There is none better in Michigan for honesty and commitment to customer service…read more My daughter is a college student 10 hours away from home. She took her car in for a "problem". They took her car in early. Drove her back to campus and then picked her up. They were friendly and explained everything to her. They didn't charge her for the service! They could have easily sold her all kinds of things but since the "problem" was cosmetic it didn't need replacement. I recommend them highly!!

We were traveling and the tailpipe on our car separated from the muffler and was almost dragging. I…read morestopped in and they said they were very busy and could not get to it until the afternoon, but when you are on vacation, you are just happy they will do it the same day! They didn't try to "up sell" me on anything and welded in a repair piece and we were ready to go! I highly recommend them to anyone who lives in the area, or, who like me happens to need a car repair while traveling.

I come here for all my oil changes after I realized that it only ends up being 10-20$ more…read moreexpensive before the cost of disposal. Bought a car from here a couple years back already got me 50,000+ miles reliably. Once brought a car in for repairs told them what I thought was potentially wrong. The young guy didn't write down what I said, got it back there was still an issue verified that it was what I said originally and brought it back. They made good and fixed the issue and replaced the brakes just charging parts on both. Mistakes happen, but they are good honest folks there and will make good if they mess up.

It's now been 3 months since this purchase and having to drop another 3k into this POC vehicle. Do…read morenot buy from here unless you're a mechanic and you thoroughly inspect before driving off of the lot. Spent 8k to purchase and now 5k in repairs not nearly worth it.

Bring a car for inspection before buying that used car. They checked throughly the car and gave me…read morevery helpful information. If you are planing to buy a used car, I recommend you bring it them to have them inspect for you.

Great place for an oil change and lube! Quick lube places in the area do a crappy job and don't…read morelube under skid plate, this place does. Cost about $30 and an hour wait. Also heard you can bring your own oil.

I had my tires changed here about a year ago and found the pricing reasonable. Recently, I had my…read morebrakes done at this shop. One thing I appreciated was how quickly they were able to schedule the work. I got an appointment within a couple of days, which is not easy to find in the area. However, I noticed that some parts were marked up by over 100 percent compared to regular retail prices. Since I had to travel the following week, I went ahead with the repair. But because of the high markup, I would not return here for non-urgent repairs.

If I could leave negative reviews I would! I took my vehicle in two separate times for wheel…read morebearing and informed them that there was something wrong with my vehicle. They looked it over and told me it was road worthy. I asked again about my car and told them that I would be traveling with my vehicle and that I transport individuals for my job. I was assured again that my vehicle was fine and that the noise and shaking would stop once it settles. After a few weeks I brought my concerns to a few people who recommended that I get a second and third opinion. After paying the shop $1,800 for repairs on my vehicle I found out that they never replaced the wheel bearings, or any of the other repairs that I paid for. There were spacers put in and I had parts that were stripped and rigged to work. This caused even more damage to my vehicle.

If there was a negative star option available, I would choose that! They misdiagnosed the repairs…read moreand still tried to charge me $3,000 for a vehicle that is still not fixed and that I still cannot drive. Outrageously priced. Do NOT take your vehicle here, even in an emergency situation.

STAY AWAY FROM SPENCER!! YOU'VE BEEN WARNED! Many repair shops in the area better than this place…read morethey are very expensive for shotty work I've worked at a parts store locally and seen first hand the shady decisions this place makes for the benefit of the business not the customer just stay away

I was looking to buy a car from a dealership for the first time. I wasn't sure how it all worked…read morebut Matt took care of everything and made it an easy process. I really love my new car and will definitely bring it there for maintenance and repairs in the future. I would recommend Keweenaw Automotive to anyone looking for a nice vehicle.

While travelling through the Peninsula, our vintage camper had a serious brake problem and needed…read moreattention. Keweenaw Auto came recommended from a staff person at Isle Royale NP, and it was a great experience. Roger shifted some things around to work us in at a time we could get there, and reassured me when we made the appointment that they would do everything they could to get us on the road again quickly. It was clear that each member of the team really cares about the customer. I got to work with the owner, Roger; the service manager, Tim, and mechanic Bryan. They all took extra care and attention in a situation that wasn't an "easy fix" and required some brain power and creativity. I may never be in Houghton again, and they knew that, but they went the extra mile anyway. I also want to share that when I complimented Bryan on his trouble-shooting skill, he told me how he feel fortunate to work for Roger because Roger creates such a customer centered work environment. This place is just full of really solid, good people.

Fine line tires in Houghton is outstanding in their customer service. I come back every summer and…read moremake sure my tires are okay. This year I bought new tires for my trailer. As always, they are upfront, they're honest, they are thorough in any repair or inspection. Thank you Craig, Julie and Blaine for all your help in installing the new tires.

I bet the tire business has boomed in Houghton since the city fathers decided to install useless…read moreroundabouts and curbs jutting out where no one would expect them. While entering a parking lot at a local restaurant, I inadvertently drove over a hard-to-see curb. The curb jutted unexpectedly into the entrance and wasn't painted, so I didn't even see it. The rim on the front passenger side tire was slightly bent and I was concerned about the tire, so I took my car to Fine Line the next day to have it looked at. I was worried that the repair would be costly. I had just bought the car a few weeks before and was very stressed out. To my great relief, however, I was met with a friendly smile by the lady at the front desk and the technician got right on it. Twenty minutes later he emerged from the garage and announced that the rim had been repaired and the tire was undamaged! The cost for his work? $20.00! I was so relieved. In sum, the good people at Fine Line made my day. They took care of the problem quickly and efficiently and restored my faith in humanity. I'll never forget them for that. Thanks!!!

Once again Skyler came through.. Quick responce, informed…read moreand courteous. Highly recommend this business. Thanks again!

We were camping in the UP, 9hr from home and our alternator went out. Our battery died and Niel,…read moreJody, and Levi was THE ONLY ones who were able to get us in the very next day. They even offered to take us back to our campsite until the work was completed. Very kind, honest people.