Very tired of places that demand egregious tip amounts…read more We received massages that were below expectations (masseuses were talking amongst themselves the whole time, they would leave for 5+ min at a time, etc.). At the front desk, we still tipped almost 15%. The front desk lady proceeded to question us, make faces, wave our cash around, and overall make us feel very uncomfortable. We are repeat customers and have purchased massage packages. In the past, we've tipped 40% for great massages, but we aren't going to get bullied into excessive tips for subpar service. We won't come back again if this continues.

I booked a massage for two. Going in, the receptionist greeted us and checked us in. A min after…read morethey took us to the room where we were going to get our massage. I booked with June and the massage was great. My upper body was tense due to work and she was able to put enough pressure. She did ask twice if the pressure was ok which I liked. We booked for 75 min and it was worth it, definitely would go back.

Now that I have been here many times, here are the 5-star aspects for me: (1) best value: the value…read moreis so good that I don't know how this place stays in business. But! It's no-frills. This place is for people who just care about the massage & don't need a fancy place (2) foot massage: lower 1/2 of leg massage is clearly the house specialty (3) very strong "productive" back/shoulder/neck massage: if you want to crush the knots out, decompress an achy spine, & get that blood flowing, the masseuses are strong enough to get some real work done (4) appointments anytime - especially late up to 10pm! (Rare! I can only go after kid's asleep & husband's on kid duty) (5) proper face lotion for face massage - not massage oil on the face! (6) customizable: I don't like hot stones & they let you get the massage without that. You can add cupping. (7) you can go with a group! (8) so much parking - now with an EV charging area too (9) next-door to food, nail salon/waxing, shopping - everything you need. /// FYI!! NO "special massage with special girl" -- I've now overheard this question being asked to the staff on 2 different visits. Please don't come here looking for that - - it's very awkward for us customers who are trying to relax to overhear this!!!

Definitely get what you pay for. $60/60 min without tip for a dude with rough hands and leaves you…read moresmelling like cigarettes. I forgot why I ever came here, but the ultra old towels they put on the shoddy chairs in a giant shared space is so unappealing. Will not be back.

Best reflexologist! He knows what he's doing and focuses his time and attention on his skills…read more Don't expect a ton of overhead in staff and surroundings; go in for the care you're getting. It's terrific.

If I could afford it, I would come for an ear, hand and foot reflexology appointment every week to…read morereset my body and soul! AJ's skill is extremely unique and my entire body feels better after his magic. Before an appointment one time my shoulders and neck were quite stiff and after the appointment I immediately felt it was easier to turn my head to check my blindspots while driving home. His ear massages put me to sleep almost immediately in the best way possible. To me, his massages can feel more effective than full body hands-on massages as it truly feels like energy can be released through the specific points he works on and he seems to be very in-tune with what the body needs. My mood is always elevated after an appointment, the worst part is when the appointment is over and my body is wanting more. I discovered him through a former reflexology practitioner in the area who moved away years ago and I am SO glad AJ is available! His style of massage is very hard to find. While traveling in other states I haven't been able to find anyone who matches his skill level in truly understanding how effective reflexology is and how healing it can be. Can't recommend him enough!

Great spot to relax and unwind, the best therapists ever! Shout out to CiCi and Sweet, they're both…read moreawesome! The facilities are always clean and the beds are warmed. I've always had a great experience here. * Make sure to get an appointment online or over the phone. They do take walk ins, but are usually booked unless you have a reservation.

Improved from last bad experience, I just didn't update review…read more I think it helps, when you give direction upon arrival of how you would want your massage. It helped me after the last bat experience I had there. I've returned several times since.

Absolutely great. Get the hot stone massage. I'm so glad I did. Profoundly relaxing in a welcoming…read more, calm atmosphere. I was very happy to tip beyond the recommended

This is a no frills and drills kind of a massage place. I have been going g to this place for more…read morethan a year now. The massage is wonderful. I love both Sunny ( now out of town) and ya-ya. Will definitely keep going here

What a nice chance discovery. While walking around the plaza, something I rarely do at this plaza,…read moreafter my lunch. My friend and I decided to drop in and check this place out. We had no idea what to expect from a foot spa. After asking some basic questions, we decided to check it out. The timing, the price was right and they had immediate availability. We were directed to the back and all we had to do was to take off our shoes/socks and roll up our pant legs. No changing of the clothes was necessary, SIMPLE. There was a cubby right next to you to store your belongings and you lie down on the bed. They put a tub of warm water at the base and in go your feet. While soaking you get an amazing massage, on your arms, legs, torso, head, back...so relaxing and easy to fall asleep--an hour passes by so quickly! Bright in the reception area, but dimly lit in the back the evoking a quiet relaxing atmosphere, meditative/relaxing music in the air and a view of the lagoon.

