Went there today with my daughter, Daisy. As soon as we walked in Danielle put a smile on my daughter's face. She made her comfortable, did a great job, was funny, happy, personable. Her haircut looks great. She is so happy...her mother is happy ! I will take her back and time and my other daughter too! read more

My husband has been a customer of this salon for several years. On June 7, 2026, Jennifer scheduled my husband's haircut appointment for 12:00 PM. However, when we arrived, another customer had also been scheduled for the same 12:00 PM time slot. This scheduling mistake caused unnecessary inconvenience and disrupted our plans. We were unable to receive service at the scheduled time and had to leave and reschedule for another day. In addition, I found that appointments were often handled through Jennifer's personal cell phone rather than through the salon's official phone number. When I tried to inquire about scheduling a service for myself, I was not provided with clear information regarding the booking process. I believe customers deserve a professional, organized, and transparent appointment system. Double-booking clients and inconsistent communication create frustration and inconvenience for customers. I hope the salon will improve its scheduling procedures and customer service to prevent similar issues in the future. I am concerned that Jennifer has been using her personal cell phone to communicate and schedule appointments with my husband for years instead of using the salon's official phone number. In addition, my husband's June 7 appointment was double-booked with another customer at 12:00 PM, causing us significant inconvenience. I would like the manager to review these issues. read more

We did two haircuts here and they did a horrible job on both haircuts! I'm extremely annoyed and going to have to figure out a rectify the mess they made. One of the hairdressers was at least nice and friendly. The other one was kinda rude and kept barking orders during the haircut. And they aren't that cost effective. So never going back here read more

Totally unprofessional, I wish I can give zero reviews on it, I went for blow dry service and the stylist said she will use the hair spray , to hold curl under the bottom of my hair, she was holding a plastic comb, which melted and sticked to my hair. She applied some serum and washed my hair to get rid of the burn plastic in my hair. The attached pic is the small example about the incident. I was very angry and upset asked to stop the service after she washed my hair, yes they dint charge me , but that is not the solution. Totally not professional and not supporting staff...I Would not recommend this place. ...I wish some higher officials would see this review and understand. read more

Supercuts - BURNT MY HAIR!!!!! WITH CURL IRON HOLDING PLASTIC COMB FOR SUPPORT. - Hair Salons Near Me - WESTWOOD, Massachusetts

made appt for 1130 lunch hour arrived on time 1130 had 4 people taken ahead of me including somebody who was late for his appt lost my lunch hour they lost a customer for 10 + years read more

I've been coming to this Supercuts since they opened. I now live about 30 mins away and still come here because of the service. I've never had a bad experience in all the years I've been coming year. You need to call ahead to book an appointment and it's as simple as that. I HIGHLY recommend this place read more

I got a good haircut on a walk in basis. Nice clean store. Lynda was a great stylist.

Spring did my highlights and I love how they turned out!! She's so sweet and does a great job!!

Went in to get my daughters hair braided. We called ahead to make sure someone knew how to do her type of hair - yes and $10. We've been to other locations so the price sounded spot on - harder to find someone who actually knows how to do her hair. We get there and my daughter sits down - "I'm not that good but I'm gonna do it" we should've left right then and there. Fast forward - we should've just done it ourselves. Pretty terrible job. Came out to $21 "because of how much hair she has" (like I said before, we've gotten this hairstyle done many times and only paid $10). Anyway, waste of time and money. Wish they had just said they didn't know how. read more

I called ahead to schedule a regular haircut that usually takes around 5 minutes to cut. I was told to come in 35 minutes. When I arrived I waited an additional 35 minutes. While I was waiting 4 customers were turned away by long wait times. There was only 2 hairstylists working. They were washing, coloring and cutting 2 customers during this entire time. There seems to be a problem keeping help at this poorly managed location. read more

Was a hardcore Supercuts person for years, then stopped about 15 years ago. Anyway, a couple of weeks ago I got a $$$ haircut from a salon at the plaza. I finally figured out it wasn't me, the style wasn't what I wanted. Sat down in Erin's chair: a nice buzzing of my back and sides and some serious snipping later, I'm sporting the cut I wanted. I will return. read more

Had a great experience with Hannah this weekend. She colored and cut my hair and it looks amazing. The salon was extremely clean. I will definitely be back! read more

Great place! Been there twice since they opened. I used to go to the one in Dedham, but the stylists in Westwood are much nicer, and take their time with the cuts. It's nice now that they are still new and there isn't much of a wait, but I don't anticipate that lasting long. read more

This place is always so great. Punam is fantastic and always cuts my hair perfectly!

The experience was nice enough. Polite greeting....Sweet hairstylist...ok conversation. This star is for the horrible haircut I got! I just asked Rebecca for layers and somehow that was completely messed up...of course now I need another haircut to repair the one I got there. So if you're ready to pay for two haircuts, by all means...THIS is the place to go! read more

This is my place to go all day every day. Everyone is always just so friendly, every time I walk in I know I am taken care of. I see Michelle and all I have to say is "Make me look the best I can!" And she hasn't upset me yet! Best Supercuts to go to by far! read more

I walked into an empty salon, with 2 stylist in the back chatting and laughing away. One of them came up and asked if I scheduled ahead, I told her no and she proceeded to tell me that they where booked solid with no open slots. Again, the place is empty and as a guy it takes 10-15 minutes to cut my hair. So I left. I proceeded to sit infringe if the door and watch no one walk in for at least 20 minutes..... read more

Best Supercuts in the area. All the girls are nice, kind, and understanding. They're always patient with me and always accommodate to my wants when it comes to my hair. Every-time I come I leave extremely happy with how my hair was done. I always go to Daniel she's the best, but I think everyone there is great and definitely knows how to cut and style hair. Highly recommend going to this Supercuts; best one in the area! read more

I love it here. Such a great location with plenty of parking. Danielle is the stylist I stick with when I go there. She is great. So easy to talk to and fun and makes my time in the chair so enjoyable. I started with just getting my hair cut with her, and she really makes sure she gives you exactly what you want. Then I started getting my hair colored with her- and again she pays so much attention to detail and really makes sure you get exactly what you want. I've never left the salon and had a panic attack thinking I hated my hair! She's the best!! read more

I got my hair cut by Ally today. I got a great haircut and she was fun to talk with!

Supercuts in Westwood is one of the best! Most people think Supercuts is just a cheap place for an okay hair cut.... you are completely wrong! Supercuts in Westwood makes you feel like you get the whole salon experience without the high price and strenuous appointment times! I've come in serval times as a walk in and let me tell you the quality of these cuts are beyond amazing. I'll never go anywhere else! Anywhere Michelle goes I'll go! Really great cuts I highly recommend her! read more

This place is great. Danielle really knows her stuff. I wouldn't go anywhere else, now that I can trust her with making my hair look great. Didn't have to go anywhere to have my haircut fixed...like most places. quick, easy, and looks great. read more