Alex was very patient and was willing to work with me as well as my specific aesthetic that I…read moreneeded for my home studio. He his team are very professional and they follow up with you. Also, if anything goes wrong they are quick to help you remedy it right away.

Love this place! I'm a returning customer. Great customer service. Great location, and I love the…read moreselection. I'll be coming again! Excellent value.

Super expensive- not much variety. $400.00 pots and planters. What!! Not born yesterday, five miles…read morefrom Mexico and an easy trip to where they are made...

The worker I think his name was Leo, was very nice. They had beautiful selections, from tableware…read moreto garden decor. They were reasonably priced and good quality. I will be recommending to my family.

I popped in here as I need to wait for my appointment a few days down. My dentist is close by here…read moreand super early. I walked in and was greeted by a Hello and Welcome! That was nice I not been to this DD's and was looking for large pot's for a project I like for my yard and I found a large green pot for $5.99. I also found some they had put out Halloween Halloween stuff in the store and cute table runner Too yes pick it up $8.99 But only 2 cashiers here at 12:50 as I was leaving the store definitely getting busy time leave

Super value , lots of selections of clothes bags , accessories, i would highly recommend checking…read morethis store out for the most part everything is organized Came late so only had 20 minutes to shop They close at 9:30pm Value is amazing service is good I never been here before they have so much things I could literally spend hours here .

Poor customer service. I was not acknowledged coming through the door I was not welcomed everyone…read morebefore me and after me was

This DDs has such excellent deals! Stories I was just a little bit disheveled put the stuff inside…read moreas I was really friendly. I can't get over what you have deals they have. They are always better deal than the other discount shopping stores in the area. I can get a lot more clothes for my money at this location that I can't at many others and I really enjoy shopping here.

Great service, usually don't get this treatment at other big box stores like Bobs or Living Spaces,…read morelove the attention to detail. Definitely will be back for more stuff. Recommend 100% Great team, really genuine folks

Buyer Beware. Our…read moreexperience with this furniture company was extremely disappointing. We visited the showroom and were assisted by a sales associate who was friendly, patient, and appeared trustworthy. After selecting multiple furniture items and agreeing on pricing, we were told not to worry about receiving a detailed invoice immediately and that it would be sent later. We were also encouraged to pay in cash, which in hindsight should have raised concerns. After making a substantial payment, approximately 90% of the total purchase price, some items were delivered, but several others were not. Since then, we have experienced ongoing delays, poor communication, and unresolved issues regarding the undelivered furniture. Despite repeated attempts to obtain updates and a resolution, we have not received the products we paid for. We even agreed to pay additional amount to finalize our order which we should never have done that. This experience has taught us the importance of obtaining complete written documentation before making payment and being cautious about large cash transactions. We encourage prospective customers to carefully review all paperwork, payment terms, and delivery commitments before purchasing. We hope the company takes responsibility for resolving outstanding orders and improving its customer service practices.

Months I began looking for a living room sofa set. I visited showrooms all over San Diego, Orange…read moreCounty and Los Angeles. Until I visited Furniture Depot in Chula Vista, most the sofas and accent chairs were either cheap, poorly constructed, overpriced, they didn't have the size sofa for my living room... or the fabric wasn't the color I was looking for to match my other living room decor. One store I was going to buy from prior, the owner had me pay for the entire living room set upfront "because it was custom" then after waiting over a month the guy told me the fabric was discontinued. I found a swatch sample in their showroom that was basically identical, but the owner told me it would be $1,500 more for that fabric. I told him the deal is dead, give me my money back, which he did. I concluded the guy seemed nice but he was like a wolf in sheep's clothing. After that painful ordeal, I went and searched showrooms in San Diego's South Bay. I was about to give up but there was one last store I went into that day on Broadway in Chula Vista, Furniture Depot. Right from the beginning I was impressed. Their showroom larger than most furniture stores with vastly different styles throughout. The manager Dustin greeted me shortly after I walked in. He was there to assist and answer any questions I had. Dustin was very knowledgeable about all the products. He put everything at ease. It was a relief speaking with someone in the business who was honest and transparent about everything. After speaking with him only a few minutes I knew I was going to make my purchase through this store. Everything I was interested in could be ordered new, he explained. He offered custom sizes and many colors to choose from. Dollar for dollar, based on the quality of product, I don't think there's any local competitor that can match their service or quality. The turn-around for the custom-sized furniture was very fast, less than 2 weeks. The guys who delivered the product performed a white glove delivery service for a very low reasonable fee, lower cost than most furniture places offer. I ended up buying a 92" sofa, ottoman and accent chair - all new - all matching fabric, great quality, and very comfortable to sit and lay in. I'm glad I found this place. I highly recommend this furniture store. (My photos in this review)

Low quality furniture. Especially the mattresses. They will not follow up on defective products…read more After 4 months of wasted email, calls, holding on the phone, they are still giving us the runaround after paying over $800 cash. Poor customer service. They don't care about anything except taking your money. Stay away! Not worth the headache

This place is a hit or miss. Review is in comparison to other locations*…read more It's clean for the most part and organized and selection is pretty good with everything from blind boxes to Sanrio, minions, Disney, & anything between. Sometimes the staff is so nice and friendly & other times they got a stick up their ass and you just gotta walk out. I definitely wouldn't even bother walking in if you see boxes. I noticed anytime areas are being restocked or closed to replace inventory, they hate their lives. Other times, usually newer staff, are super friendly and outgoing and want to show you promos that you won't normally notice if you aren't looking. There are sales at Miniso, just not a "sale" area. Prices are just okay. Sometimes it's just not worth it and you gotta stop yourself from buying a $15 keychain or a $20 mini fluffy "lunch bag" that'll only fit an uncrustable.

yeah same cashier "short girl with glasses", I was the next person in line (there was no one in…read moreline behind me either!). When the cashier said to me rudely "the line is back there", but there's no line lady! I don't need to or buy your stuff either.

I tried to return a U-Haul trailer to this location and the guy required me to disconnect the…read moretrailer. Then he told me let me have the contract and I'll send you an email stating it's been returned. He never checked the trailer in. I received a call from corporate U-Haul asking about their trailer has been a disaster from the very beginning. I felt really nervous the way he was acting and not really trying to help me so I took a picture of the trailer just in case and I'm glad I did. I would Never recommend doing business with this furniture store if they can't even do anything as simple as check in a U-Haul trailer, definitely do not rent a trailer or truck from these people you will get screwed.

I made a reservation for a Uhaul truck with Ms. Isabella 2 weeks prior to my move date. I also…read morethought, very nice and professional lady. Wrong! I show up to her business the morning of my move, CLOSED! She had a sign on the window, "If you need a rental today, call me" She never picked up. I wasted almost an hour trying to get a truck from another location. I had people, who were helping me move because my husband and I are disabled, just sitting at my house waiting. I even left her a voicemail message at 9 a.m.and it is 4:30 in the afternoon and I have yet to get a call back. I will never go back or recommend this business.