Bummer. Bought a large package of tortillas and about 85% of them were brittle and broken. The store itself is clean and they do have many items that I love from my childhood. But I wouldn't do my overall shopping here because many items are even way higher than Walmart. read more

On site made tortillas are excellent as are the chips and chicharon. Big fan of the produce section particularly for those harder to find Hispanic recipe ingredients I.e plantains, yuca, malanga etc. read more

The store itself is in a lower income area and could do much better in maintaining the parking lot and outside of the building. . What the do we'll is the deli. The fried chicken especially is fresh hot and tasty. read more

Your service is very fine, but I think the Offbrand Cereals counts as being the worst. Hey, the Bacon was very juicy. Also, don't forget to buy bacon. It's so juicy! read more

ok listen I've been going here for months and NOW ON NOVEMBER 1st 2023 I walk In to buy discounted Halloween candy word up and the FOOKEN cracker sporco cashier lies sayin we DONT ACCEPT PLASMA CARDS.. I'm like cracker sporco you've accepted it for months now and now you've got the nerve to lie to me. This the store on Supermercado Nuestra Familia 2900 Leavenworth St read more

This (Mexican-focused) grocery store fills a niche in the central/south midtown area, where there are not many big stores around when you need to grab a loaf of bread, or milk or a lime on your way home or to work. It's right off of the interstate and makes for a quick exit and re-entry on a busy day when you're trying to be efficient. The store is set up like a regular grocery store, with lots of various produce (with a focus on Mexican ingredients and items like tomatillos and avocados), canned goods, frozen foods, a bakery, and a meats department with a deli style counter that can serve you up plenty of pork and beef and chicken products by the pound. Again, many of the meats have a focus on Hispanic cooking and flavors. I like this store in a pinch but would not make it my "go-to" store because almost always they are short staffed at the checkout counters and I have waited the longest here in comparison to any store I have been to in Omaha. The patrons here often use a lot of coupons and government aid. While I am glad they have options to shop here in Omaha, this can slow down the check out process and I have witnessed it causing some confusion between the customers and the cashiers. Good prices, good location, but just a "grab and go" as needed for me. read more

I have to kinda shake my head about this but they aren't going to be rude to you if you don't speak Spanish or aren't Mexican. =_= sigh! Firstly I have been coming here since they were Avanza and I have NEVER had an issue. Yes I speak Spanish but you know what, I've never had the need. All the employees speak English and most of them speak Spanish. Maybe I'm wrong but I haven't met them yet. In terms of prices I find a lot of their items to be comparable to hyvee and walmart. Like all grocery markets it depends on supply and demand. Their produce is way better than something I'd get at walmart I can tell you that and even when not on sale usually cheaper. The sales though, oh my! Their produce sales are worth the trip alone and avocados for example are much larger there then at walmart. I adore it. Is the neighborhood sketchy? Definitely, but I think you'll be fine walking from your car to the store. Maybe if your drive a fancy BMW or something, don't come here. Make sure you try the fresh made pastries, breads, and produce. Also their "specialty" canned goods are well priced. Overall I think you should come here and check it out. read more

Great neighborhood grocery store just minutes away, very convenient, has most items that you would find at your bakers or hyvee just in smaller quantities. Most times I come here for cilantro, jalapeño and cervezas, last time I dropped by for some soda water but was a little disappointed to find out they only had Topo Chico for $1/bottle or a large assortment of 150 cal sodas everywhere. So it looks like they have most of what you're looking for but just not everything like a larger grocery might have. Fair price on most items and decently large liquor-beer selection given the size of the store. read more

Almost everytime I go here they are out of items. No u scan, no express item. It is not uncommon for there to be one cashier when they need about three. Customer service was just closed down today. Management seems always to be hiding in the back. Try giving an assistant manager or a check out person some feedback and they'll shrug you off or just plain get rude. read more

worst experience in any store. went in and purchased some things with my dad. he asked for his $3 change or so in quarters so that we could pay at a parking meter. the cashier said she's "not going to do that". told us "that's what customer service is for" and continued to insult both me and my dad the whole way out of the store. she said I "looked loaded" which apparently means I have too much money to need quarters or to be a decent person to. I'm definitely not loaded. i came in the store with a tshirt and $12 sunglasses. when my dad asked if she could please just give us the quarters she said "that's what I'm doing sir" only to give us a few quarters. i went back to customer service and luckily they gave me the quarters after explaining what the cashier had done and said. I'm only giving this 2 stars because I got the change. i don't even write reviews but this was the worst experience I've ever had in a store. the most rude cashier ever. if i lived here I would make sure to tell everyone not to go there so the store is lucky im not a local. i suspect this business won't do well if they hire employees like her. I'd go somewhere else. no point in supporting a business who treats paying customers this way. looks like other people have had problems at this chain after reading reviews. thank you customer service for getting this sorted out at the time but this was seriously pathetic. it's like the cashier had some sort of grudge for us as soon as we got to the register. read more

