Came here for the first time while we were roaming around the plaza! They had many discounts and…read moreclearance deals and my wife found a nice pair of shoes for the reasonable price!! When the time comes, we will love to be back again! Cheers

As soon as my feet crossed the threshold I was greeted with a warm welcome even though it was 30…read moreminutes till closing. I did not feel rushed in anyway. Kristen and Nyallie were extremely pleasant. The store had good lighting, super clean and organized as always. There was a wide selection of clearance items to pick from. I also spotted a few new athletic sneakers that I am considering for my next purchase. All of what I saw were reasonable prices. I had returns and I was able to find a comfy Clark branded low heel sandal. I enjoy this DSW location compared to Sumner & Crossroads. The store offers weekly shoe donations and customers can obtain 50 pts. I always forget about this. I learned today that DSW also offers water proofing services for a charge. This is perfect for suede or Uggs. A great service I'm glad I now know about. The staff here are extremely pleasant, helpful and leave a lasting impression after each visit. This was not my first time visiting this location and definitely not my last. This 5* review is well overdue. I hope the staff here are acknowledged for a job well done. Thank you!

I recently visited this location after shopping online, using my VIP discount code for a clearance…read morepair of sorbet orange Adidas Cloud Foam Ozelle's. I love Adidas and needed a new fitness shoe to compliment my adidas wardrobe. The Ozelle is similar to a balenciaga style sneaker that offers cushion with cloud foam that is trendy, retro, colorful, supportive and lightweight. The original price is over $60 and I purchased them on clearance for $29. When I visited the store I saw the same shoe for $45. Shop online for the best prices available and pick up in-store. The cashier was very helpful and ready to check me out. I perused the sales floor and saw many styles that were overpriced and way out of budget for the brand. Know your prices before shopping here.

Poor customer service on multiple visits. No acknowledgment from staff outside of them telling you…read morethey're closing in 10 minutes. I spent a significant amount of time in the store and made eye contact with several staff members. It wasn't until it became closer to closing that one staff walked over to me to let me know that they would be closing in 10 minutes. How rude?! "No, hello. Let me know if I can help with anything." The staff here interact with each other and never the customers. I took my money to Dick's next door. Two stars for the clean and organized store, which is the only positive here.

Shoe stores are becoming yesterday's news with the popularity of online stores. I'm old fashioned…read moreand enjoy trying on shoes before purchases. Shopping for children with growing feet can be challenging online. We made a purchase online for a pair of Under Armor Basketball performance sneakers. The shoes were way too narrow in a men's size so we had to find a local Shoe Carnival. We traveled from Raleigh and found the staff at this store friendly and courteous. Sam was the gentleman who manages the store and he helped us out. The cashier was also kind and professional. The store layout was organized and tidy. They carry a large selection of sizes and styles. I used my $10 off coupon and saved. Thanks Sam.

Excellent shoe store, they should open up more of these shops around especially in New Yorkread more

I went into the store looking for some real help to find the right sneakers so I could walk without…read morepain. The sales person was so patient and helped me try on many different pairs of shoes. Unfortunately, I wasn't able to find what I needed but did come to the conclusion that I need to seek a foot doctor! I would highly recommend this store if you need help finding just the right pair of sneakers!!

The team at Run-N-Tri is outstanding. It doesn't matter if you're an avid runner or an old guy…read morelike myself, they treat everyone like family! Can't imagine ever buying running (walking ) shoes anywhere else!

Staff is amazing. The vibe is great. And they've managed to carry an incredible range of brands…read morewithout making the space feel crowded.

My boyfriend and I came to Social Status for the first time on MLK day. They have pretty much any…read morestreetwear brand you can think of (Off White, Bape, Champion, Rare Nike, Rare Timbs, Plus brand that have done collabs with other brands, etc) the only thing they didn't carry was Supreme. We don't live really close to it, but it's the closest store to us that sells streetwear brands. They sell everything for retail price or only a little bit higher, not like anyone else reselling rate items. My boyfriend ended up buying Yeezy 700 Mauves. He got them for exactly retail price. Also, the guy working there was very attentive and helped us. He also had good conversation without being overbearing. I forgot his name but it was only his first week working there. He was great! The store was super clean and modern

Fantastic, locally-owned and run shoe repair shop. They are fast and willing to work with you on a…read moretight turnaround if asked. The quality of repair is better than I have experienced at any other shop in town. Willing and capable of fixing any and everything from the cheap pair of shoes that you love and wearout often, to the really expensive, intricate pair that you might be nervous to trust someone with repairing. Incredible leather knowledge and workmanship. Many of my girlfriends will only take their designer bags here for cleaning and repair. It's our go-to for resoling my fiancée's dress shoes as well. Highly recommend this place!

I'm going to be the WARNING review. I had not leather sandals that had stretched. He said so you…read morewant to add Velcro. I said it's not that simple. I put them on. I showed him what had to be done and asked if it was possible for them to do it. I repeated it has to be cut out and Velcro added to other section. He said he could. Pay up front $42. Since just adding Velcro should only cost $10-20 I assumed he understood the technicality. I wanted them for a trip. I picked them up and when I tried them the next day I realized he hadn't listened to a word I said and just added Velcro to the overstretched strap. In fact they were even worse and totally unwearable. I was so disgusted I kept forgetting about it. There are signs in every inch of the shop that say absolutely no refunds. So why bother going into speak to him. I'm always struggling for money and don't want the aggravation of their arrogance. So maybe if it's leather? Anything else complicated you will be screwed

Since relocating to Raleigh from New York, shopping has been a challenge…read more Online shopping for shoes is very hit or miss sometimes. I stumbled upon Rack Room while searching for a new pair of athletic shoes. They carry a nice selection of New Balance and Nike. They also have a sweet daily BOGO deal where you can always score two pairs of shoes. I needed to return a pair that didn't fit me and Briar Creek is closest to home. They staff member helped quickly with my return and issued me a store credit gift card. I purchased a leopard print Alta pair of Nike which is there Air Force 1 style with a chunky platform. This location has a lot of sizes and selection for sneakers but not the high end brands I need for dressy shoes and sandals. I will be back again for athletic summer footwear.

question Asked: young Staff member replied plus gave several suggestions as to where I may be able…read moreto receive an answer re. My.Problem! Both.members of we're VERY HELPFUL and despite no purchases were. Very Friendly plus helpful to the highest degree. Regards John HULLIGAN