air quality in my house now. I highly recommend. read more

Jim R.

10 years ago

Foolish me. I decided to wait until the weather cooled to have Ideal Energy replace my air conditioning system and seriously upgrade the insulation in the attic. As I look at other reviews and how much money other reviewers have saved in their electric bills, I'm shaking my head with the realization that that could have been me--if I had only acted when Alex, Ideal Energy's top guy, conducted the house audit in August. Alex never pressured me; so maybe I'll blame him. Well, at the risk of being redundant, I'll say that my experience with Ideal Energy was first class from the audit to the proposal to the options to the installation. I can't ever recall a work crew showing up at my front door, introducing themselves, shaking my hand, then without another word heading to various parts of the house and right to work. It was like it was choreographed and I was just a prop in the performance. Well, I'm glad we've had a few warm days in November so that new system could run. At least I think it was running. I couldn't hear it run. The darn thing is so quiet. But I could feel the cool air coming out of the registers and every room in the house felt, well, pleasant. So it had to be running, right? I know, I'll look at my new app for the thermostat. Let's see, it shows that the high outside today was 87 and the unit ran two whopping hours! read more

Deborah B.

106

1 month ago

Nixa was absolutely wonderful! She was professional, knowledgeable, patient, and incredibly kind throughout our entire appointment. She took the time to explain our options clearly and never made us feel pressured. Her honesty and genuine concern for helping us make the best decision really stood out. She is an outstanding representative for your company, and we truly appreciated her excellent customer service. Thank you, Nixa! Brian was absolutely outstanding to work with! From the very beginning, he was honest, knowledgeable, and genuinely focused on helping our family find the best solution rather than simply making a sale. Not only was he able to secure us an excellent discounted price on our new air conditioning system, but he also arranged for our installation to be completed on Monday. Knowing we would be facing an Arizona weekend without air conditioning, he went above and beyond by loaning us two portable AC units to keep us comfortable until the new system is installed. That level of customer service is rare these days. Brian's kindness, professionalism, and willingness to go the extra mile made an incredibly stressful situation so much easier. We are truly grateful for everything he did and highly recommend asking for Brian if you're in the market for a new AC system. Thank you for taking such great care of us! read more

R R.

1 month ago

I scheduled Ideal Air Conditioning to perform routine maintenance on my air conditioning system. Before the visit, my system had been working properly for about four years without any issues. Just a few hours after the technician completed the maintenance, my air conditioner stopped working. This timing is very concerning, especially since the system had been operating normally before the service. I was also informed that the condenser and the A/C tubing were damaged. Given that these problems appeared immediately after the maintenance visit, I believe the company should thoroughly inspect the system, explain what happened, and determine whether the damage is related to the work that was performed. I am requesting that Ideal Air Conditioning honor any applicable workmanship warranty and repair the problem at no cost if their service caused or contributed to the failure. At a minimum, I expect a prompt investigation and a clear explanation of the cause. I hope the company will resolve this matter professionally and stand behind its work.do not recommend! hire any other company. Unethical! They messed up my ac right after their visit for a regular maintenance it stopped working. Everything was fine for 4 years and now a few hours after their visit it failed. Seriously get any other company! read more

K A.

9 years ago

In May 2016 I decided to have new cellulose insulation blown in my attic after an energy audit was done on my home. That was a huge mistake because I had an odor in my home from that insultation for 5 months and had to sleep downstairs on my sofa. What a nightmare that was! I had as many as 8 different contractors in the home trying to figure out where the odor was coming from. Along with that, they had to suck out only the new insulation I just paid for, thinking that was the source of the odor. Finally, after 5 gruelling months, and 8 contractors later it was determined that the odor was coming from a cam light and a hole in the duct work. No contractor wanted to touch the job now because they new how little head room they had in the attic and they wanted to blow in new celluose insulation. (I was not about to have that happen.) Ideal Energy was the only company I found that was willing to work with me to fix the problem. They repaired all the holes in the duct work and they rolled in new fiberglass insulation in my attic. I can't say enough how professional Alex and his entire crew were. I highly recommend them! This is the first time I have EVER written a review on a company, but I wanted to pass this info along since they helped me fix my nightmare. read more

Ashlee ..

