Is there a six star option for Yelp??…read more If there were this place would get it! My wife's car broke down while in town. Many years ago I had an honest garage near here. We limped her car to this garage. She texted them to let them know her car would be there Monday morning when the garage opened. Her messages were returned Sunday while they were closed. The owner went in early Monday morning to look at her car. He diagnosed her problems and gave her all the information she needed to make an informed decision. She determined that it was not worth fixing. Who does that and does not try to take an out of town customer for a ride? I attended RIT and have friends in Rochester. I will refer my friends to this location. They could not have been more professional and nicer to complete strangers. She even hired him to then take out the backup camera and radio. He charged a more than fair price to do so. He also allowed us to leave the vehicle in property until the company we were donating it to came to pick it up. Thank you for your honest help!!

Got us in fast and out same day. I'm so appreciative of the staff. They were very transparent and…read morecommunicated efficiently. Decently priced. Will be back.

My husband's vehicle was damaged by a hit and run driver last week and needed a new rear gate and…read morebumper. We dropped the car off last week and got it back today good as new! The turn around time was super fast and the staff were very communicative. The most positive experience we've had dealing with car repairs by far.

My car was sent to Caliber Collision on Lake Ave by the regional manager per my request not to…read morereturn to the Henrietta location. I met with Kevin at the Lake Avenue location and he acknowledged the poorly fitted hood and agreed to return my car to be looking as it did before the accident. He had my car for about a week. In that week my hood was replaced with an OEM hood, new grill pieces, and a new hood latch. The chip in the paint on the passenger fender was repaired as well. When I picked up my car it looked great and I am very happy with the work! Thank you Caliber Collision on Lake Ave and thank you Kevin for working so hard to repair my car properly!

Very knowledgeable staff. Taylor calmly helped me and my wife during our car cutting off…read more She directed us to a tow service and potentially same day help and repair if we made it there soon. This made a sudden crisis much easier to deal with We also had comfy couchs throughout the ordeal. Put This shop at the top of your list mvp!

My Son's Honda is happy at 1/2 of dealer price to fix the front end…read more Work guaranteed for as long as you own the car Great Place Great Service Next time I will get my oil changed and New York inspection

I'm not sure who the manager of this dealership is in Webster but he definitely needs to make some…read moremuch needed improvements with sales & service‼ FYI They do the bare minimum to their used cars.. & when you try to address your concerns... even with things that are visibly obvious & in need of replacement or repair...they totally ignore your concerns with an attitude... It's a just take it or leave it attitude Well, I'm glad I walked away after reading the one star reviews on Google... Sad & Unfortunate they really don't care about customer satisfaction or sales.

Derek, the salesman on the floor, is exceptional. He was very knowledgeable about every vehicle we…read moreasked to look at and was instant with numbers and results. He wasn't pushy at all which made us feel at ease buying, however, ended up going to Buffalo for a vehicle due to what options they had. Next time I'm looking for a vehicle or if anyone in my family is, we will check first with Derek! Definitely someone you want to keep around. Service was exceptional as well. Took my vehicle in a few times for some routine maintenance and a few things needed to be done. Reasonable pricing as well as leaving timely with my vehicle and everything being great! Thanks Cortese!

Great organization. Explain everything well. Coordinate with rental company and insurance. Highly…read morerecommend.

This Collision center is by far the most. I will always recommend them them to anyone requiring…read moreany body type work needed or required. Thank you for your work

Caring staff- impeccable customer service- quality workmanship! Repairs completed in a timely…read moremanner! Never disappoints!

I would give more stars if I could. I had a bent passenger side door and was looking for quotes…read more I got three quotes and one was ~$6000 (Bob Johnson Toyota who wanted to replace the front door, back door, and back panel), one was $2900 (Crash Champions for replacing just the affected door), and then I randomly stopped by QGS on a whim. The place was closed (it was a saturday) but the owner came out to my car anyway to see what the issue was. He told me he may be able to bend the door back for minimal cost, without replacing anything. I called later on and he was able to get me in within 48 hours. About 2.5 hours after dropping my car off, he bent the door back and it now looks amazing. Total cost including tax was $130. I will be using this company going forward. Definitely do not go to Bob Johnson's Collision division.

It would be one thing if they didn't completely just flat-out lie about the services you will…read morereceive, but this place is the worst mechanic in Rochester, hands down. You know how when you go to McDonalds, and you'll ask for a plain double-cheeseburger, and they'll put ketchup and pickles on it and forget the cheese? Yeah, that's this place, you'll come in because you want a coolant line replaced and suddenly your mirror will be glued in so it won't move. Never go here. I warned you.

7/3/19 my 2017 Altima was involved in a terrible accident on 390. We had the car towed to flower…read morecity. Zach was very professional and helped us figure everything out with insurance. They did amazing work on car as well. We are glad we decided to go through them. I Would definitely recommend this business and will use them in the future!

WOW WOW WOW amazing shop, made my car look brand new. Car had severe rear passenger door damage…read more Door was replace and paint was matched perfectly to front passenger door. Car was also detailed sparkling clean after works were finished. Friendly staff, and the highest level of professional service. Hopefully I won't need to, but I would certainly bring my car back here for body repairs.