Happy with quick response to my Monday morning call. I was repaired and back in business before…read moredinner. Didn't have to wait days like I had to do w prior service provider.

Shitty company, would give zero stars if possible, came through where I work, had my truck parked…read morein the spot it's in everyday and hit my truck with a company vehicle, left no contact information and left. Took way too long to complete the "investigation" on their companies end and denied liability, claimed no liability. So they will face consequences and the situation will be taken further because it seems that they are done with the investigation. To add on to that they weren't even supposed to be in the condominiums where my truck is parked for work, they came in the gate after asking maintenance to let them through and looped around hit my truck and left. Don't hire these guys unless you want careless workers to be driving vehicles they aren't able to drive correctly around your residence. Plus all the other reviews show they are dishonest people and in pricing with there standard of work holding no integrity. Don't hire these people they suck.

Great service, highly recommend, Have been using for many…read moreyears, An am very happy with them

Had a "BIG " company come in after they just bought the small local company I had been dealing…read morewith. They arrived and conducted their so called bi-annual service. Never cleaned the filters, (2) units, in and out in 15 minutes. Said the system is creeping 10 years old, everything should be replaced. Two weeks later system failed. Called Merrill's. Prompt, courteous, informative. Replaced blower motor and review of system all good. Hard to find a company today that believes that integrity keeps customers. I just want to be treated fairly and Merrill's understands that. I highly recommend.

If you are looking for an exceptional sir conditioning company. perfect temp air is who you wan…read more Jim is excellent, he is dependable, reliable. highly recommended.

Absolutely 100% incredible company!!! The Owner Jim is without a doubt, the most decent…read more contractor i have dealt with. Came out when I needed him, fixed the issue without trying to sell me a new system and got me up and running. Immediately signed up as a long term customer. Maintenance agreement is reasonable compared to the big guys, and...and...you get The OWNER. Not a technician on commission to sell you what you don't need. I cannot recommend Jim and his company enough!!! WOW...Just WOW!

Run, don't walk from B&D. I purchased a new unit for close to 7k. It has had issues, and can't get…read morethe owner Brian to rectify. I just paid close to $500 for an issue related to installation. Even though I can go thru an authorized Rheem dealer for the unit, they won't ever pay for faulty installation. I have left numerous voicemails, emails, ect, and he never responds.

We just had B&D do our yearly check up today and our tech Kenny was professional and did a very…read morethorough job. They've certainly earned our business.

Very disappointed with this company. They installed a new heating and cooling system in our home…read more3 years ago. The first year, the unit actually pulled away from the wall because it hadn't been installed correctly. Today, we had it serviced by another company (Martin Air in Port Charlotte), and was told that there were numerous leaks around the unit when it was installed. The technician today also mentioned that the Freon level was almost 3 pounds low. This explains why our air conditioner has been running non-stop. Very disappointed in Tommy's, and will not use again.

I've been doing business with Tommy's since the 1990's here in Harbour Heights. They do very good…read morework promptly and for a good price. I always have a very good customer experience having them take care of our residential ac and heating system. Great company and technicians.

We've been customers of Venice cooling and heating for seven years . They came by to do their…read moreannual maintenance and noticed a small leak in the evaporating coil . luckily, for us, the part was under warranty . We would have to only pay for the labor to put it in, which would only take about 3 to 4 hours . They quoted us $2700 to put it in and when I questioned this amount, they said that they had to bring in special equipment and it was a very detailed install . They also wanted us to pay the money upfront before they did any work which I thought to be very odd . I decided to reach out to another local company not even telling him what was wrong with the AC and they discovered the same same problem . they ordered the part and installed it the next day for $800 . . have a good day

We needed to have an additional natural gas stub installed, and while that seems simple enough, we…read morestruggled to find a company to do it. Delighted to have found this company. The customer service was excellent, and the service tech who did the job, Rob Kurz, was outstanding! He was professional, efficient, and pleasant. Great communicator as well. I highly recommend this company for your plumbing and natural gas needs!

Total non responsive and they caused power bills to increase from an average of $300 per month to…read more$1,200 per month

Completely unprofessional, unreliable and uneducated. I had a tech come out to service my system…read morefor a "leak" which was never found or confirmed. The tech fills my R22 system with 410a runs my system while filling and adds the "missing" lbs to the system. Afterwards tech runs his temp test inside at the air handler. Says it should normalize in an hour or so. While the tech was wrapping up I see the canister was labeled 410a. I ask him what refrigerant he used and he said 410a. I corrected him and told him this was a R22 system. He said that's fine it's a common replacement for the R22 that they do this all the time and I won't have any problems. I knew this was not only wrong information it was deceiving and blatantly negligent. I asked him if he would like to call his company or wanted me to call and let them know because I was not going to accept this as the wrong refrigerant would burn my system out. He called explained the situation and they instructed him to go pick up the correct refrigerant replacement from them. He came back and vacuumed the system, supposedly. But everything was rushed as he was going to miss the football game he said. He then filled the system with new refrigerant. The system was running when he left. Fast forward a month later. My compressor is no longer working. I called the company and they sent a tech out. The tech said the compressor is burnt out. To call the owner the next day and speak with him that he's a reasonable guy and would do right by me. Today I call the owner, Frank, up at Total air solutions. He negates that this was caused by any wrong doing or negligence of his tech and blames it on my systems age. Yes this is a a 15yr old Lennox system which was running strong and very efficient. I asked if he was denying any responsibility and he said yes he doesn't accept any responsibility for the damage to the system. That speaks mountains of the type of people they are and employ at Total air solutions. I'm going to be hiring an attorney and providing documented invoices with notations from both techs. Frank, you lost my support and it shows you lack integrity and an understanding of you're own business. Your tech ran refrigerant through my system and burnt it out. Plain and simple. You can't be responsible for your teams faults mistakes and negligence. As a business owner for 17 years myself. I can say that this is not how you treat your clients. Especially not when you are at fault.

Eric the owner was extremely responsive, his technician showed up on top, was clean, efficient, &…read morerestored our HVAC to its former glory, price was also extremely fair!

My brother hired his company to dc ork on a AC unit at his home we own together. This man is a wolf…read morein sheep's clothing he offered us a discount in exchange for posting a good review and recommending him on social media Meanwhile him and his men are very incompetent and the owner Eric is very arrogant. They never completed the work correctly. There was nothing but problem after problem with the unit afterwards. His mer eft a mess in our vard. One was or camera peeing on the side of our home. I have heard other stories as well. I wish we would have done more research. Check on velp since they can't remove the reviews as easy there. Steer clear of this place There are much better ac companies n the area such as Blue Wave air ho has helped us repair this the correct way.