THEY SUCK D...K! (A blast from the past) Had them come out…read moreinstall a brand new air handler and condenser about 4 yrs 9 mos ago. I can remember just like yesterday. 4 to 5 yrs is no time for a brand new hvac system to be going out. Well, I knew it would happen, you just gotta prove to your husband "they" are not good people. We had 1 yr repair and maintenance and 6 yrs parts replacement due to warranty( I believe the color of your skin gets you more bc some offer 4 to 5 yrs repair and maintenance and some of these guys are dumb asf!). So, here we go. My house is small 3 bedroom rooms, 2 baths, and I can hear everything that goes on outside. Anyone can take a system out, but putting one in, it took these guys a village. There was an older guy with a big beard, he talked to himself while he worked. He hang the unit and according to the bigger sized guy with black hair he say "he's messing this job up! What is he doing?" Is what I heard him say at the time we had a carport, so I kind of walked up behind him. He apologizes and say I'm sorry our guy that does the crawl space systems are on vacation (yeah right). Also I forgot to mention this is a crawl space unit so you have to be well trained to do one. Our crawl space is very clean and has lights under there as well. Back to the story....the bigger/black hair guy is the one who made me afraid that NONE of them knew what they were doing. So, the older gentleman gets mad and they kind of get into a fuss on the front sideways and he leaves the fat black haired gentleman at my house to finish. ( understand this bigger guy is the antagonist, yet the troublemaker) This guy hurries and does something and then he comes in the house to see if the system is heating. I felt the unit blowing and I told him it felt like it's luke warm air with a stripe of cold blowing. He stands in the house and says it'll be like that at first. I said that I never felt one that cool, I think you may have the system wired wrong. He says no it'll warm up. So from night to the next morning we were about to freeze because this was October (2021). We like to had froze our butts off. So we go online and see that they had an emergency night time hotline. What did I do this for. The secretary basically was very angry told me I'm not no princess that someone has to jump and do stuff for. This was on Saturday! She said just wrap up in some extra blankets because no one's coming out there this early. We argued! I have that transcript of our argument saved somewhere. I'll add the photos/screenshots later. So, that morning they send fat/black hair back out. I told him "I told you bf you left that thing was cold, then I had to get in an argument with you guys smart ass secretary" Long story short, you can try these guys. We did get almost 5 yrs out of this unit, but beware. In the end they sent a guy that looks just like Billy Ray Cyrus to fix the whole unit. The wires were crossed and they had put something wrong together under there that he also fix because my husband was under the house with him and the fat black headed guy. Before they left, Billly Ray was talking and laughing with me in my husband under the carport. Here comes fat black headed guy " "Hey can you call Becky tell her we're okay, tell her we're safe? She was worried about us coming back out here." I looked at him and kept my peace. My husband froze and was staring at me and Mr. Billy Ray was looking like "dude we are at the car". His fat ass just looked pathetic to me when he said this. I spent $6,000 and something for a whole unit and got treated like trash. You see the ratings here yourself in Google. These gotta be from those women in the office. All I know is that doing business with these guys didn't feel good. I also called the office during their lil argument earlier in the story and told them that I didn't feel they knew what they were doing. Just know bad things happen when you look down on good people trying to make ends meet and a way for their family. Hope karma hasn't been to bad on you guys but you deserve every bad thing you got after you put in our system in 2021. Watch who you do it to is all I'm saying.

I want to thank you for servicing my HVAC system. Michael provided exceptional service--he was not…read moreonly patient and professional but also demonstrated impressive expertise. His work was precise and greatly appreciated.

I called First Degree Heating and Air last week. They were scheduling an appointment amazingly fast…read moreand were timely in their service. The young man that came to my house was extremely professional, quick, respectful, and knowledgeable in his craft. His name is Danny. I called him again today because I thought that my thermostat had gone out. Well, lucky for me it was the same young man, Danny. He went through the problems and found that the issue was not mine, it was Greystone. Yes, that is right. The power coming into my house was only half power due to a break in the line. This young man and First Degree Heating and Air are the best. I highly recommend them and ask for Danny. You cannot go wrong with him.

Very pleased with this company. I have used them multiple times now. They are always extremely…read moreresponsive and fast. My issues have always been resolved quickly with great explanations of the problem as well.

Quick response when we had guests coming to stay. Sharod is always helpful regardless of the issue.read more

Best ever always professional and get the job done. I was able to get a service at 9pm when my heat…read morewent out.

