I stopped in today with a hand mirror that was missing the glass…read more Even though it was an extremely small job I was treated so kindly. Shortly after I left I received a call that the job was done and needed a day to dry and I could pick it up tomorrow. I haven't even seen the mirror yet but I'm already so impressed with the fact I was told the amount due was under $10.00 That is great and honest customer service and I will definitely be a repeat customer.

Not impressed by their service or quality. The front desk it's not helpful. Vincent doesn't want to…read moreanswer questions or be of any use. Alicia told me my window was order on 6/15 I called a month later it was in fact not ordered. I had a custom screen made. It doesn't fit. Too large. If the owner sees this please contact me. Thank you, Ali Rossi.

We wanted to replace our older glass shower door and received three quotes from local suppliers…read more Pioneer Glass was prompt, patient and professional. They provided a schematic of how the door would look, and an easy to understand and competitively priced project proposal. The proposal also detailed several options we were considering, including 1/2" glass. We opted to move forward with Pioneer, they estimated it would take approximately three weeks to order our custom door. Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly and swings easily, all 90 pounds of glass. And the 1/2" glass gives the shower a high-end look and feel. We'd be delighted to work with them again on our next glass related project.

I'm the Building Chair for a non-profit, we needed a number of large three section windows…read morereplaced. The maintenance supervisor for the facility had been soliciting replacement prices for awhile, nothing affordable came in. He mentioned to me the need to replace several windows, I suggested Pioneer. They came in measured and had a more than competitive price in hand within a couple of days. Quoted an accurate lead time and delivered and installed on time. The windows are beautiful, the price was more than fair, and the installation was completed without a hitch. Jake and the crew at Pioneer are a great team, and do exactly what they promise.

In response to Fallan's saving face reply, Yes, we were told AFTER I called and called that they…read morewere not going to do the work! A company should be responsible enough to let people know that they're not interested, instead of just forgetting about them and hoping that they figure it out. Yes, we'll have to get a handyman, but it would have been nice to let us know that. Not me having to call and call and get the runaround. DO you understand now? No stars

They sent a man to our house to do measurements in the middle of July and Central Glass was to send…read moreus the estimate. I called 2 weeks later to find out the status They said they would make sure the estimates got to us. I called two weeks after that making it an entire month and they said they "are not interested in this scope of work." So they just let us hang by our thumbs for a whole month and were not even going to let us know that while we are here waiting to hear from them! They apologized, of course, but they're not interested in $10,000 worth of work. Hopefully someone reading this is.

Top skills, reasonable price. Storm door made poorly by manufacturer. Fell apart. They put it…read moreback together right, the way it should have been the first time & the people are nice.

What can I say . They replaced the front glass and made a key drop for my front door at my shop …read more Highly recommended , great customer service and fair pricing . Will call them again for my new location. . Thank you Norfolk County Glass from your friend at Howies Auto detailing millis , mass

After almost 10 years of use absolutely horrendous experience was promised a part by the 24th and…read morean install for a very time sensitive job The owner Joe 10 days later after being on vacation gives me an attitude for asking about the install date that was promised. After sensing the issue, I told him I will not tolerate an attitude, and we decided to part ways. Shortly after his employees started to send text threats. When I notified the owner, he mentioned hey it is what it is and proceeded to post text messages on social media clearly not a person you wanna ever have in your home

just had glass shower doors installed in our new home. The staff that arrived were very…read moreprofessional and helpful. We wanted the glass that is treated to reduce water marks on the door. The workers explained the product used and how to maintain it. The doors were even and looked nice. great job. they also cleaned up any mess ( really none) but left the bathroom nest and clean. They also worked quickly. highly recommend South Shore Shower Door.

I love meeting a professional who does not try to discourage me from attempting a big project in…read moretheir field without their full service involvement. I was feely mighty ambitious and thrifty when I called Krystal Glass to ask for a consultation regarding a big mirror project at my new dance studio. Jimmy made time to meet me at one location and to accompany me to two more nearby locations on the same visit. Together, we checked out several used 6 x 8 mirrors at a nearby gym, looked at a few other mirrors I had in storage, and did a recon trip of the mirrors' final destination. Along the way, Jimmy provided the information that I needed about the correct tools for moving and installing the mirrors myself with a friend. (I should have brought two friends and insisted upon paying them). He also consulted with me, my contractor friend and the building GC about the best way to build secure and attractive frames for the mirrors. After we completed the framing and moved a couple of the mirrors on our own, I wound up asking Jimmy to help procure, move and install the rest of the mirrors onto the frames. Jimmy and his team handled my many requests promptly, with kindness, patience and professionalism. I will be back with any and all of my glass needs and I will also be providing referrals. Thanks to Jimmy's input, we put together something amazing. Behold!

We just finished our new building in Providence. Krystal Glass did an awesome job on all the glass…read morewindows, doors, and storefronts. They provided exceptional service, custom-making every single unit. They were very patient in working with our architect and accommodating all the changes he requested. Jimmy, the owner, is a great person to work with. We couldn't be happier with the results. Thank you, guys!