Mark Samuels is a dishonest business owner. He told me to come in for a free evaluation, kept me in there for 2.5 hours, talking about everything from politics to unsolicited dating advice, at the end I figured I will sign the contract thinking I can read the next day, it was already close to 9 PM. I made sure I asked him whether I still get the three business days to cancel, to which he replied, "of course, it's the law". The next morning I emailed him to tell him to cancel and he said there are no refunds as written in the contract. He uses an unlawful contract, according to Title 56 - TRADE NAMES, TRADE-MARKS AND UNFAIR TRADE PRACTICES
Section 56:8-42 - Health club services contract, he is obligated to refund all the money if the contract is cancelled in 3 days. And he is obligated to specify that in the contract. Instead he put it in large fonts "there are no refunds" and even claimed that by signing I acknowledge that I had an attorney review the contract. Like I had an attorney with me on Monday at 9 pm. That contract has so many holes, I bet he doesn't even know what's coming.
He claims I bought a non refundable product. You should have seen the melt down when I emailed to cancel. He even threatens me with defamation lawsuits if I post bad reviews.
I disputed the charge with the credit card and the credit card company cannot hold him accountable. But he is now under investigation with NJ Consumer Affairs as I reported him. He should expect a hefty fine for breaking the law.
He also offers colonics and I am sure that facility is not equipped with the proper setting to offer colonics. I reported him for that as well. And I filed a claim with Better Business Bureau as well, they will investigate him as well.
So stay away from the scum bag! When I told him I would leave a bad review, he gave me shit like I shouldn't try to destroy a small black business lol. The scum bag is gaming the system thinking he can get away with it because he is black and "you know how it is" - these are his words that I am quoting. I am attaching few screenshots of that conversation.
Just stay away from the sales pitches this snake is giving you. There are many honest and reliable gyms around here, this one is not. He makes YouTube videos in which he reviews articles and studies, as if he has any qualifications to give you diet advice. Trust me, he did not invent the wheel of low carb and intermittent fasting. He even advises for 24 hour dry fast followed by two days of water fasting which for people with certain health conditions can be very dangerous.
So think twice before signing up. You don't even get the three days to cancel without paying him over $200. Nobody wants a dishonest trainer. Read the other reviews. Few people complain about his attitude and the atmosphere in the gym being unwelcoming the moment they get you hooked. The Facebook reviews show that only 70% of the people recommend the gym but the negative reviews are not visible. You can only see the positive ones. read more