Not surprised they closed. They never made my unit right. Always leaking Freon. Now, I have water…read moredamage because my air handler is in the attic. They installed a switch in the pan to shut off the unit if it fills with water. Well, I went to replace it today and they didn't hook it up right. So now, I have thousands in water damage. Thanks Phil and Phillip. Great job fellas. I have paid for this unit 5 times over in repairs and it's only 6 years old. Sounds like you reap what you sow.

Phil and his crew replaced my system about 6 months ago and I couldn't be more pleased with it…read more There was one issue at first with a bad power wire, but it was actually an existing problem from the original builders and they took care of it quickly. I would definitely recommend!

Dan came out to the house today to check the 1st floor…read moresystem that was having some issues cooling sufficiently. He was professional, polite, and efficient! He diagnosed the problem, let me know what was needed and the cost, then completed the job! Feels better in here already! Thanks to Dan, these are my guys now - 100% Ron T. Hiram Ga.

These guys are the very best. Honest, trustworthy and do a great job. I've worked with other…read morecontractors in the area and PAT is the best.

When I arrived home from work on Tuesday 5-26-26 I noticed the temperature was quite warm and the…read moreAC was not cooling. I called Kirkland around 7PM and spoke with their Tech Matthew who offered to come right over. I declined because it was raining heavily and I could wait until the next morning for a repair. Matthew stated on the phone it was probably the capacitor and he would be over at 8AM the next day. He arrived on time and replaced the damaged capacitor bringing the AC back to working. Matthew was punctual, knowledgeable and friendly and the pricing for the repair I felt was very reasonable. I have dealt with 2 other HVAC companies in the past and because of their performances, I did not call them again. I wish I could give Kirkland 6 stars instead of the max 5 allowed. There are indeed other Heating and Air Companies in the Dallas area; but there is only one Kirkland.

Our air conditioning wasn't working properly so I had them come out for service. He said we had too…read moremuch refrigerant and he removed some. That didn't fix the problem so he can out again and found ductwork had come apart - he never even checked in the attic the first time to check where the furnace is to see if the fan was working properly, if he did he would have seen the problem during the first visit. He then billed me again, even though he didn't fix the problem the first time. This is the last time I will call them for service.

We have been customers of Comfort Solutions for over 8 years...and wouldn't go with anyone else…read more We initially retained them for annual maintenance on our HVAC system when we first purchased our house when we moved to the Atlanta area, the existing unit was about 11 years old at the time and we always keep household units under maintenance contracts. When we needed to install a new unit, Comfort Solutions was definitely priced competitively and awesome in getting everything up and running. We've had a few manufacturing issues, and Comfort has responded exceptionally well to ensure that our unit was kept up and running. This locally owned company does it right...they stand behind you and their products and services, no matter what. Strongly recommend them for servicing, new units or annual maintenance contracts. They are definitely the way to go.

Do not use! They installed a brand new Rheem unit for us 2 years ago and it already doesn't work…read more On top of that, when we called, we received no priority service. We were given an appointment for 5 days later on July 3rd! Very poor service for an existing customer that should receive priority customer service. Another company put us on their urgent list, not Comfort Solutions!

I have requested the services of Dobbs heating and air a few times. They have always been quick to…read morerespond and prompt with scheduling a service call. I recently had to call them on a weekend and I didn't wait to leave a message. However, they sent me a text asking if I needed anything. Like, huh? Never has a business ever sent me a text asking if I needed help. And on a weekend!! Before Christmas!! My heating wasn't working and they quickly responded with a service call and a tech was out to my house within a few hours which has always been the case whenever I have called. Now THAT is top tier service! The tech (and I sincerely apologize for not remembering his name) was thorough and didn't leave til he got the furnace up and running. I still have to have more work done but at least I have heat! Dobbs is very accommodating, reliable and efficient. They have a service plan, which I highly recommend. They will come a few times a year to do a systems check. They go over everything and give options as to what should be done now and what can wait should there be anything else that needs to be fixed. This is great to do before the summer and/or winter months so you're not stuck without cooling or heating. Dobbs is now on speed dial and I highly recommend them. Fast, helpful, courteous, reliable, caring, value their customers, and efficient are just a few adjectives that I would use to describe Dobbs. Call them before calling anybody else!

Dobbs came out to my salon to service an OLD system installed 20 years ago by another company. Brad…read moreserviced the old unit but recommended to my landlord that a new unit would be more efficient, lower my electric bills and save my staff from overheating. He was professional, timely, tidy and respectful. Today Christian and Alex were sent out to install a NEW UNIT!!! They were also professional, tidy, timely and made sure everything was up to snuff before leaving. Thank you very much to the team at Dobbs!