Wheels to lease is the only way to go when leasing your car. They are so attentative and helpful,…read moregreat experience!

I just wanted to rave about my amazing experience at Wheels to lease! Blimy was an absolute…read morerockstar - she walked me through the entire process of buying my new car, from financing to getting my plates, and made it a total breeze. She was super knowledgeable, patient, and clearly cared about finding the best deal for me. The whole process was seamless, affordable, and honestly, a pleasure. If you're looking for a stress-free car buying experience, ask for Blimy at wheels to lease - you won't regret it!

This dealership has restored my faith! The staff is so…read morewelcoming and friendly. They have really nice loaner cars, I didn't want my car back after driving them. They were very helpful, professional, knowledgeable, and went above and beyond to make sure my car was good as new and I was happy and safe to be on the road. I can't say enough good things about this place. Thank you Dominic and all the other staff members at Douglas Volkswagen, I am another loyal and happy customer.

Extremely disappointing experience with Douglas Motors VW…read more I truly regret buying my 2021 Volkswagen Atlas from Douglas Motors Corp. Less than a year after purchase, the check engine light came on, and after several visits, I was told there was carbon buildup on the intake valves -- a well-known issue in VW engines. What makes this worse is that when I first brought the car in, they cleared the warning light without doing any real repair, and told me everything was fine. The light came back the very next day. Then, instead of honoring their warranty or taking responsibility, they quoted me $1,400 + tax for a repair that should have been addressed during the warranty period. Communication with their staff was frustrating and inconsistent. Every time I tried to get straight answers, I got different excuses. The dealership seems more interested in pushing sales than standing behind the vehicles they sell. I've already filed a complaint with Volkswagen of America and the BBB because customers deserve honesty, not avoidance and blame-shifting. If you value transparency, accountability, and integrity -- please avoid this dealership. They treat customers like a problem, not a priority.

Excellent service. We buy all our vans from them. Great deals, financing and service right to your…read moredoor.

I waited far too long to make this review. Never made a review on a company before but today I…read moredecided enough is enough. When I walked in Major Chevrolet on 43-40 Nothern Blvd January 10, 2014 , my intention was to purchase a used car to drive up to Buffalo for school because I was ill all the time and doctor visits were becoming hectic with rental cars. I was told "why get a used car if you dont have a husband or father to check on it since they always give mechanical trouble". I was naive to cars and of course they are sales person so thats their avenue to take advantage (fair enough). But it wasnt the advantage they took which is the problem, its the lies they told. I told them I was a graduate student on a low budget, they claimed they would give a discount of $3000 to the value of the car if it was new ( never did) but told me they did). I least the vehicle with the intentions it was a 3 years least and at $199 a month ( it wasnt). only in the end to be told lowest they can go is $266 because I never owned a vehicle before and thats the lowest the financial company would go to give me the money. LIARS .. they determine how much they want me to pay for the least. They could have given the least for a lower cost and then in return that would reduce my monthly bill.. Ok fair enough, I still agreed. I was rushed the entire process and it was a rainy night. Even to get a test drive was rushed, as if I dont get the privilege to relax and see what I like or to see other models. I believe the sale rep was Angelo and the general manager Castotelli ( or something like thatt). I was told this would be a 3 years least , over and over again. To my surprise when I was home one day and reviewed the papers .. it was for 39 months. Now with purchasing something and someone over your shoulders telling you its 36 months you be good , never occurred to me that they would be lying and needed to check every numbers as there was many. Now the cost of the vehicle was never deduced, never got a discount. When asked their response " Dont worry its a least the discount is there" . Called to asked about the extra 3 months was told to take it in at 3 years if thats the big problem, but no one said how my remaining least payments would work out for those 3 months. I wish I was still around the NYC area to return the car to them and tell them in person what a shitty way of business they do. I was asked over and over to give a great review of them online because people gave bad reviews all the time and now I see why. Beyond done with CHEVY.

I was looking for a new car as my lease was ending. These guys are quick, they got me my BMW X5…read morefast!! They even delivered it to my house! I went to a few dealers before them in NY and NJ but they got me the BEST deal! If you're looking to lease or purchase a car give these guys a visit. They are honest and reliable. Will continue doing business with them whenever in need of a car. Thank you so much Empire Auto!

I have been dealing with Empire Auto NY over at 7622 13th Ave for 9 years now. Let me tell you, not…read moreonce was I ever let down. These professionals know what you want and put you in the car you love. Each and every time they made me happy with what I requested from them at the time. I recommend HIGHLY if you really are looking for people to help you then Empire Auto Brooklyn, NY is the place. No others like them. You know what? It's about that time I give them a call again. Love these people. J. Peter R.

