Unlike a lot of Mexican stores, Superior Grocers has a high standard of cleanliness. There is never an overwhelming smell of rotting meat such as there is at other Mexican stores(which I won't mention here). The produce is fresh and lasts a long time in your refrigerator. The prices and sales can't be beat. The staff is curtious and helpful. It doesn't matter which SG store you go to, they all have the same standard of excellence. read more

I went into the supermarket to buy a small, premade 5-inch cake for a personal occasion. I chose one that was mostly white but had three strawberries and three blueberries on top. I politely asked someone from the bakery if they could remove the fruit, smooth out the top, and add a few dots of white frosting to finish it off. There were four bakery employees standing around, laughing and chatting, and it took them about five minutes to even acknowledge me. When they finally did, I was told they couldn't make any changes because the cakes were "already like that" and that the decorator was about to leave. However, I could still see them in the back, continuing to chat instead of helping. This was a very small request and would've taken less than five minutes -- I know because I ended up doing it myself at home with some whipped cream. It turned out just fine. What's disappointing is the lack of effort and care. The bakery team clearly needs a reminder about basic customer service and attentiveness. read more

I had a positive experience at this store. Customer service at the bakery and at the register was very helpful. I tried their deli ready to go food and found the chili relleno was excellent and the mac and cheese was good. The chicken enchiladas were below average since they didn't use enough cheese, and the sauce wasn't anything special. The crab salad was OK with peas and celery, but they should have used better quality mayo. I will go back for the chili relleno and the mac and cheese. P.S. Depending on your microwave's power, I recommend cooking it longer than the instructions recommend. Be sure to stir the mac and cheese during the microwaving. Baking the mac and cheese probably would give you better results. I hope my two cents review helped you. read more

Superior Grocery store is alright. Decent selection of fruits and vegetables. The meat department looks pretty clean. Service was ok. read more

July 13th 2024 linda at register six got bothered I was at at 15 or less register but no other register was open UNTIL I WAS ALREADY PUTTING MY STUFF ON THE BELT. She even told me to push the button at the end of the register so I can bag my stuff. B!+(# that's your job not mine. read more

Superior Grocers - Grocery Near Me - San Bernardino, California

A great place to grocery shop for the freshedt,best priced produce and foods! Friendly servers,free parking and a fresh baked bakery deptartment! Its always so pleasant to shop at Superior Market-sparkling clean store! read more

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A lot of people like this place but do not go on a Sunday afternoon unless you want to wait in line to check out for a HOUR! They are seriously under staffed and I swear I'll never go again. read more

Always find what I'm looking for. Just your basic store. They're meat quality is better then rio ranch and stater bros which is just sad! But hey they always give me good customer service here. read more

Where do I begin. Just moved from Irvine to San Bernardino and I didn't know most places around here didn't have meat departments where you can order meat by the pound. So I did my research and found this place. So I went early today and ordered meat. I had ordered chuck meat and it was on sale for 1.99 a pound. The whole time the guy at the counter was so rude and not very pleasant at all but I was like maybe he's just having a bad morning already. Well I go to check out and I was like what the heck why was it so much?! The meat guy charged me 4.99 a pound, he had charged me for the wrong meat. I was even more mad because when I was ordering the meat he had asked me "this one? And I said yes". Super upset that I had to over pay 10$ for something I didn't get. I asked one of the guys who worked there and he was able to help me and I got my money back (Barbara the cashier was awesome and so helpful), again thank you to Manuel for helping me. Make sure you check your tags people! This was not okay. I get you're annoyed but over charging people is not okay. I will definitely be calling corporate today. read more

Unfortunately, management doesn't seem to care how long you wait in line to pay for your groceries. With only 2 registers open, one cashier waiting for the manager and 4 employees in the manager's bullpen talking, the 2 lines just grew and grew. I had to leave my few items in the basket and leave. Sad to see them go downhill. read more

5 stars for the chips, seriously. I only go for the chips. Whenever we go there for Mexican, this is where I go, but as another stated.. 3 stars for the service. While the place was clean, lots of Hispanic food choices to be had, there were only 2 cashier working, with a group of 3 young ladies chatting away in full view of the long lines that were in obvious viewing range. Finally one came up to a register, but she did not turn on her light or wave anyone over. And yes, she was open, because I rushed over to her once I saw her ring up a customer. Everyone else just stood in line and stared. I know they don't make a lot of money for that they do, but they could at least pay attention to the customers. Smile even. The more attention you give, the better you get rated and the more positive your word of mouth is. I have not tried the meat department as of yet, since I have only seen negative reviews of them, so I am petrified to go there... I would end up mouthing off at them and looking like a xenophobe...ewwww read more

I've been coming to this store since pandemic started(feb2020) and let me tell you absolutely Awsome . The manager does a very excellent job on keeping the shelves stocked and I love the diversity in the employees. Everybody is always willing to help and by far I can tell that they genuinely care about their customers my favorite part is that the produce is always fresh.keep up the good work . Thank you read more

Went in and shopped for a bbq I was having and forgot my credit card at home 2 minutes away. As soon as I told her I would b right back she called for her employees to put my stuff away. When I got back she laughed as she told me that she already put my stuff away. Very rude manager. Never again at this place. read more

The area of meat depto, they have number for the customer and never used, people to rude...

They have a great selection of Mexican products. Their carne asada is great, and their deli is delicious.

I like coming here because I find more for cheap. But I dread checking out!!! Why haven't they hired more cashiers!!!! Most of the time there is 3 open but 2 of them are for 15 items or less read more

Store is nice but employees in the meat department just don't care. Store is clean and looks great but the meat department is in a world of their own. read more

Yay the first loser to write a review for this grocery store :P I'm totally bored btw! Anyway, I love this grocery store. They have good selection and very good sales. Please don't mind the little mexican kids running around while eating sweet bread lol not the stores fault SOME parents do NOT know how to take care of their kids! If you want food at a great price go here just be patient lol with some annoying people shopping there. read more

I am a truck driver, as such I visit stores coast to coast. This was one of the friendliest, nicest stores I have seen in a long time. The selection is great and the prices are super low. The parking lot and store were immaculate, and many staffers went out of their way to help me. read more

Grocery store always has fresh veggies, the pan dulce is fresh and soft, the meat is tender and good to. My favorite is the pastor. The grocery store is pretty clean, and has decent prices and deals all the time. read more