I had a difficult job to do that other chimney companies didn't want to touch. Jason didn't bat an…read moreeye and got it done fair and square. He was great to work with and had great communication throughout the process. Was able to get me scheduled in a timely manner and didn't try to upsell me on products and services I didn't need. Thanks!

Very responsive and helped answer several questions I had as a new homeowner! Will definitely be…read moreusing them again

Accurate finished up our chimney/fireplace repairs today. I won't lie, it wasn't cheap. But they…read morewere extremely thorough, neat, prompt, professional. I did not realize they were going to power wash our very large brick chimney on the outside where we had killed off the English ivy growing there, and there were thousands of roots left behind on our bricks. They are gone now, and it looks beautiful! Highly recommend Accurate Chimney

I bought a condo with a gas fireplace that hadn't been used in many years from the looks of it…read more They came and cleaned it out, refreshed the fiberglass embers and lit the pilot light for me. I feel much more comfortable using it now. They were very clean and cognizant of my white rug. They were also quick. In and out in about 20-25 minutes.

Boris responded quickly to my service inquiry. He and his assistant were efficient, professional,…read morecourteous, honest and knowledgeable. The price for cleaning and inspecting my gas fireplace insert was very reasonable (compared to estimates I had received from other service providers), and he did not try to "build the check" with additional services or parts the unit didn't need. I definitely recommend Delaware Chimney!

I have called this company to come out to look at my fireplace because the pilot light was not on…read more The gentleman came to my home for about 15 minutes. Told me I need a pilot all brand new that cost over $2000.00 -- he charged me $99 to come in!! as he had left, I I was telling my daughter what had happen, she read the directions and my pilot light is on.. horrible company not sure who they have brought out and I'm still waiting for my $99 that they did not send me or credit my account. I will not use them very unprofessional and the guy never took his shoes off or even put some footies!! if I do not hear from them, I would definitely be kind the Better Business Bureau..

We needed a chimney relined per the house inspection. They were very quick with an estimate and…read moregetting us on the schedule. Came as scheduled and did a good job. Showed us the pieces they took out.

we paid over $4000 for a chimney Insert it was installed…read morein the rain, causing stains on our shingles and then found later that they had reinstalled the fireplace doors incorrectly. The doors worked perfectly for 20 years before they pulled them out and put them back incorrectly. Now they're offering to come back, but we have to stay home all day to accommodate their schedule for them to come back and correct their obvious mistake.

Unfortunately, I had a terrible experience…read more In October of 2025, I paid Mitchell to install a new gas fireplace. After installation, he turned off the pilot light and removed the key to the gas. He promised to return it, but never did. My contractor was able to get the pilot lit without the key, but the unit would not start. He constantly says he will make this right. He will bring back the stolen key and repair his installation mistakes, but he lets me down every time and doesn't show up to committed appointment times. I like to give people the benefit of the doubt and be kind, but after 4 months of being ignored, broken promises and hundreds of dollars lost, I have no choice left but to write this poor review. I am a single woman in my 60s and I have clearly been taken advantage of. I would not recommend him to anyone.

Servicemen came out, charged me for their visit, noted that I would be contacted w/ estimates, and…read morethat never happened! I have called and left a message, and I'm extremely disappointed in how this company operates their business...

They were very professional and thorough. Unlike previous chimney cleaners they actually got up on…read morea ladder and inspected the chimney flue. We plan to use them to install a newer wood stove this spring. I would definitely recommend them. One more thing- they promptly returned my call and they showed up on time.

I had an excellent experience with Ronald and his team. He was *super* quick and responsive on the…read moreYelp app to my inquiry, and he was able to get me scheduled in less than a week. They were punctual and efficient when they arrived. He actually reduced my charge when he saw that the chimney was clean (only charged for inspection and not cleaning). Rates were very reasonable. Also recommended I get my mortar repaired on the outside, but took time to explain, was not pushy, and told me it could wait until spring. This was also consistent with the inspection report from when we bought the house, so his assessment was 100% accurate. Will be calling him again in the spring to have that other service done when the weather warms back up!

The company owner, Travin required me to write a good faith deposit check to him in his name for…read morefuture services. He cashed check same day and did no work. I did not consent to him cashing my good faith deposit as I left him numerous messages that I needed to adjust services and the total. Travin ignored my pleas and cashed my check anyways and took off out of town How very sad and unfortunate Travin was able to enjoy time with my money for doing zero work for me yet, my workers that were due money for the work they had already done had to do without because Travin refused to return my deposit and decided to go in a trip with my money. It just seems so unfair & unjust that he gets paid from me for doing zero work and takes my money which prevented me from paying those that actually did do work for me. I believe in doing what is right, good and fair and what Travin did to selfishly cash my good faith deposit without my approval or consent warrants a law suit and planning to see him in court along with the workers and their kids and families that didn't get their money this weekend from me and couldn't pay them because Travin stole money and cashed my good faith deposit check without my approval and consent hurting all those families. How very selfish of him and my workers are quite upset and plan to see him in court with me. I am hurt and he not only ripped me off but families that were expecting to get paid and had to do without because of his selfish actions & behavior.

Amazing Company and very professional and knowledgeable we will continue to use them and highly…read morerecommend them to colleague's , friends and family!! We seen them on TV show "This old house" and seen they were from Columbus Ohio and gave them a call we now have our chimney sweeps thank you Embers to Ashes!!

Kicking ash came out to my mothers on May 11th to inspect the chimney. They determined what was…read morewrong, which matched the other opinions she got, and said a quote would follow. She has called twice, and each time been told they would send the quote right over. To date, she has still never received it. They were quick to charge $279.95 to inspect it, but you can't even get a quote back from them. A waste of money spent for an inspection. If this is how they do business from the start, I'd hate to hire them to replace an entire chimney.

First off will start by saying we used this company last year for a chimney inspection. HOA…read morerequires this be done yearly so called again scheduled appt today with arrival 9-11. We've heard nothing from them and it's 12:20. Have called twice to see what issue is. They claim they would check call us right back. Of course, nobody called so we've canceled with them & will find another company to come in. Refuse to do business with anyone that can't communicate properly & do their job.