*edit* - It's my understanding that the people I dealt with are no longer there, so YMMV when it…read morecomes to service, price etc My ex wife totaled my ex car that happened to be in my name. Not wanting to be a crumb, I took the insurance money and got her another vehicle. Buying a used car is tricky but that turned into lucky when I ran into Christina from Concept Auto Group 1, a reasonably sized used auto lot on Boston Rd in the Bronx. After going to several dealers who basically wanted to push to me what was dusty on their lot, Christina asked me what my needs and budget were.Then she found me the car I needed. You'd think they would be a premium for that but, actually the pricing was fair. If that wasn't enough, since I needed the car in Ossining, they actually delivered the car for me(plus they took care of the DMV). What dealer would do that? Wow that took so much stress out of the deal. Check them out, ask for Christina. If they don't have the car you need on their lot, I bet they have the resources to get it. PS - I didn't need financing but, they seemed to be connected with several banks. So I'd bet that's not a problem either.

Family owned and great cars. Owner really cares about his…read morecompany and the type of vehicle they sell. No hassle no hidden fees and an amazing source for financing. They can get anyone approved.

I had a very good experience purchasing my car at Shah jee motors. This location may be smaller…read morethan most however the customer service is definitely what makes them stand out most in my opinion. Not like other dealerships where there's 50 employees running around and they're rushing you into making a bad decision and making up lies and false information to make you spend more. At Shah Jee Motors I was greeted and not rushed and helped every step of the way leading to the purchase of my new car. They kept their word and I left not feeling taken advantage of and that's very important for a hard working person like myself whom only has one day off of work per week. My time is valuable and they were very informative and made the process easier than most. So if you're looking for good customer service and comfort with good priced vehicles. Shah Jee Motors is the place to go! -EP-

Great people to deal with Love the selection…read more Amazing prices, bought a certified suburban great car great deal

I'm going to keep this review short and sweet…read more I have bought a few cars in my day and we all know that feeling of anxiety and annoyance when getting ready to go car shopping. Just the thought of the whole process, all the people you have to deal with, and the typical frustrations in the negotiations can make you want to just keep your current car another year. Well, to my surprise, the whole experience from start to finish was beyond my expectations at Douglas Infiniti. From the greeting when I walked in, to the straight forward but extremely nice and professional demeanor of Carey, in to the finalizing of things with Chris in finance, the team went above and beyond to make everything smooth and simple. Overall my dealings with the team was fantastic and Carey was awesome. The dealership has the process down and while keeping everything to the point, still has great customer experience and remains client and service focused. Thanks for the new wheels!

I am writing this on behalf of my sister. I would never suggest anyone going here to purchase a…read morevehicle, especially not if you are a female and you are alone. This place is the definition of a bad car dealership. You couldn't pay me to go here for a vehicle.. My sister had fallen on some hard times she had been laid off from her job, but recently purchased a used preowned Jeep from the dealership. I had a bad feeling about it from the day she said she was going to purchase it. Add to that as soon as she picked it up she realized that the air-conditioning did not work and they wanted to charge her $1800 to fix it meanwhile all it needed was Freon. Anyway, they gave my sister a different jeep to use while hers was sitting somewhere. I don't know the whole story but all I do know is that she apparently had missed a payment and they began to harass her relentlessly. I've never seen anything like that in my life. They basically lured her back into the dealership to tell her that they needed the other vehicle back, but that they would do everything in their power to help her keep her car. The guy's name was Matt. He's the finance manager and he's really just a disaster and a liar. Once my sister was there, they basically harassed her and told her that the loan company had kept calling them to cancel the loan because they claimed she did not have car insurance my sister is all of 85 pounds soaking wet they tormented this poor girl to the point that when she went outside into the original car that she had gotten from them, she couldn't drive. She called me hysterical on FaceTime and I had to use my entire lunch hour to try to calm her down, but the worst part of it was she turned the phone so that I could see it and Matt and the original salesman just stood there, staring at her, just letting her cry in her car, a female, a tiny little female, all alone, crying like that terrified out of her mind as they said that they would have the police come to make an escort to remove the car that was unnecessary to do to her. This is why women should never go to car dealerships alone because these supposed men prey upon women. I truly hope that Matt has a daughter and that one day she gets treated like this the way they treated her was unnecessary. The woman is going through enough. Do you not think she was mortified having to go there and say she couldn't afford the payment yet oh and by the way, they actually were mailed the check on June 27 from another family member to pay so technically she wasn't even behind. I would never ever recommend this place. I don't even understand how they're in business with all the negative reviews that they have.

I had a great experience. I have my car for a month an a half. Runs great. Took it on a long trip…read morethe first weekend I had it. No issues. The price couldn't be better. They do tack on 3% to pay with a credit/debit card and they have a $175 "title fee" that they won't waive even though it's literally to sign the car off to you. They will tell you other places charge even more. My uncle will tell you that the fee is BS and he's never been charged a fee to sign over the title. In any case, my car runs great and was well priced for the mileage it has. Just know that there will be some hidden fees and consider paying cash.