1 year ago

I sought quotes from multiple companies to determine if I needed to replace my air conditioner. Ideal was my top choice, and I ultimately went with them. The sales representative who visited me seemed well-informed and knowledgeable. He responded promptly to my text messages for the next three weeks, even on weekends, as I deliberated about my decision. When I ultimately chose Ideal, it was because the original sales representative had done his homework, listened attentively to my concerns, and seemed to tailor his suggestions to my specific needs. His prompt responses to my texts made the decision-making process easier. Everyone I interacted with from Ideal was exceptional. They were friendly, clean, and accommodating to my work-from-home schedule. After the installation was complete, an inspector visited to assess the work. I assumed he would simply confirm that the job was done well and that no issues were found. However, he discovered a minor gap in the knee walls and scheduled a follow-up visit the next day to rectify it. The work was done exceptionally well, and I would definitely work with them again. The entire installation process left everything looking amazing. They even fixed something I had the roof company coming to fix after the job was done. read more

Dominic B.

10 years ago

I can't speak highly enough about Alex and the Ideal Energy team. Since purchasing our home 2 years ago we've had many crews come out to work on our home for various projects and hands down Ideal Energy tops them all. The attention to detail and thoroughness truly is superb and makes a huge difference. The measures taken for cleanliness and cleanup is just one of those things where detail comes in. But most importantly the scope of the work and implementation of the project was exactly what I was looking for. Analytical in nature, I waffled back and forth on who should win our business but Alex's patience, willingness to answer questions, and involvement is what sold me. You get what you pay for and I couldn't have asked for more. I had what I feel was a complex project involving many components and it all came together nicely...I'm sure I will appreciate it even more come summer when it is 115 degrees out. The report(s) and documentation provided of the work done and diagnosis speaks volume of the pride and confidence they take in their work. I felt comfortable working with Alex and the project manager Chris and would encourage everyone to take their time and do the homework. Bigger isn't always better and Ideal Energy gives you the attention you deserve. read more

Mark B.

6 years ago

I rarely write reviews, but I must commend the great service I received when my AC was not blowing cold air and this was critical as my wife has medical condition that is severely impacted by the heat. I picked Ideal Energy, after looking at YELP reviews , as I haven't used or needed an AC contractor in over 10 years and know firsthand this field has many unscrupulous contractors that will diagnose the most expensive fix preying on the customer's lack of knowledge. But Ideal really came through. Elena took my call at 6:00 AM and by 10:00 AM there a was a young pleasant, professional young serviceman named Adam at my door. Ideal had pre-sent all his credentials and a picture so I could identify him. I expected the worse as my AC is 20 years old but Adam started his checkout, found condenser and coil were iced over due to dirty filters and poor return air flow and within an hour had situation taken care of and cool air flowing again. I was fearful that I was looking at a huge bill or maybe even a new unit, but I was shocked when Adam said total was $95.00 and hopefully no further work will be necessary. If I do need further work to get to keep the house cool for my sick wife, it will be done by Ideal Energy. Sincerely & Deeply Appreciative Mark B. read more

Laura M.

6 years ago

Last week our heater stopped working completely. I called Ideal Energy (in somewhat in a panic) and was completely floored to make contact with helpful staff on a SUNDAY. From start to finish Ideal Energy was exceptional. They sent a text the morning of the appointment with a photo of their employee along with a short description of his credentials. When Adam arrived he was incredibly conscientious of Covid protocols. He wore booties, and a mask when in the home. At the end of the appointment he wiped off the thermostat and any other items he touched in our home. Adam was able to quickly diagnose the problem and had it repaired before the sun had even come up! He never once made me feel like he was upselling me- his focus was to get my heater working while clearly explaining what was wrong with my unit and what needed to be done to fix it. If you have work to be done on your AC System/ Heating System/ Heater don't hesitate to call Ideal Energy. They are a family owned, highly effective and honest company and we will be using them exclusively moving forward. read more

Jessica M.

5 months ago

I called Ideal Air a few weeks ago, requesting a diagnosis and repair on my AC system. Within 45 minutes Matt was at my house, and 10 minutes later he had a diagnosis. We got the part ordered after calling around to find anywhere that had it, and the fastest it could arrive was 7-10 business days. He called multiple places and even tried to get my home warranty to cover the part. 2 weeks later, the part said it was ready for pickup at the manufacturers, but when he went to get it, they said it wasn't actually there yet. The team at Ideal Air went to bat though and got the manufacturer to agree to an after market part temporarily (my unit is still under warranty or we would have gone this route sooner), as they were estimating another 2 weeks before the part arrived! I couldn't ask for a better AC company, the guys and Elaine at Ideal Air are amazing and do their best to get you cool again, without over selling and it costing you an arm and a leg. I will be using them again in the future for any AC issues I have, and recommending them to friends and family. read more

Donald O.

