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    Supercuts

    2.9 (17 reviews)
    ModerateHair Salons
    Closed 9:00 am - 7:00 pm
    Updated 2 months ago

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    Right Side & part of back. chopped up &  in at least 3 inches in a haphazard way. Back hacked off  straight across that way to other side.

    If I could give it -10 star , I would. I see the other bad reviews & Im guessing its the same hairdresser, who should promptly give up her scissors. Absolutely HORRIBLE experience . Hair was destroyed by hairdresser who was also , amazingly, also the manager. Left salon with wet hair & didnt discover til I was at home. Went in with just below shoulders long thick hair & came home to a catastrophe. My regular hairdresser lost her job to Covid so went to Supercuts. I visited this location last month & had my hair done by Brenda & it came out great. I asked the new hairdresser to follow her cut, with long layers & trim 1 inch & not go beyond that. Should have been easy enough. I came home to the worst chop job I have ever seen. The layers on one side of my head is about 5 inches long from the top & the other about 9 inches from the top. I can just barely get it into clip, which is how Ill have to wear it for now. The back was just picked up & chopped straight across. Instead of the light layers that were there, the new ones were chopped into the thickness of my hair by about 3 inches leaving a thin layer of hair underneath This will take almost a year to grow out. I am beyond pissed. Upon filing a complaint, I spoke with the owner & she said that her hairdresser "ALWAYS gives good cuts & has NEVER received a complaint". I was also told that I was being " aggressive" when I was doing a great job of severely holding back my temper. Never once was I offered an apology. I guess its Ok for their employees to destroy your hair , but its NOT Ok for YOU to be pissed. And to mke matters worse, I was then told she could only refund $18 out of a $33 Bill which included $28 ( Wash,haircut) $5 (Tip) . I advised I wanted ALL of my money back. She then referred me to the East Haven branch for the refund. I ended up with $28 because the tip portion doesnt show on the receipt. So this hackster still got a tip. The manager at the E.H. location agreed that it was a terrible job & was only able to fix the back a bit. The rest was totally unreparable without going down to a short cut which I refused. I asked her to speak to the owner about this, as she was not empathetic at all with me. No apology or anything from the owner. Nothing. When you own a business you better make good to your customers. Its your business that is at stake. If you are there simply to collect the cash & care zero about customer experience, then go do something else. If I could go back 24 hours I would grab the chance. I now have to the expense and bother of purchasing hair extensions until my hair grows out, which I personally think the owner should pay for. My hair looks like a 5 year old was let loose with scissors. I could have done a better job myself. This person should NOT be allowed to cut another head in her lifetime. Since the owner thinks she's so great, apparently she's not going anywhere soon. If she were my employee, she'd be removed immediately. See my pics of once past the shoulder , all one length thick hair. THIS is a 1" trim. NOT worth the risk. DO NOT go here.

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    11 months ago

    One stylist. Taking online appointments out of order. What should have taken me 10 minutes ended up taking an hour +. Do better!

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    Hair Dimensions

    Hair Dimensions

    4.0
    (2 reviews)
    2.8 mi

    I used to be a regular at Hair Dimensions about 10 years ago and left when my stylist moved on to…read moreanother salon. I followed her around until she moved out of state and thats when I decided to give HD another shot. The staff is VERY friendly, not a gossipy crew at all. The client's ages range from toddlers to the elderly, which I think says a lot when you consider some have been going there for well over 20 years. My stylist listened to what I wanted and tried her best to work with my difficult hair when it came time to blow it out. I was NOT fond of her styling technique at all, but she gave me a good cut. I dont think they've convinced me to return as a loyal customer, but I would consider returning if I needed an emergency cut. Pricing is inexpensive - moderately expensive, depending on the degree of service. I had a cut, wash and blow dry and it was $60 (should have been $50 - apparently it was an additional $10 to blow out my thick hair...and it wasnt even completely dried and the style was sub-par). Parking is convenient and easy access to/from the Merrit & 91.

    I recently started going to Hair Dimesions and Alisha has been doing my hair. I have color,…read morehighlites, and cut and I have been really satisfied. Alisha does a great job with color and she does a great cut too! It's always frustrating when you leave the hairdressers and your hair looks great but when you wash it and do it yourself it never looks as good, but with Alisha's cut I can actually do it myself and it looks really good!

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    Supercuts - hair - Updated July 2026

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