Even though the girl that cut my hair was nice, her skill set wasn't what it should of been. My…read morefather owned a hair salon most of my younger life, even showed my brother and I how to pattern cut so we wouldnt take up salon time. But my hair seemed be the last thing on this stylists mind. All she spoke about was how her boy friend is being forced to go back to Mexico to try to obtain US citizenship. I'll go back to great clips, where you never get a great clip, but the price is cheaper.

Polite, and quick. Stylist did a great job of helping me decide on a cut that would help with…read moregetting rid of damage and not taking it so short I would be unhappy

I happened to find this Salon while dining at Pretty Bird in the same shopping center. I noted its…read morename and called them when I needed a fresh hair trim :) I had a very pleasant phone call to schedule an appointment. The wait time wasn't long at all. When I arrived to my appointment, it was nice to see such a large salon with many stylists. Thank you Tenzin for cleaning up my long layers. Feels much better without the dead ends. I also appreciate the gentle wash/condition, warm blow out, and cutesy curl :) I certainly walked out of the salon with a pep in my step!

I found Keiji because I saw a woman walking toward me in park city and was struck by her hair…read morestyle. It fit her perfectly and I wanted my hair to fit me perfectly, as well. It had been years since I had a hair style I loved. Keiji didn't disappoint. I knew I found the right person when he took my face in his hands and studied my features for several minutes while he felt my hair the whole time. Then he went to work. Reminded me of Edward scissor hands! I came away with a stunning cut, that was sophisticated and edgy that perfectly suited my face and personality. I've been back several times since. He's also fun to talk with I highly recommend him to anyone looking for top notch hair artistry and exceptional service.

I just received my first cut here. I've been looking for eons since I moved to Utah. The place has…read morea clean modern but comfortable vibe. Robbie is an absolute lovely person and really took the time to see what I wanted. I was so tired of my hair and let him do his thing. My hair turned out awesome! I really appreciate the soft feminine look I came out with. Even with a 2 hour drive, I'll be back!! Much love for this team.

I really was excited to try this place but I unfortunately didn't have the best experience. I…read morehadn't had anything done in like 4 years and was very nervous but excited to try something new. I chatted with Robbie and told him I was looking for natural highlights and face framing layers. The process went well until it was time to style and blow out my hair. I have thick, textured, curly hair and he first went in on my damp hair and finger combed it which was not only painful but it also made my hair super frizzy. He then was combing it with a small tooth comb which again on my texture was very painful and I could feel was ripping a lot of hair out. He then went into blow drying my hair without a brush and once again... made my hair even more frizzy. Finally he went in with a blow dryer and a brush and when I tell you this was the worst blow out I've ever gotten I mean it. My hair was still damp at the end and it was extremely frizzy! After looking in the mirror it looked okay ... I liked the cut but the highlights were brighter than I expected since I wanted warm, natural highlights. I was too embarrassed to say I didn't think they were very natural. I ended up going home and seeing myself in the mirror with better lighting and full on started bawling because it looked terrible. The highlights weren't natural at all, they were more orange than brown and very obvious stripes in my hair. There was no transition in my root and it literally was like 2000s box highlights. The color was even more orange after my first wash and again did not look natural at all. I was extremely disappointed and I felt so ugly. My hair is one of the only things I really liked about myself and I feel like it was ruined. I now have to pay double for a color correction somewhere else. The whole experience was low key traumatic because of the pain during the appointment and then the pain after because of how ugly it came out. Edit: Following my negative feedback Nick was kind enough to reach out and offer adjustments to my service which I really appreciated. Considering their consistent kindness and willingness to help, I think it's worthwhile to edit my review and add a few stars to their business. I've actually never received such accommodation and I really appreciate that.

Fallon is excellent! I went in for a scalp treatment because I was dealing with reoccurring acne,…read moredry scalp and flaking. This time I had a severe break out. Fallon gave me a relaxing treatment with top notch care, knowledge, customer service and expertise. My scalp has never been better. They also recommend me products (shampoo, conditioner and tonic spray). These have helped to maintain a healthy scalp and I've even noticed hair regrowth. I will forever be a client of Fallon at HOF salon

