I had needed an A/C tune-up since the summer season began to make sure nothing was wrong with my…read moreunit before the weather gets too demanding. I normally have used other companies in the past to do so, but I received a mailer with coupons from Hendrick Heat and Air and noticed that they were running a tune-up special for $49.95. I thought I would give them a chance since it was a great price for a tune-up plus it included an air filter change. Nathaniel showed up and performed the tune-up but also checked every vent in the house to see how well the airflow was, noticing that there was an issue with several of the vents having weaker output. I had told him about my bedroom vents not having much airflow coming out from them for well over a year, to which he insisted on checking out the ductwork under the crawlspace. He found where a duct had been completely disconnected from the main unit and tried to reattach it for significantly better airflow but said he could not secure it properly without the necessary support. The next day I received a quote to have it reconnected which was a very reasonable price and much lower than what had been estimated. Hendrick was very prompt in scheduling an appointment to have it fixed within the next day. They sent Elliott and Brent to reattach the duct and had it fixed within the hour. The airflow is 100% better in my bedroom and the willingness of the technicians to go under the crawlspace is what made the difference between them and other companies, who have previously told me that I would have to schedule another service request for them to examine any ductwork. The techs at Hendrick were helpful, friendly, efficient, and told me about any issues that could arise with the system. My unit is at the 12 year mark but it is still running well, but if the duct had not been reconnected than it likely could have caused the system to have had much more expensive issues by continuing to work overtime to compensate for the duct leaking airflow. There were no extra charges or hidden fees for work performed and the tune-up price and original quote to fix the duct were all honored. I would definitely consider Hendrick again based on this experience for any issues or for another tune-up.

I called five different AC companies. The only one would give me a price of their Freon was this…read morecompany here and they had a real person answer the phone other than all the other companies had AI generated. I like that I would use this company. They did a good job very upfront about everything cost, and what the problems are..

Outstanding, these folks are the very very Best . A family owned business their expertise is first…read moreclass.

I just used these guys after my air conditioner compressor quit working. I didn't call until after…read more3pm and they were here in less than an hour. They very quickly diagnosed the problem and had it fixed in 30 minutes. They were recommended by a family member. I will be using them from now on. Thank you Freedom. You're awesome.

It was a complicated installation, but all the technicians were very professional. Of all the…read moretechnicians addressing the various troubling symptoms, I'm so very grateful for Josephine Grissom, who finally researched all the symptoms to finally identify and correct the problem just as I was losing all hope of having a fully functional HVAC. I highly recommend Josephine for all good things ProThermal can do to promote her career with the company. Please know that this was not a typical installation, but one with many challenges & unique nuances. I appreciate the whole company's efforts to make this a positive experience for me.

charged me $50 to do an AC Tune up but there was no tune up involved. they were just trying to sell…read moreme an overpriced package to service my existing unit. then I inquired about purchasing a new condensing. They really didn't seem like that was what they wanted. The new unit they sold was 20K or nothing. I said no thank you I'll call someone that doesn't want to gouge me.

Excellent service at a reasonable price. Used them two years ago and will use them again.read more

We needed the "t" in the main drain replaced do to a hole in it. They showed up exactly when they…read moresaid they would. Completed the job in a timely manner and their price was much lower than another company.

If I could give more stars I would!…read more Recently our house flooded and we needed someone to come out and replumb the entire house. Hudson was quick to get out and give us an estimate (which was free by the way) when other companies were wanting to charge $75-$150. When your entire house is flooded especially at Christmas time, the last thing you want to worry about is spending more money on top of everything else just for an estimate. Other plumbers came out and never called us back and Hudson had an estimate in 24hrs. Their price was so amazing that I was seriously shocked (I was thinking we would have to sell a kidney) that we also got our hot water tank replaced at the same time to just be done with all our worries. I just can't say enough about all the guys and how wonderful and quick they were at getting us taken care of. Seriously, trust me when I say just go to them.

A wonderful experience! Very qualified, polite and cleaned up the mess. I highly recommend them.read more

July 2024 temp oer 102. Ac quit.First American home warranty assigned this outfit for AC repair…read more They took a week to repond. More days to report . T he heat caused us to become ill. Aire spec.wanted Almost $4000 to replace. First American offered $800. Emergency call takes over a week of @00+ femp. I will stop now do not recommend this outfit.

Specialized Aire Systems provided outstanding service. The team was professional, knowledgeable,…read moreand very responsive from start to finish. The work was completed efficiently, and everything was clearly explained. I highly recommend Specialized Aire Systems to anyone looking for reliable and high-quality HVAC service.

I called for them to come out to repair my air conditioner. I called twice and left messages with…read moretheir answering service. No one called me back until 9:30a. They wanted it to wait until Monday. It's 100 degrees outside and I have guests in town. According to them, they do not call anyone from 8pm-8am and they are closed on the weekends. If that's true, then they should advertise that. Then, I would have called someone else to begin with. I purchased my air-conditioner from them a few years ago. Also, if someone leaves you a negative review you should do better, not call the customer upset.

The tech originally came out for a noise in the air ducts. He ended up finding an unrelated faulty…read morepart in my furnace that was causing a leak, and required me to turn the furnace off until the replacement. The tech made sure and got the part and installed it that night. He stayed until 6:30pm to see the job through. My 8 1/2 month pregnant wife and I would've had to go without heat that night in freezing temperatures if he did not do such an expedited job. I do not remember his name, but he went way over and beyond in my eyes!

Bought new heating and aircond system in 4/2016. It came with two year maint agreement then I paid…read morefor more years.Bottom line--I got screwed! I called about maintence (semi-annual check) and was told they were no longer in buisiness! Didnt get my maint agreement money back either. Moved over to Airco (great team just a bit costly) . Here it is June 2023--my AC has been out three days and Airco cant come until tomorrow--and will charge for the visit. Wortman agreement said they covered me for ten years but now I am sweating my butt off and having to pay another vendor to fix it. If I could have found them when they shut me out--I would have sued them for breach of contract. Instead I have to find another vendor to service Wortman's equipment. Be really careful if you ever find them and try to do business with them

These amateurs came to my house, cut a hole in my wall, blew fuses and then told me that we had a…read morebad control board which would cost around 400. The electrician who came later that day said no issues with control board or fuses. The issue was at the outside unit. These crooks charged me more to NOT fix the problem than Air Assurance did to fix it!! Avoid these people if you don't want to be scammed.