Just had my first haircut at this salon, and I could not have asked for a better experience. I had…read moreJacki as my stylist. Not only did she do a great job with my cut she also curled my hair, and taught me some great tricks to achieve the look I want. Everyone in the salon was very welcoming and friendly. My cut was 60 dollars which in my opinion is extremely affordable and I would be willing to pay more for such a great cut and style. I will definitely be back.

I had the best experience here! With over 40 years experience, Debbie knows her stuff and is so…read morewelcoming. Thank you, Exposure!

" Buyer Beware : Overpriced, Sterilization issues and Snobby "…read more I have a stylist . For years when she is on vacation or an emergency. That I cant see my stylist I have been coming here . Last time , Juan the owner did my hair . The guy is a total snob , overcharges and horrific customer service. After my experience with him . I will never come to this place again . They also Google clients . Because they mentioned something about me in conversation. That you would only know if you googled me , because of the blogs I write online . ( Not a big deal just tacky and off putting ). I did find the prices high for being a salon in the middle of nowhere . However I only come here for an emergency. So it don't bother me to much. However it's grossly overpriced. Sterilization issues : My towel was damp and he said it was from being cold. I don't find this feasible. I also didn't appreciate him using a comb he took Out from a dingy draw. Also , when a place has a small percentage of reviews for the time in business . Buyer beware , because they sometimes tell friends and family to write reviews . So the place appears better than it truly is .

I've been getting great haircuts here for the last few years. I am an Indian girl with lots of wavy…read morehair. I've gone from short bob to mid length layers to bob. Juan cuts my hair and he understands what I am looking for and does a great job each time. He is an expert. I have visited this salon twice during these Covid times and found the salon to be following all protocols and very clean and very safe. Since, it is such a huge space, it feels quite safe in this pandemic and Juan is very careful of all protocols. Highly recommend this place for high-end quality haircuts!

Melissa did an amazing job. I hadn't had my hair cut in a while and she made me feel so good. My…read morehair feels amazing and I will definitely be a returning customer!

This place stood me up several times. The last time was today at 2:30 p.m. so I drove there and…read morewas told the lady was out sick. I told them they could have phoned me so I did not have to bother driving there for no reason. They had the nerve to lie to me to my face, and say they called and left me a message. I have an answering machine at HOME, and on my CELL, and there was no message. They thought they could make their inconsideration better by telling me how sick the hair person was as if this excused there not phoning me and cancelling the appointment. Shame on them. Don't bother with this place!

Friendly staff, always accommodating and friendly great prices, excellent service. I have been…read moregoing there for years, since previous location.

Best threading in the Nation. You must walk in to either the a Wellesley or Framingham locations…read more There is no waiting time. Each associate has done my brows, lip and chin perfectly. Oh and the price is shockingly low. I tip 50 percent because they deserve it. If you're scared, don't do it. Stay in the 1990s. Those who want to have exceptional aesthetics; walk in to either locations. Each moi

I waited until the last minute to find a salon to style a wig for a Halloween costume…read more I called the salon on Halloween. They had an opening & happily took on the project of cutting & styling a synthetic wig I'd purchased on Amazon. They looked at photos online to understand the look I was going for. When I went to pick up the wig, I found it to be styled exactly as requested. The wig came out great! They even put the wig on me as part of the service. I couldn't be happier with the outcome! The service & the result were outstanding. People thought it was actually my hair.

I went back to True Salon to have a haircut and I couldn't be happier with the result. Again,…read moreAmanda, who is an amazing and talented hairstylist did an incredible job I really appreciate True Salon's commitment to their clients. They always want to make sure that you are happy and getting exactly what you want!

i had an amazing experience at the salon on Tuesday! Gulnara…read moredid my haircut and she was absolutely incredible. She cut my hair with great precision and professionalism, and the result was exactly what I wanted. She took her time, paid attention to every detail, and made sure I was comfortable throughout the whole process. You can really tell she is experienced and passionate about her work. I'm very happy with my haircut and I highly recommend Gulnara to anyone looking for a skilled and professional hairstylist. I will definitely come back again!

The place was clean, relaxing, and the staff were welcoming. I liked how careful they were with my…read morehair and the results turned out nice. The wait time was a little longer than expected, but everything else was great.

I hate to leave a bad review for this salon because my stylist was so nice. I have wrestled with…read morewriting this review for a week. I decided I must write it to alert others, considering the poor quality of the work and the high price of the service. I'm including photos, which were taken about 15 minutes after I left the salon. (Note the gobs of dark hair dye still in my ear and the dye smudged across my cheek and temple.) My stepson said to me: "I thought you had your hair dyed. There's still a ton of grey." I had asked for my hair to be dyed dark brown to match my natural color and cover my grey. I don't think my stylist covered my entire head with dye. I think she only covered some parts of my hair in dye. I'm not sure why. Yes, I certainly could have turned around the car and complained and had the salon fix their work. But is that my responsibility? For $119 (a single-process color, cut and blow dry), shouldn't we expect the salon to make sure the work is high quality before we leave the salon? This salon should have been ashamed to let me leave in the condition I was in.