This is the closest grocery store to downtown (now that Patrick's is closed...and not counting Cubby's). Great place to pick up last minute items or for general shopping. Nice selection of veggies and spices- cater to Mexican palate. A nice selection of house-made bakery items and also has a meat counter. Many popular Mexican brands such as Bimbo and Jarittos. read more

The former Avanzas has changed into Supermercado Nuestra Familia, and I think its the greatest! My friends all claim the area is too sketchy for them, but to that I say: get over yourselves! They have great sales, and why pay more over at Midtown Wohlner's (no offense to them) for produce when this has much better selection and prices?! Did I mention they have a wider selection of peppers and spices, and sell nopalitos (cactus) both unprepared and spiky and in the jar! Where else can you get chivas and tripa for all your taco / stew / menudo needs. The El Rey taco truck is just icing on the cake! Come down here NOW! --------------------------------------------------------------------------------------------------------- (Feel free to correct this!) Los ex Avanzas se ha transformado en Supermercado Nuestra Familia, y creo que es el más grande! Mis amigos por todo afirman el área es demasiado sketchy para ellos, pero a ese I dicen: obtener más de a vosotros mismos! Ellos tienen grandes ventas, y por qué pagar más por encima de Wohlner de Midtown (sin ofender a ellos) para el producto cuando este tiene mucho mejor selección y precios! ¿He mencionado que tienen una amplia selección de pimientos y especias, y vender nopalitos (cactus), ambos preparados y de punta y en el tarro! ¿Dónde más puedes conseguir chivas y tripa para toda su taco / estofado / necesidades Menudo. El camión de tacos El Rey es sólo la guinda del pastel! Ven aquí ahora! read more

Supermercado is a lifesaver for the numerous restaurants in the area. Whether your produce order was placed incorrectly, or something was left off during delivery, this store is quick, clean and won't break the bank! read more

My partner and I went to the familia today we purchased couple of items including some cigarettes... The cashier called the manager when he came to the register the cashier asked him to get the cigarettes for her my partner told him that the cigarettes we're NP 100 ..this man turns around and tells my partner (I KNOW ,I'M NOT DEAF)... This manager customer service sucks I go there all the time and spend $100 or more everytime I will not go to the familia ever again read more

This is seriously the best store for produce! You can find everything here and for half the cost of hy-vee or bakers. They obviously have all the ethnic food and seasonings that you are looking for. It's really awesome for all the other hidden treats you can get here too. Delicious marinated meats, sodas from Mexico, Mexican soda, sweet breads, and all the peppers under the sun! There is an officer in the store so that makes me a little nervous sometimes but I have never had or seen an issue. Avocados are really cheap here so it's my go to when I am going to make guacamole. They also have all the other grocery items. Don't go there looking for English muffins or all brands of cereal because they don't have everything. If you are looking to make an authentic Mexican meal this is definitely the place to go! You will not be disappointed. Also another sweet treat is the taco truck that is in the parking lot! Authentic street tacos right when you walk out the door after shopping! Yummy! read more

Unless you're Mexican or speak Spanish, they won't be nice to you. I live 2 minutes away from here and only come for last minute stuff or produce. Every time I am in line, I smile and try to make friendly conversation. It never gets returned because they either are too busy talking to their coworkers, or they're too busy talking to the person who speaks Spanish behind you. They understand English as well, because they talk to their coworkers in English. So I know that's not the issue. Their items are also overpriced. They were charging $4.00 for a small box of Cheerios. The same box is $2.98 at WalMart. Never coming here again. read more

Staff is rude and argumentative with one or another customer service this hardly customer-oriented where they hang on the phone and wait to finish their call with a friend before coming to you. The store is drastically understaffed and has not kept clean. Pricing a slightly above-average compared to Walmart. The produce selection is very fresh ironically however the meat selection is scary there are dead flies in the deli area read more

Great bakery, cheese, and produce selection. Nice, clean store.

Good place to go for cheap limes, avocados, cilantro, dried beans, and other produce at a great price. Good booze prices too. Can't complain. I hope this store is here forever despite the overwhelming gentrification taking place. read more

I live 2 blocks away. I really liked the changes at first. But, over time the customer service, as well as the cleanliness have been going downhill so fast, that now I only use it as a gross convenience store. A necessary evil to be avoided if possible. It's clearly a management issue. I expect to be a customer, not a bother. So it's worth going a little farther to buy my groceries. read more