Frei was wonderful! I was able to order the exact vehicle I wanted. Eric Kuntz was my salesperson…read moreand did a great job of making sure all of the paperwork was in order so that I had an efficient delivery.

Terrible. But in their defense it has to be the way GM trains their certified service departments…read more I bought my Cruze from Frei in 2012 before moving to AZ. The intake manifold on my car failed 2 times (technically 3 but when my car hit 98000 miles Thorobred Chevrolet in AZ stopped returning my calls, and when I would show up since my calls weren't being returned I would see my two assigned "service" providers yell out to them but yet 4 hours later each time no one showed...until I called and said my mileage was over 100k...got called back right away). Fast forward to present day. The same exact same thing is happening to my sister's car (2014 cruze). They replaced the intake manifold last week and her car kept overheating (she has pictures). She has it towed back there the day she gets it back and they say literally word for word what thorbred told me out here. Summed up: intake manifolds that fail cannot cause an engine to overheat...which is really odd because real mechanics will flat out tell that yes, they definitely can do. Sparing the actual proof for a rating review, when a car is under warranty, GM should stop trying to pass the problem back...especially when the car has less than 50k miles on it. They 100k more to go on their warranty (which is a total joke).

The guys are very knowledgeable and friendly. A good place to go for an oil change. They had me in…read moreand out in about 10 minutes and explained what they had done. The only attitudes I saw were good ones!

Very bad attitudes. I saw a guy even yell at a woman for unloading her laundry for blocking the…read moreside of their business for under a minute because there were no close spots for her to unload heavy things to make it easier. I wouldn't trust them.

Had a complete brake job done exactly 2 years ago. Vehicle starting having same issues last month…read more Brought it back and blamed the caliper which apparently was seized two years ago and refused their warranty. Wanted $1400 for new pads and rotors and still not replacing the caliper that had causing the problem. They purposely continue to fix the current issue, but could care a less about fixing the cause. A local shop fixed the pads, rotors AND calipers for less than quality car wanted to just replace the pads and rotors. This place is dishonest and overpriced. Call around and find an honest reasonably priced local garage...you'll be much happier!!

This is the best service garage I have ever worked with....professional, honest and topnotch…read more Thier work has been 5-star on every vehicle I have had serviced with them over the years. Their prices are very reasonable and worth every cent. I would not trust my vehicles to anyone else.

I am very impressed and satisfied with the service on my truck. Fair price, wonderful service, and…read moresuper friendly staff. I will absolutely come back for future needs and highly recommend to anyone needing auto maintenance.

Wow. Let me first start by saying I am a college aged girl with zero knowledge of cars. Literally…read moreevery place I've EVER been to I've felt as though the shop didn't value me as a customer EXCEPT THIS PLACE. Service was INCREDIBLE. I was nervous taking my 1978 truck anywhere, especially since it was running pretty bad. I had no clue what was wrong and after I ran it bone dry on gas (yes, i know) it wouldn't start. Shout out to marquette detailing as they towed it to south side's shop. I got a call the SAME DAY saying they looked at it and it just needed A LOT of tune ups. IT WAS READY LATER THAT DAY. Literally where else?!?! I know stuff like this depends on the issue, part availability etc but holy cow was I excited. I attached a picture of my invoice for anyone who is curious! The total was $656.88 Although obviously expensive and hurt my wallet, as soon as I started my truck, shifted into drive, and stepped on the gas, I knew they fixed the issues. My truck struggled going up hills (hard to drive in MQT) but now it runs SO SMOOTH. They also have an after hours pick up spot for your keys and it was very convenient, as I worked late that day. From the moment I stepped on the gas I knew they fixed it. A special thank you to Jerry Spruitenburg (service advisor) for making me feel like a valued customer and treating me so kindly, as well as the best tech around, M Codd (sorry I don't know your first name), for using your mechanical magic on my old Ford! It literally feels like a brand new truck!!! South side was truly the best place I've ever been. THANK YOU

At the Escanaba - stopped unannounced with what I thought was a bad wheel bearing. Guys fit me in…read morewithin an hour. Fast ,knowledgeable and courteous.

Guy at the front desk wasted well over an hour of my time just to tell me they couldn't fix my tire…read morethat day. Don't recommend.

Very good and prompt service. A few times I had to call Goodwins to get me unstuck. I am a mail…read morecarrier, and they are very timely. Also they helped me when my right hand drive brake pedal cable broke, they dropped what they were doing just to get me on the road. Very appreciated Rodney Calmes

We have been to Goodwins multiple times for our auto repairs and we always appreciate their…read moretransparency, kindness, and overall good work! We would be lost without them and value them in our community!

My sister drives a 2018 chevy sonic she bought the car for 4 grand and she recently hit a deer she…read morewas going slow all it did was crack her headlight a little bit i trusted bartenens and i told her to go there sue brought it in they never gave her a quote or told her an estimate she never said she wanted oem parts or was asked she was charged nearly a 1000 dollars to change her headlight that had just a small crack in the plastic she came to me freaking out and i tried to call no one answered i found that very unprofessional and not right never once got a call asking what she wanted to do i should've just bought a non oem headlight and then changed it for her myself all she got was a sorry thats our bad they never did anything about it just an ope sorry we messed up i will never go back to bartenens again im very displeased with the unprofessionalism that she was treated with 1 star would not recommend

Very happy with the service we received. We needed to replace the headlight assemblies in a hurry…read more Very dangerous driving at night the way they were. All the other shops couldn't get us in soon enough. Bartanen's Auto Body understood our situation (and danger) and got us in within a week and during Thanksgiving week! They also completed the job and the invoice was 100 bucks less than they quoted on the phone the week before! A BIG THANK YOU TO STEVE AND BOB!!!!!

EXCELLENT buying experience with Nick; his knowledge and customer service are outstanding! I love…read moremy new-to-me car!

They wouldn't detail my car because it was too dirty! Hmph, professional detailing only if your car…read moreis already clean.