Salon offered me a full refund and did not issue it. I called and emailed…read more In the past I thought my stylist, Hayley, the owner was honest. We had a good relationship and she had encouraged me to come back if there was a problem with my hair. When I called after trying out something new with the coverage of my hair color, I received a message about their struggle to make me happy. She does have difficulty with Asian hair and coloring. Hayley also completely stood me up, and everyone in her shop one day, because she said she overslept after talking with her ex husband all night, and let her phone die. The two other workers in the salon that day could not find nor reach her or her mother on behalf of me and other clients. The degree of difficulty and time it takes to get coloring correct, standing up an client, and coming to me, asking me to fix her LAN because the printer wouldn't work.... I didn't charge her for this service. I'm earned an MSW but maybe she thought I was good with electronics because I am Asian, and how Main stream Americans view the Model Minority in America. I wonder if this is the reality I live in now as an Asian-American. Is this really how most Americans feel when discussing how political climates affect minorities? You find out how people really feel when you discuss Trump and how he has incited White racists to action. I'm so disappointed that in a progressive town like Sudbury where I have mixed race families, one of which is mine, all White owned businesses are still shocked to hear about racism against Asians and Jews in America. My daughter is part ethnically Jewish and Asian, and 100% American. At one moment, I paused and asked the owner, Hayley Mearan, daughter of Bonnie O., if I was making her or anyone uncomfortable and she laughed and said absolutely not. I asked if she minded me saying how I felt, the White owner lied and said if anything her closest friend and co-worker felt similar. Then when I was reinvited to return by email to make an appointment, I found out that they would not like my patronage at their business. So they either made a mistake or deliberately they did this to make known their racist feelings, hawking their supremacy over me and my comments. This is when the owner said she thought my remarks were 'racist,' [against Whites]. Racism is part of systematic power in our society. I am an Asian immigrant discussing the current political climate of the country. Social power is in the hands of White people (mostly White men), in this case the owner - mother and daughter. Disgusting to find this out after years of thinking I was in civilized company.

(4/5) I want to…read moreshare my full experience at Starz Salon because while things ended on a great note, the beginning was incredibly stressful and disappointing. My original stylist, Emma, had to cancel last minute due to illness, which I completely understood. Since I was heading out of town for vacation and needed my hair done beforehand, the salon rescheduled me for that Saturday with another stylist (whom I won't name out of courtesy). Unfortunately, the appointment went terribly. I was quoted a price and given a timeframe of 11:15 a.m. to 1:15 p.m. for a tone, glaze, and haircut. I ended up being there from 11 a.m. until after 3 p.m. nearly four hours and I never even received the haircut. The total price I paid was much more than originally quoted (even without the haircut) The color process was poorly executed: my hair came out overly ashy, spotty, and completely off from what I requested. The stylist had to re-glaze it, but I was still charged for that re-glaze even though it was correcting her own mistake. I also specifically said I didn't want a full blow-dry just enough to make sure my hair looked okay for my trip but I was still charged for a full 30-minute blow dry I never wanted. Worse, during the service, I told the stylist that my scalp was hurting, and she dismissed it, saying it was probably just "stress." When I got home, my husband noticed visible burn marks on my scalp. That was alarming and honestly made me feel extremely uncomfortable. Then, she told me she wanted to dry my hair before cutting it, which is not standard and made me extremely uncomfortable. At that point, I was so uneasy with the entire experience that I lied and said I had another appointment just to get out of the chair. I left without a haircut and very upset. To the salon's credit, the owner personally reached out to me afterward, apologized, and promised to make it right. Although it couldn't be fixed immediately due to the holiday weekend and my vacation, they followed through... When I returned, Emma (my original stylist) was finally able to see me, and she did an incredible job. She corrected the color beautifully, gave me a deep shampoo treatment, and finally gave me the haircut I'd originally booked. She's professional, kind, and clearly knows what she's doing. I'm not writing this to bash Starz Salon. Mistakes happen but clients should never leave with burns, poor color, or feeling dismissed. That said, it's not about how you start, but how you finish and the salon made sure I was taken care of in the end. Thank you, Emma and the team, for turning it around.

Jenna, trimmed and layered my granddaughter's long hair . The cut was perfect and we left with a…read morevery happy 10 year old. The salon is awesome so upbeat and friendly. Thank you Jenna and Starz! Paula