Great knowledge of car troubles , fast turn around mechanics are very knowledgeable of car problems by just you describing problems

Took my car to get a car diagnostic recommended by a stranger at pep boys. I made it clear I went just for the diagnostic because i did not have money to repair my car at the time and we agreed on that. My father who spoke to him was helping me by informing him the problems my car had, just to pinpoint what my car needed fixing. 3 days later he calls me for the repairs he's done and I was surprised to know he touched my car without my permission. The owner Sergio who I can't forget till this day has affected me financially NOT because of the amount he charged which was still a lot for me at the time got but how my car got worse since it left his shop. Charged me for something I did not ask for I originally wanted to take it to a mechanic who knew how to repair my specific car. At the time I had no money to pay for the repair and guess what his solution was at the time, he was going to undo the work he's done to my car. How is that a solution? I never told him to fix it for me. I couldn't trust him to touch my car again after knowing he intentionally took advantage of me. Maybe he saw me as naive and a female with money to give when I didn't. Never sued him even though I had every right to! but because school was my priority, I didn't want to see his face again and he even involved his wife who apparently is a partner owner, I never even spoken to her. She was there to defend her husband when I called him out about what he did wrong. I still have the voice recording in my phone how they insulted me for accusing him. Sad part they had their children watching them insult me and my dad for calling them out. I HOPE people read this, to save you from doing business with them. If anything, just be safe and make sure they still don't take advantage like they did to me. This all happened to me a few years ago when I was a college student. A memory I wish I didn't have. The least I can do is leave an honest review even though I had no justice at the time. read more