I've been coming here for about 8yrs. I like that they listen to what I want instead of doing what they think is best. They may recommend that I cut 2 inches but the f I say one they read more

I have been getting haircuts for about 70 years. I have been going to Supercuts for about 9 years. Megan K is the only one I will go to for a haircut. She is friendly, professional, efficient and I am lucky to have found her. If you are in the Waukee area, this is the lady you want. I have been in the service business for many years. She checks all the boxes. read more

This picture shows that the app says they are open. The door said that they were open and when I showed up it said a 0 minute wait. I could have and would have waited until she was done but she made up an excuse saying the app was wrong and she was completely booked. They were not booked. 30 mins later it's a 15 min wait. App is horrible and customer service could be better. read more

Supercuts - Poor customer service and laziness. - Hair Salons Near Me - WEST DES MOINES, Iowa

Walked in hoping to get a haircut, I got checked in waited about 15 mins. There was three stylist working and people had checked in online, IM ALSO A HAIRSTYLIST, had gone in to get a feel of the salon, and maybe talk to management about working there at the salon, since I seen that the salon needed stylist , wow I have worked at previous Supercuts diff state and I did not know you needed an appointment to come in, a 25$ service + a good tip just walked out of the salon. The lady at the front was more concerned on keeping me either of the appointment check in , having three stylist and only one lady servicing a client, a woman's haircut won't b no more than 17 mins, I guess she was more worried about her online checked in customers than an actual walk in , would hate to work in this salon, or even b a customer here, J HAVE WORKED AT SUPERCUTS BFR AND I WOULD NEVER TREAT A WALK IN. CLIENT LIKE THE WAY THIS LADY TREATED ME, no wonder this salon is needing stylist, I guess that lady runs everyone off read more

I love this Supercuts. Amazing people work here and I always get a really cool cut. My hair suddenly has some curl to it after 48 years of it being really flat, so I needed a new 'do. Robert took control of the situation and gave me an awesome and modern/throwback cut. Tanner kept me entertained. Both have big hearts and give great cuts. This is a place where normally they get you in and out, but you never feel rushed. Check in online. Always watch your receipt for a survey. It makes a huge difference for the stylists. They keep track of the compliments. read more

So I go in for a trim, and specify that I do not want a buzz cut or too short. This idiot barber takes the electric shaver and starts shaving off my hair. I tell her not too short so she leaves the top and back, now It looks like a marine buzz cut. In all of my 50 years, I have never come across a barber who ignored my request, My wife thinks it look silly Go find a local stylist who actually listens to what you are requested then this clown house. I will NEVER go to another SuperCuts ever again... read more

I had to actually get a good haircut after a year of moving from Nebraska, selling my house, pandemic ignore my hair until it's the longest it's been in years, and went to have Kalee work me in! I wanted a lot off and shared my wishes... and she did an excellent job. read more

Lindsey did highlights and lowlights and they turned out fabulous. Staff is very friendly and the salon is spotless. I will definitely be returning. read more

This review is entirely about scheduling. This Supercuts may or may not choose to honor your appointment time via their mobile app. I signed in on the app and received the time to show up. I did show up, but they took a family of walk-ins before me, so I ended up having to walk out without getting my hair cut. I just think if you're going to be on the app, you should honor it. The store looked nice and clean/neat. read more

RAVE!! Tanner saved the day! I got butchered at another salon never using super cuts before I decided to run over and try it out. Tanner was great from the get go. Very attentive to details. Earned a customer today. Thank you! read more

Had a great experience at Supercuts my stylist Brianna got me in on time and did a great job on cutting my hair. She also colored my hair while I was there and did a very good job on matching the color that I wanted. I would recommend if you're looking for a hair salon to visit Supercuts on 50th St. in West Des Moines. Just give them a call and make an appointment it's really a fun place to go to. Went back again yup it was good!! read more

Tanner was great. I hope he never loses the enthusiasm that he showed while I was there! Gives a fantastic shampoo massage!

This place is run professionally, the stylists are personable and efficient, and the price is right!

Horrible experience. Took my son over there, when i explained what we need , the hair stylist showed the instructions from the last cut, of course she got lost in her thoughts and didn't follow that Not worth it read more