We needed our garbage disposal removed and a new installed. They responded right away and worked us…read morein as quickly as they could. They even had a cancellation and worked us in a day earlier! They arrived promptly. James was very nice and professional. They were in and out in 20 minutes. We'd definitely use the Adept Installation team again!

This company is not typical of companies. They actually answer the telephone, set an appointment,…read more give you the price, text your confirmation and call you 30 minutes before they arrive. They do the job and take accountability for what they fix. Very rare today! They are not the typical contractor of today. It was a pleasure having them do work for us. Thank you guys!

This was such an unbelievably wonderful experience for us…read more The freezer on the fridge in our new house hadn't been working since we moved in. We called our home warranty company, who sent someone out to add freon and then just gave up on the thing when that didn't fix the problem. We were searching for a replacement fridge (for a $7K custom build in ). I was a little wary of this place when I saw they used an answering service, and worried they would farm out my work. I was grateful to get a call back within an hour of my call, and had a technician thoroughly assess what was going on over the phone. I'd seen other reviews mention they came out with the tools needed to get the job done, and think this is incredibly thoughtful, as most other spots seem to be happy to charge you for an extra service visit after the initial assessment. Vic came in, immediately spotted the problem (dirty condenser coils!) fixed it on the spot, and even inspected and fixed a separate appliance. He was great about explaining what went wrong and letting us know how to maintain it ourselves. After months without a freezer, we were back in business within hours, with great advice to boot. He even texted to follow up a few hours after he left to see if things were going okay. I can't recommend this place enough!

Great company, Tony was very helpful and only charged for what we needed. I kept his number for…read morefuture jobs!

Brian is a champ. He dropped everything to put a hot water heater in our daughter's home before…read morethe weekend and prioritized the job above else. He is busy but worth the wait.

Brian came to my sister-in-law's rescue once for a water heater and then again six months later for…read morea furnace and AC. We were in a bind both times, and he was so accommodating and kind. Pricing was great too. He was recommended by a friend so we had no qualms at all about he and his assistant being in the home. They were both friendly and left the place clean. He's just a good guy who knows his stuff. Definitely recommend NRG!

I had a great experience with Affton-Mehlville. Scheduling service was quick and easy, and Dan was…read moreupfront and honest in diagnosing my washer-he identified that the issue was related to a recall. The service was completed promptly, and Dan was professional, efficient, and courteous throughout the process.

My washer stopped. It wouldn't empty the water or spin. It happened once YEARS go. At that time,…read moreAffton-Mehlville was recommended by a friend. As I recall it was a painless experience both in time and money for me. I've recommended them over and over. This past Friday afternoon I called to get someone out to fix my washer. It was a holiday weekend so the earliest would be Tuesday after 11am and before 1pm. I got a call from Josh this morning saying he was 10 minutes away at 10:37 did I want him to come by earlier? Absolutely! Josh was polite, knowledgeable and quick. He was out the door around 11am. Another painless experience for me and my washer. I will continue to recommend Affton-Mehlville. They are honest, hardworking people. Actually worthy of more than 5 stars!

Seems word is getting out there, hire them while you can.... To get the dates you want..... Great…read morework and pricing ... Thank you

We used PYM Air Duct Cleaning this past week to have everything cleaned. We are working on…read morefinishing our basement and we had them come after the drywall was up and taped. They were quick to respond to my phone call and scheduling was easy! I don't know a lot about air duct cleaning, but we had to have our air turned off while they were here. We've never had this done and it took about 4 hours. The technician did all of the set up! I highly recommend!

Met Steve. While he no longer has a brick/mortar store - he is mobile and has two meeting…read morelocations. I met with him at the agreed public location in Festus, MO. We discussed my appliance, he took my KitchenAid to clean and repair while I enjoyed visiting downtown Festus. Approximately one hour later my Kitchen Aid was done and ready. Steve readily showed how my Kitchen Aid was working with the repair (excellent by the way!) and I was on my way. Appreciated him being prompt and working with my schedule.

Kitchenaid mixer repair. CRESTWOOD appliance was quick to respond and schedule a meet up to drop…read moreoff my mixer. Communication was excellent and the repair was quick and thorough. Would recommend 100%!!!

I had an unusual issue with my refrigerator where the leveling legs were not screwed on when it was…read moredelivered. I didn't realize until the delivery company had already left. They called the morning of the appointment before arriving with a time estimate and chatted with me more about the issue. When he arrived, he installed the legs, leveled and checked the refrigerator, and we are back in business. Price was exactly as quoted.

Came out very timely to look at our leaky dishwasher. I love that the fee goes toward a repair…read moreshould we have used ABS for the repair. Thankfully the tech was honest and told us it would be more financially to replace it than fix it. I appreciate the candor.

Blake was the service technician that arrived at my home this morning to address several plumbing…read moreissues I had, faucet concerns and replacement. He was very polite and respectful while in my home, even wearing protective shoe covers. He arrived at 8:00am as scheduled and spent 2 hours completing a "Home Diagnostic Inspection" which included examining all my hot water heaters and ALL plumbing fixtures throughout my home which I was not expecting. He then presented me with a service plan at $60 per month for a maintenance plan which gave me a discount on future services (10%) and a 50% discount on the service call fee of $119.00. He also gave me a bid on replacement cost for several faucets which I felt was a little bit higher than I was willing to pay. He said I could buy my own parts but the installation charge would be higher. I told him "Thank you but no thank you". He gave me a bid for the removal and installation of the 'Insinkerator' instant hot water dispenser that I had already purchased. The bid was extremely higher than I ever expected! But, the technician was here and I wanted it done, however I only elected to have ONE faucet replaced which made the price go up! Long story short, I was charged $815.36 for the installation which took One Hour and Fifteen minutes (I provided the part). In addition to this, I was charged $119.00 for the service call fee! I paid a total of $934.36 and 2/3 of the time he was here was spent on trying to sell me a service plan for my plumbing, H-Vac system as well as my electrical needs for $60 A MONTH! Then, you get a whopping 10% discount on the service call fee! I calculated that this service call was $12.47 per minute! I contacted the company customer service representative to talk about what I thought was an extremely high charge and all she could offer was that they have to pay for gas, tools and expenses! She also reminded me that I signed and agreed to the bid (she told me this 5 times). I told her I DID agree that that was their bid and I paid it! I did not agree that it was a fair price but I did not want to confront the young technician. I called HER to discuss the issue, to see if she thought that $934.36 for 1 hour and 15 minutes labor was fair. She did! Call this company if you have money to burn but you will get your work done politely.

Adding to previous review. They continue to call and badger me to buy more services. Do yourself…read morefavor and do not use this company.