Very courteous from start to finish. Quick diagnosis. They kept me updated on the progress of the…read morerepair. Straight up pricing. A little expensive, but service was worth it.

Everything about my experience was spot on…read more - They were able to get me in quickly - The gentleman at the front desk spent a good amount of time explaining what the plan was and what all costs associated with the work would be before starting - everyone that spoke to me explained things clearly, and in a non-condescending way - they told me that over 1K of work another garage said my car needed was not needed at all - I came in asking for new brake pads and rotors, and a check engine light diagnostic. I left with a $30 tab, check engine light off/fixed, and a plan to come back in a few months for brake pads only. He said if it were his car, he'd wait because nothing was urgent. It felt like family: I was treated with respect and left with a smile. I've found my new neighborhood garage!!

Highly recommend this place. These guys are always great to work with it! Very friendly and…read moreknowledgeable staff. Thanks for keeping my Buick Rainier running. Update- Yesterday I called with car issues. I told them my car wouldn't start and that I'd most likely need a tow to their shop. The employee gave me trouble-shooting advice to do on my own and it worked! It saved me money and time. Thanks again!

Brenley, I believe she was in charge of the lube techs there, she was very nice at first. However,…read morevery unprofessional. She was talking about giving blowj*bs for 40$ when she was a stripper around customers. Very disgusting and unprofessional behavior. I will never return and I will be sure to make sure none of my friends do until she is gone. I'm sure she did the same to get this job!

Lisa helped me out on short notice to repair my Camry. I am so impressed with their willingness get…read moreme back on the road. I would recommend that they would be your first contact for your auto needs. Thank You!

I have intermittently come to Hopkins T&A for various issues when I need a repair service nearby…read morethat won't charge an arm and a leg for basic maintenance issues. I am from south central MN and have a family mechanic and tow insurance for the distance there for larger issues, but for smaller issues I would like to not have to drive an hour and drop off my car and borrow one and the whole rigamarole. It's nice to have somewhere nearby. In my experience, I remember the service to be timely, not too costly, and well done. I get a solid, uncomplicated description of the issues otherwise existing in my vehicle as a person without car background, past what I've picked up as a regular commuter, some of what was described to me being more or less what I'd anticipated with a used $3k Toyota Corolla that I've had for a few years now. I appreciate being able to text Lisa regarding issues that come up and negotiate time to come by to get it looked at, so I can pass along accurate written information at my convenience, versus some other auto places in the area I've tried to go through that were phone call only. I plan to go in soon for what I suspect is a spark plug needing replacement. Thanks for being a worthy auto repair recommendation :)

I started going to Zak's with my used car back in 2017 on a recommendation from another woman. They…read morehave always been 100% aboveboard with me, even noting when a tire place tried to scam me. They let me know when something might be coming up for repair or replacement later in the year so I can budget (like clutch or brake pads), and they even helped me install my new license plate when the screws were rusted too tight for me to manage. NOTE: They are currently open SOME Fridays, but not all, so be sure to ask.

Zak's has been servicing my pickup truck for many years. I totally trust the crew at Zak's…read more They're nice guys, and they do excellent work. They're all very knowledgable. I try to avoid going to a dealer for mechanical work and am glad we have Zak's, an excellent independent garage. It's a great asset to our community.

I just moved to the Midwest from the East Coast so I'm always a little weary when I go to a new…read moremechanic. Thankfully the folks at Lancer were so incredibly helpful and nice (that's the Midwest for you)! They solved some issues with our car for free that our last mechanic totally screwed up. They gave us some good rates and recommendations on something we needed to fix and even left a nice tote bag in our car after our service. Plus if you visit, you might get to meet the shop dog!

We drove from Mpls to Lancer as they are honest, friendly, and do great work. They go beyond…read moreexpectations and are the best auto repair in the Cities. I've gone here for years and it just gets better and better. Women - this is the place for us!

I don't even have my car BACK yet... and I'm so happy! I arrived after a parking lot…read morefender-bender. They were ready, had my paperwork waiting..in less than 4 minutes, I was out. THEN I needed a loaner car... as the repair is taking a bit longer. Voila. I said I'd be there in the morning. Less than 3 minutes later I was driving away. They have it down! It's so easy! I love them so much. This is the 3rd time I've used their services! (.... high school parking lot is a dangerous place for a teacher's car!!) Enjoy!

I highly don't recommend this place for its high charged. They charged me four tires, tires…read moredisposed, tires supplies, and recharge freon, a total of four hundreds fifty three dollars. But they CHARGED me four hundred thirty four dollars and ninety seven cents just for labor. C'mon, I can recharge freon myself. This is a RIP-OFF and it's not right. Changing four tires (185/R70/14) and tires disposal, cost me $933.70? You be the judge if this is right or wrong. My invoice proof it.

Bad service broke your car part if you go there you just broke my front headlight. We need the oil…read morechange and when I called him, he said don't come to my shop that's the baddest service I ever seen in my life

Had work done to my vehicle and was charged a diagnostic fee on top of the almost $4000 I spent…read more When questioning the charge was asked condescendingly if I understood how mechanic shops work..... To add insult to injury found out from the dealership that I bought my vehicle from that there was an option to fix my vehicle with more standard parts that would have cost about a third of a price. If you need an oil change they are probably capable but for anything else there are better options in the area I assure you. Would give zero stars but that's not an option.

I recently went to CAR to have my aircodioner on my 2006 Scion checked and and re-charged. They…read morewere done sooner and at a lower cost than a chain service center was going to charge. They even said to come back if the air conditioner stopped cooling. They would find where the leak was and repair it. Great service and a local shop

This repair shop is the most dishonest place I've ever been to. The owner is not transparent, rude,…read moreand disrespectful. I requested for an oil change and was quoted $65 and discount of $10 with coupon. Upon picking up, I was told to pay $70 even. I start to question the details but was not given a paper copy to clarify but rather verbally explaining to me about the breakdown of costs that did not add up. Owner said that my Nissan Pathfinder needed more than 5-quart of oil, which is not true. He claimed that $65 quote was just an estimate on my car model, and nothing can be certain until they start to fill the oil. What I don't understand is how can a repair car expert claimed to have 45 years of experience but yet uncertain on the volume of motor oil needed for Nissan Pathfinder. I've changed my own oil and also brought to other repair shops, but never once that I needed or was told that the Nissan Pathfinder needed more than 5 quarts of motor oil. Upon questioning more, the owner gets impatient and started to yell. When I'm about to pay with dissatisfaction, owner pull my key fob aside and insisting that I pay in cash. I protested and commented that the shop clearly showed the acceptance of credit card. The owner told me that he was making me to pay in cash because of my attitude. Not sure why a customer dissatisfaction can be claimed as bad attitude. He simply told me that "now I have your car, what are you going to do about it?" I insisted that credit card is the only form I will pay him. After he ran my credit card, and I get my receipt, I complained that this shop is running a dishonest business and will share my bad experience with all the people I've known. This triggered the owner going ballistic and started yelling again. He even charged towards me and holding on both my arms demanding me to get out. I told him to get his hands off me and not touch me at all. He threatened to call the police on me, which I dared him to do so by questioning what violations have I committed. He kept yelling and told me to get out. When one is caught not being able to explain the unreasonable charges, this person would believe that raising his voice and yelling can somehow justify his dishonesty demeanor. Strongly advise against going to this shop at all costs.