It was our first time trying their services and we were impressed…read more We called for a same day appointment and the host (I think his name is Tim) was very accommodating. We had the 60-minute foot massage but they actually spend a good 15 minutes working on your head and shoulders while you are soaking your feet in warm water. My massage therapist was Kelly and my husband had Steve. We both had a very good experience. The place is tranquil and while beds are next to each other, it does not feel crowded and the set-up, while without recliners, is surprisingly comfortable. One can appreciate the clean surroundings, fresh towels and linen, and calming atmosphere not just from the dim lighting and soft ambient music playing , but also the warm and unobtrusive staff.

My first time here was for a prenatal massage and it was wonderful. Much needed time to destress…read moreand feel a bit more comfortable as my body was growing and changing. My second time postpartum I got the traditional Thai massage that really helped stretch out the tightness in my body. Both times I felt staff really catered to my specific needs. Looking forward to the next massage.

I had an amazing experience from start to finish! The atmosphere was peaceful, clean, and relaxing,…read moreand I felt welcomed the moment I walked in. My massage therapist Karina was professional, attentive, and took the time exactly where I was feeling tension. The massage itself was incredible--the perfect balance of pressure and technique. I left feeling completely relaxed, refreshed, and with so much less pain and stiffness than when I arrived. If you're looking for a skilled, caring massage therapist who truly knows what they're doing, I highly recommend this place. I'll definitely be coming back. Thank you for such a wonderful experience.

Izumi spa is a Clean And very professional massage store .feels very comfortable Will coming…read morenext time,

I don't recommend this place…read more 1. I didn't like it because they didn't rub the parts where I placed that I wanted the massage. 2. I asked for a gentle massage but all they did was stretch me and touch certain parts of my body, no oil was used but on a few occasions. I asked for a massage not to touch several parts of my body. 3. I understand if the staff is already tired and has no breath to massage you. 4. I don't understand why they give you the sheet, if where you put that you want the massage they don't give it to you, why do they want to know if I liked the massage, when I put that I hadn't liked it, the receptionist started yelling at me, that if I wanted a massage I should pay for the strong massage, and I replied that I wanted a soft massage, I don't like it strong, but I wanted a massage, not just to be pressured. He didn't like my opinion and didn't let me continue, because he started making a fuss about all the staff. 5. The receptionist is not trained for her position, because she does not accept constructive criticism for the place. They have a lot to improve, if I recommended this place the truth is not. One is going to get a massage to leave relaxed, not stressed by the reception staff. I don't blame the girl who gave me the massage, because I understand that we all get tired. Hire a person trained in reception who knows how to do their job and is kind.

Had a wonderful experience with Amit. She started by examining my feet and explained how the foot…read morestructure provides clues about the body (in my case, where I store tension). She also offered some dietary advice for improving my health. For the massage, Amit used slow, smooth, deep strokes on my back, and applied focused pressure on tender spots. She spent a lot of time working on those tender spots. The amount of pressure felt just right: Firm but not painful. The location was good as well, in a quaint Palo Alto neighborhood. The room was spacious and serene, the table was cozily warm, and the music relaxing.

Amit is the most gifted healer I've ever met. She has changed my mind, body, and spirit. What a…read moregift to have found her.

Massage was too intense for my needs- I prefer a medium intensity massage but there was no intake…read moreform upon arrival or any questions asked as to what my preferences were before the session began. I asked for less pressure a few times during my session but the therapist continued with the same pressure. I left very sore and in a great deal of pain in my neck and shoulders and had severe soreness the following day. The booking experience was great and I was able to find my preferred appointment and confirm it online. My therapist, Betty, was very kind and professional. I would recommend this experience if you are looking for a high intensity deep tissue massage but I will likely not return based on this first time experience.

I had an appointment at 12:00. They have this sign on their door. I got here 10 minutes early out…read moreof courtesy it is now 12:20 and they still have not opened the door. I have rung the doorbell 5 times. This is very unprofessional. They have kept me waiting outside for half an hour. My appointment was to start 20 minutes ago and it is only a 60 minute appointment. They opened the door after 45 minutes of my waiting. And their fucked up appointment service failed to put in my appointment AND decidedly did not call us to say that my massage therapist that I had an appointment with was not coming in today. ABSOLUTELY HORRIBLE SERVICE DO NOT COME HERE.