I saw Dr. Kole-James at Howard University College of Dentistry during his Orthodontics residency…read morethere. He took care of my severe open bite during his time there. He did an AMAZING job and his bedside manner is excellent. Each step of the process was explained to me and his technical skills were superb. Very attentive and caring as an Orthodontist and I would highly recommend him.

Dr. Keshawn Khole-James is a great orthodontist. He is available and accommodating in every way…read more He transformed my smile and I couldn't be happier.

I was a patient here many years ago, and now it's so special to bring my own children to the…read morepractice. The staff is always friendly and welcoming, and the rewards program is a great incentive that keeps the kids excited about their visits.

First time here. Looking at all the wonderful reviews, I loved the introduction to the place while…read morewe were walked back here. My daughter says she's comfortable being here and loves it so far as well.

Dr. Prasanna-Kumar Shivapuja is hands down the best Orthodontist in Michigan! I had multiple…read moreproblems with my mouth and consulted with a couple dentists including Dr. Shakeel Niazi (Hour Detroit Top Dentists 6 years in a row) who both referred me to the only person they thought would be able to handle a case as severe as mine, Dr. Prasanna-Kumar Shivapuja. Two years later, with a lot of metal in my mouth and a major surgery completed, I will tell you that it was worth every penny including the long drives to and from Novi (Btw don't see Dr. Spillane in Novi if you have a complex case, he made mine worse!). I did not think my teeth could look this good, thank you to whom I call the Picasso of Orthodontics, Dr. Prasanna-Kumar Shivapuja!

The staff was always very friendly and helped me make appointments that fit with my schedule. I was…read moregetting braces as an adult and sometimes wanted additional information and was given a better explanation of things when I asked. Everyone was very knowledgeable and always polite. You could see that they have a staff that is like a family as well as a highly efficient team, which is very great to see. The only differences I would have liked is getting more information about procedures and upcoming appointments / steps without having to dig for it and possibly having a more aggressive procedure done. I think everyone did their best to make sure having braces was not terribly uncomfortable which was nice but I would have rather have them be more painful and take less time (if that would have been possible). That being said, the people here are wonderful and I am grateful that I had such an excellent team of experts on my side through this experience.

Do not go to this place. They act very nice until something goes wrong. Annmarie is not qualified…read more They don't seem to honor that it is your body. They do not go over with you what their plan is and explain to you what the outcome is going to be like other orthodontists I've spoken with and seen since do. They deny issues as they come up and go out of their way to gaslight you. When I tried to bring up an issue that is common in orthodontics--one that I even spoke to other orthodontists about and they understand the issue and how to easily resolve it--I was mind blown when Annmarie was immediately agressive and literally started yelling. My demeanor when I went in was mousy, so it was a very bizarre reaction on her part for just bringing up a physical concern and one of the most unprofessional experiences in my life. They also gave me damning advice when the issue could've easily been reversed after having talked to several other orthodontists, and they rendered my issue non-fixable because of them telling me to just stop wearing my trays until I come in and then did not let me get in for weeks. Go to an orthodontist who is willing to show you their plan, who is willing to work with you and make adjustments if there's something going on with your mouth and your teeth and your body that is causing pain or something you are unhappy with. These people are not willing to help you. But they will act extremely nice until something goes wrong. It was a bizarrely unprofessional atmosphere and the amount of gaslighting was hard to believe. Annmarie was truly a bully; very agressive and utterly mean. They are really good at advertising though; particularly about how nice they are and how much they care about you. I am not writing this review out of spite, I do not want advice going through what I went through and I'm still dealing with, and I want to urge people to make sure when they go to an orthodontist that it is someone who goes over a direct plan and is willing to make adjustments if the patient is not happy with what is going on with their body. It is your life and your body, be careful who you go to.

Very professional and the staff is very nice! I do recomand Havens orthodontist . Scheduling…read moreappointments is very easy and they work with your schedule. Doctor Havens is very good and explains everything to patients what he is going to do. The technicians very nice hard working ladies!

I was referred to Havens Orthodontics by my dentist a few months ago to discuss getting adult…read morebraces. Ive contemplated braces actually for some years, but now being able to fully afford paying out of pocket, I was able to move forward with a treatment plan for braces. I've been going to Havens Orthodontics now since May/2023. And every experience I've had so far has been very pleasant and professional. My first appointment, which was the consultation appointment was free. I was able to talk about different options for braces, the timeframe I was expected to wear braces, cost, and payment plans. So, so far so good of an experience! The staff seem to be very nice, the office is clean, and I'm usually in and out for my follow up appointments. I will say that the only gripe if I were to really have one, is that I would prefer more privacy. I wasn't aware going into the process that the Havens office is like an open concept office. All of us patients are out in an open space to receive dental work. There isn't an enclosed patient room. It's not the worst experience, but can be kind of awkward if you're a very private person. But overall, I'm used to it now. And maybe it's just set up like this at the St. Clair Shores office where I go. I can't speak to the set-up at the other locations. I will update my review once I'm completed with the overall process of my braces journey

I came in for a cleaning. I need x-rays so we started there. Something was wrong with the pieces…read morethat had to be placed in my mouth. So two extra pictures had to be taken. I'm still not sure if they were correct. I've had better experiences with my six month check ups. There was a lot of scraping that did not feel good. I floss to prevent that from happening. I saw the doctor briefly afterward. Everything was fine. They have parking right outside the front door. It's also a well lit lot if you have an evening appointment.

My daughter and I have been going to Preferred for nearly 6 years. They did her braces. The dentist…read moreeven took a picture with her. The work was excellent. They all have been personal during the visits. I would definitely recommend.

Very friendly staff, fit me in right away for an extraction. Dr. Petrisor made me feel comfortable…read more& not rushed. She took her time to focus on me, not the get them in & out attitude.

Dr. P is amazing. You might have to wait a bit longer than usual, but it's only because Dr. P is a…read moreperfectionist and wants to do a great job. I don't even live in the area anymore, but I will continue to see Dr. P

Front desk staff is terrible. Repeatedly refused me service and gave me a quote of $900 to…read morere-cement crowns. Would not let me speak to the doctor to get clarification on the quote and eventually hung up on me.

My visit to this clinic was horrible They just wanted my…read moremoney Dentist horrible treatment Front desk staff Disrespectful And make you wait for 2 hours just to be seen by the dentist A part of that Everybody over40 Need to have a deep dental cleaning they ask you to buy an Electric toothbrush That you can buy at Costco for half of the price

I have gone to Dr. Bender for over 20 years, which about says it all. A very skilled dentist who…read morehas not only filled routine cavities, but has also done several crowns and two implants for me. He has a great manner with his patients. I also need to compliment his hygienist Janice, who is excellent.

Dr Bender and all of his staff are amazing! They treat everyone with such great care. I don't…read moreknow anyone who enjoys going to the dentist but the experience at Dr Bender's is pleasant, and I don't dread going. The staff is knowledgeable and friendly. Always super polite when I call with a question or need to schedule. They take the time to really know their patients and they remember you. I know they keep great records and they just make you feel right at home. They explain everything in a way that's easy to understand while continuing to encourage great dental hygiene. Unfortunately for me I've had more than my fair share of dental work so I know all the ins and outs and I know a great dentist from one that's not so great. Because I've lived all over the country my comparisons are not limited to just those in Grosse Pointe either. Dr Bender, and his staff, top the list for genuinely fantastic dental practice. From the amazing bedside manner to the excellent services they provide. I would recommend them to everyone without reservation.