it seems she has been trying to delete my original review so here's a new one…read more first of all i am honored to receive the famous "hope u heal" line u reserve for all ur bad reviews. guys this is an example of her condescending tone since our original call. i also want to say that although i do think Ariana's read on the situation was spot on and perfectly articulated, i had absolutely nothing to do with it. she is a complete stranger. if i were recruiting people to leave reviews, u would have more than just one couple things in response to ur last message: - a haircut this bad should be obvious to someone claiming to be a professional. - I dont think being a loyal customer entitles me to a refund, i think a bad haircut does. - i only mention being a recurring customer to emphasize 2 things-- the way you treat loyal clients with a **good track record**, and lost revenue for a business who *themselves* stated cannot afford a refund. - I was very careful to specifically not use the word shelf and that was intentional. - Ive had big short hair, i've had two wolf cuts, & i know how to style it. I would never request a jelly or anything resembling one. ever. (not that that's what this is) - I didn't request a blow-out. I was OFFERED one. Maybe it's not something y'all should offer in the first place if u will blame clients for accepting and use it to deny refund. - I wasn't shown the back of my hair, esp. not in final form. being in front of mirrors does not change that. this is low IQ. - I nearly accepted ur "resolution" bc u gave me no other option and i was genuinely trying to work with you. but ultimately, like i tried explaining on the phone, it would not have actually solved anything for me. simple as that. - yes actually... I did leave satisfied.. bc I didn't notice? and it's almost as if... that's the whole issue ???? hello ?? i want to make it clear that although i was preparing for a chargeback, i remained very polite and still tried my best to resolve this directly with the salon. i even tried to meet her halfway by suggesting a partial refund but she was not making the same effort, and became progressively rude. It's clear we're operating from fundamentally different premises. maybe that's the root of the problem here. Your position is that there's nothing wrong with the haircut itself and that I don't know how to style it. ok, I'll bite. for the sake of argument, let's assume that's true.... It still doesn't change the fact that this is objectively not the haircut I asked for or agreed to receive. on that basis alone, I am owed a refund due to service not as described. it doesn't matter if u think u can "make it better". improving something bad doesn't make it good, just makes it less bad. if you had any ground (or documentation) to stand on, u wouldn't have lost the case. having a "policy" does not mean you can do whatever you want. There must be exceptions for certain cases when mistakes are made. and you need to have discernment to know the difference from when someone's abusing the system. but that requires competency (in your field and in life), humility, and good faith. when a customer has been wronged, the burden should never fall on them to figure out a resolution that works for the business. It should be the other way around. why do i even have to explain this. If I were in your position, I would be mortified to hear a customer had this experience. my priority would be to understand what would make the situation right for them and do everything reasonably possible to make that happen. I personally would have offered a refund AND an adjustment. But ironically, that means taking accountability... fortunately for all of us, u have proven it yourself that you have never been capable of this (just a quick search to see how you respond to every bad review on here and Google) and to assume premeditation/malice is a really disappointing take on this situation and makes zero sense. why or how on earth would i plan to have a bad haircut? but if that's what were doing, i can do the same.... maybe you offer blow-outs for plausible deniability on haircuts gone wrong? maybe i wasn't shown the back on purpose so i wouldn't notice? i agree there are no winners or losers here, because at the end of the day i'd rather have my hair than a refund. but because i was so polite throughout the situation, you took advantage and at the end basically shoo'd me away & expected no consequence. the last text message you sent me speaks for itself. even a stranger was upset for me. by the way... I reiterated my points via email, not to rehash anything, but to have it all in writing for the case :) i've attached photos of my original review from Google, KJ's response from Yelp, and Ariana's review as well because it tickles me and they threatened to take it dow.

rudest employees I've ever come across. no wonder their salon was empty when I popped in to ask a…read morecouple question. They gave me the impression I wasn't welcome.

Honestly, Michael is a terrible stylist. Didn't even have clear advice. Didn't even clean my neck…read moreafter doing the cutting. It took forever to book like he was a super star, and all I got was a mid haircut. I could have done much better job myself--$ 70 for a terrible job. Not coming back. I don't recommend it. Too much ego low quality.

For Decades Twan is the premier hair stylish in SLC. He…read moreknows have to cut a variety of hair and it always falls perfect and looks great for weeks.

I have been going to Salon Keiji for a while. My first time going here since the collab with…read moreHairlab and I love my new hair, go ask for Rachele, she's fantastic at what she does!

she is a genius!!! i love love my hair!! the color is amazing!!! the color and haircut was exactly…read morewhat i want!!!!! the products that she use was great! i visit a lots of salon and she is the best of Utah! highly recommend

I have very thick and dark hair, so I'm very picky with who I let color and cut my hair. Emily does…read morenot disappoint and I can always trust her to do great work! She takes her time and always asks thoughtful questions to make sure her client is heard and gets the best possible outcome. I cannot recommend her enough!

I was hesitant about finding a new hair stylist since I am new to this area. But I wanted to let…read moreeveryone know that Emery is exceptional. She did what I asked her. And took her time. I will definitely will be back.

I went in for a hair cut and style and couldn't be more pleased clean shop reasonable pricing I…read morewill definitely return

high expectations. extremely professional…read more all qualifications are absolutely met. favorite are there. ryana my facial and nails i've followed her for years. top notch...‼

From the owner: Be Your Own Boss. Own Your Business. Set Your Own Hours. Premier Salon Suites in Jordan Landing is…read moreLeasing! Get 4 Weeks FREE until February 28th. Month to Month lease terms!