8 years ago

When I purchased an older home in April 2017 I suspected that it would need some insulation upgrades, it was built in 1977. Summer in Arizona is most days over a hundred degrees, sometimes 115. After my first couple of utility bills were around $200 I contracted an energy audit by Ideal Energy. Then it was clear that the attic had less than the minimum insulation during that time period when built and furthermore had "shrunk". So it looked like only a couple inches (let's call it lower than R-10). As a result of my new understanding, I contracted Ideal Energy to get the attic insulated as close to R-44 as possible along with correcting deficiencies in air flow found in the Energy Audit. Now my utility bills are "half" of the amounts in year over year comparisons. Let's call that a $100/month savings. I highly recommend Ideal Energy. They do prompt, efficient, complete work. Donald Oderkirk, M.Adm, P.E. Contact Ideal Energy them at: Office: (480) 839-0082 info@idealenergyaz.com www.idealenergyaz.com AZ ROC license #276318 [C-39R], #266440 [KB-2] read more

Leigh W.

157

10 years ago

*****WOW! WOW! WOW!***** We are SO THANKFUL that we found this team! We can say with all confidence, that there is a reason we rated them with 5 stars...they are 2nd to none!! Just a few highlights.....Prompt response to my initial call, a next day proposal with 4 different solutions/pricing options(with detailed explanations on each), a crew that is far superior to any other crew I have ever worked with...on time, on schedule, and TRUSTWORTHY!! We both had to work on the installation days, and not only did the crew take amazing care of our home...they were okay with our pooches observing!! As a REALTOR for the past decade, I have worked with many different contractors and their respective teams. If you are worried your insulation, A/C or ductwork are not working quite right, LOOK NO FURTHER!! We could not be more pleased...from start to finish!! The most amazing part???...Alex never once missed a phone call...that is UNHEARD OF in the contracting world!! Money well spent!! read more

Daryl L.

9 months ago

I am quite impressed with the quality of their work. I recently had 2 new Trane heat pumps and air handlers installed. I selected Ideal based on their Yelp and Google reviews, and lack of BBB complaints. They took extra care to ensure a quality installation, including: -- Filling the copper lines with nitrogen when brazing to prevent copper oxide inside the lines -- Running a new refrigerant line because the original line diameter was not to spec -- Upsizing the return register and the ducting in the attic to optimize efficiency. None of the other companies mentioned these factors in their quotes. Their three-man crew was in the house for 2 full days, always respectful and ready to explain everything they were doing. Everything under the attic access was covered, and everything was clean when they were done. I spent a lot of money on this upgrade, but the quote was in line with other companies, and the final installation is top-notch. read more

Deborah I.

3 months ago

I was just serviced by two technicians who are part of Ideal Air Conditioning Company! Although due to having to order several parts in order to get my air conditioner restored and working to its' proper top capacity, I feel confident that these particular technicians -- Matthew and Robert will get the job done as promptly as possible as possible! I usually use another reputable and seasoned tech that I've used for years. However due to the travel distance, he just wasn't able to address this need. So on a limb I contacted Ideal and so far I am glad that I did! The technicians -- Matthew and Robert went to work right away in order to provide a definitive to solving the problem. I am looking forward to building a long lasting and professional relationship with this company and of course adding these two individuals to my short list of dependable go to guys that can get the job done! read more

Leibe S.

2 years ago

These guys are Amazing!!! I can not believe what a great choice it was to use this company!!!!! Not only did they stop me from purchasing a more expensive, less effective, wrong size unit from another company, but they did the job less expensive, more efficient and with incredible service front to back. Ryan Tracey is so incredibly intelligent, he took the time to explain and answer all my hubby and my questions so that we understood the issue, and the solution. Then they have the best 2 service guys that came out!! Zachary and were the best! They did a great job, were efficient, and took the time to show us the pictures of before and after and explain in detail what they did. Know I know why they have such high ratings and reviews!!! Call Ryan if you need anything with AC, duct, pretty much anything you can imagine!!!Ryan 480-404-2282. Thanks Ideal Air and Ryan and team!!!! read more

Mike A.

10 years ago

We used Ideal Energy, and are overall happy with the service. We would highly recommend them for all HVAC and energy efficiency projects. The prices were very competitive, but the service and expertise were outstanding! They came out to our house and to quote us on a price for a new package unit. While they were there, they identified a huge health concern for my family. Our hot water heater was too close to our indoor air handler, which caused a back draft. We basically had carbon monoxide circulating our house. They earned our trust at that moment. No other companies noticed the health concern. We hired them for a complete replacement of our system and duct. The entire team was very friendly. We no longer have any health concerns, and our house has no problem staying cold here in the hot Arizona desert. read more

Ideal Air Conditioning and Insulation - hvac - Updated August 2026

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